Cainiao Group
Cainiao Group's Overview
Cainiao Network (Cainiao Group) is a global smart logistics company and the logistics arm of Alibaba Group. Founded in 2013, Cainiao is committed to transforming the logistics industry through technology and innovation. It provides comprehensive domestic and international end-to-end logistics services and supply chain solutions, catering to merchants, brands, e-commerce platforms, and consumers worldwide. Cainiao focuses on enhancing efficiency, reducing costs, and improving customer experience across the entire logistics value chain, from first-mile pickup to last-mile delivery, including warehousing, customs clearance, and international freight.
Where is Cainiao Group's Headquarters?
HQ Function
Serves as the central command for global operations, strategic planning, technology research and development, and corporate management for Cainiao's worldwide logistics network.
Notable Features:
The new Cainiao Centre, inaugurated in July 2023, spans 270,000 square meters, designed with modern architecture, smart building technology, and collaborative workspaces for over 3,000 employees. It is situated near the scenic Xixi National Wetland Park.
Work Culture:
Fosters a dynamic, innovative, and fast-paced work environment, driven by data, technology, and a customer-centric approach. Emphasis on collaboration, agility, and solving complex logistical challenges on a global scale.
HQ Significance:
The Hangzhou headquarters is strategically vital, being in close proximity to Alibaba's main campus and at the heart of China's e-commerce ecosystem, enabling close collaboration and innovation in logistics technology and operations.
Values Reflected in HQ: The headquarters reflects Cainiao's commitment to innovation, efficiency, sustainability (through smart building features), global connectivity, and its role as a technology leader in the logistics industry.
Location:
Cainiao supports global e-commerce and supply chain operations through an extensive network of warehouses, sorting centers, delivery stations, and smart logistics hubs (eHubs) across Asia, Europe, North America, South America, and Australia. Key functions supported globally include international express shipping, cross-border e-commerce fulfillment (including bonded warehouses), smart warehousing solutions, last-mile delivery optimization, customs brokerage services, and end-to-end supply chain visibility solutions. Cainiao continually expands its international routes and partnerships to offer services like its '5-day global delivery' for select destinations, aiming to set new standards in cross-border logistics efficiency.
Street Address:
Cainiao Centre, Xixi National Wetland Park, Yuhang District
City:
Hangzhou
State/Province:
Zhejiang
Country:
China
Cainiao Group's Global Presence
Liege, Belgium
Address: Liege Airport, Grace-Hollogne, Belgium (Cainiao eHub)
To enhance logistics efficiency for cross-border e-commerce between Europe and the rest of the world, particularly supporting AliExpress and other platforms with faster delivery times in Europe.
Hong Kong SAR, China
Address: Various office locations in key logistics and commercial districts, e.g., Kwai Chung.
Manages and coordinates logistics services for Southeast Asia and globally, leveraging Hong Kong's status as a major international port and air cargo hub.
Kuala Lumpur, Malaysia
Address: Aeropolis, KLIA, Sepang, Selangor, Malaysia (eWTP Hub)
Facilitates cross-border trade for SMEs in Southeast Asia, streamlining logistics, reducing trade barriers, and improving access to global markets.
Buying Intent Signals for Cainiao Group
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Cainiao Group
As of April 2025, Cainiao Group' leadership includes:
Investors of Cainiao Group
Cainiao Group has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
The most significant development affecting Cainiao's executive team in the last 12 months has been strategic. In September 2023, Cainiao filed for an IPO in Hong Kong. However, in March 2024, Alibaba Group announced its decision to withdraw the IPO and make an offer to acquire all outstanding shares of Cainiao. This move is aimed at tighter integration with Alibaba's core e-commerce and cloud businesses, leading to a strategic transition for Cainiao's leadership under Alibaba's direct oversight. Key executives like CEO Wan Lin have remained in their roles through this period. There have been no other major public announcements of specific C-suite hires from external sources or departures in the last 12 months.
Technology (Tech Stack) used by Cainiao Group
Discover the tools Cainiao Group uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Cainiao Group Email Formats and Examples
Cainiao Group likely uses standardized email formats common in large corporations, typically based on employee names. While the exact internal formats can vary, patterns often include first name, last name, or initials combined with the @cainiao.com domain. For official communications, it's always best to confirm the email address directly with your Cainiao contact.
firstname.lastname@cainiao.com OR firstinitial.lastname@cainiao.com
Format
example: jane.doe@cainiao.com
Example
80%
Success rate
News and media
Alibaba Group Press Release / Reuters • March 26, 2024
Cainiao News: Alibaba Group Announces Offer to Acquire Full Ownership of Cainiao and Withdrawal of IPO
Alibaba Group Holding Ltd announced it is offering to acquire the approximately 36% of Cainiao Smart Logistics Network Limited that it does not already own, for up to US$3.75 billion. Concurrently, Cainiao's initial public offering application to the Hong Kong Stock Exchange has been withdrawn. This move aims to better integrate Cainiao with Alibaba's domestic and international e-commerce businesses for long-term strategic growth....more
Cainiao Network / PR Newswire • January 18, 2024
Cainiao News: Cainiao Launches 'Global 5-Day Delivery' Service in Partnership with AliExpress
Cainiao, in collaboration with AliExpress, upgraded its cross-border logistics by launching a 'global five-day delivery' service. This premium service significantly reduces delivery times for select products to key markets including the United Kingdom, Spain, Netherlands, Belgium, and South Korea, enhancing the competitive edge for merchants on the AliExpress platform....more
Post & Parcel / Company Announcements • July 5, 2023
Cainiao News: Cainiao Inaugurates New Global Headquarters, Cainiao Centre, in Hangzhou
Cainiao Network officially opened its new global headquarters, Cainiao Centre, in Hangzhou, China. The state-of-the-art facility spans 270,000 square meters, will house over 3,000 employees, and serve as the central hub for its global operations, research, and technological innovation in the logistics sector....more
Highperformr’s free tools for company research
Explore Employees by Region or Country
See where a company’s workforce is located, by country or region.
View Funding Details
View past and recent funding rounds with amounts and investors.
Understand Revenue Insights
Understand company revenue estimates and financial scale.
Track Active Job Openings
Track active roles and hiring trends to spot growth signals.
Review Product and Offerings
Discover what a company offers—products, platforms, and solutions.
Get SIC or NAICS Codes
Get the company’s official SIC and NAICS classifications.
Analyze Website Traffic Trends
Analyze visitor volume, engagement, and top traffic sources.
Discover Social Profiles and Engagement
Explore LinkedIn, Twitter, and other active social profiles.
Identify Top Competitors
Identify top competitors based on similar business traits.
Research and Discover Companies with Highperformr — Smarter, Faster
Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.
Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.
- Track intent signals to find buyers who are actively in-market
- Enrich contacts and companies instantly, no need to switch tools
- Automate workflows to stay ahead of every change
- Connect your CRM & tools for seamless data sync and activation
Thousands of companies, including Cainiao Group, are just a search away.