Cabot Credit Management (CCM) is a market leader in European credit management services. The company specializes in debt purchasing, contingency collections, litigation, and customer tracing. CCM focuses on providing ethical and effective solutions for both creditors and customers, leveraging data analytics and a customer-centric approach across its operations in the UK and Europe. It is a part of Encore Capital Group.
Serves as the strategic, operational, and financial headquarters for the Group, overseeing UK operations and coordinating activities across its European markets.
Modern office building located within the Kings Hill Business Park, offering contemporary workspace, advanced technological infrastructure, and amenities designed to foster collaboration and employee well-being.
Professional, results-oriented, and customer-focused, with a strong emphasis on ethical practices, regulatory compliance, data-driven decision-making, and continuous employee development. The culture supports collaboration and innovation in credit management solutions.
The Kings Hill headquarters is significant as the central command for Cabot's extensive UK operations and a key hub for its European strategy. Its location provides good access to London and a skilled talent pool.
Cabot Credit Management has a significant presence across Europe, with core operations in the United Kingdom, Ireland, Spain, France, and Portugal. Globally, within its European footprint, the company supports functions such as debt purchasing, comprehensive credit servicing, advanced data analytics, customer operations, and legal collections. Its international strategy focuses on leveraging local expertise while maintaining consistent operational excellence and ethical standards across all markets.
1 Kings Hill Avenue
Kings Hill, West Malling
Kent
United Kingdom
Address: C/ Quintanavides 17, Edificio 3, Planta 3, 28050 Madrid, Spain (Cabot Financial Spain, S.A.U.)
Serves as a key operational hub for Southern Europe, adapting Cabot's credit management strategies to the specific regulatory and economic environment of Spain. Focuses on ethical debt resolution and customer engagement.
Address: Tour CB21, 16 Place de l'Iris, 92400 Courbevoie, Paris La Défense, France (Cabot Financial France)
Drives Cabot's growth in the French market, one of Europe's largest economies, by providing tailored credit management solutions and maintaining high standards of customer service and compliance.
Address: Belgard Solicitors, Woodford Business Park, Santry, Dublin 17, Ireland (often associated with Cabot's Irish operations like Cabot Financial (Ireland) Limited)
Focuses on the specific needs of the Irish credit market, providing expert debt resolution services and contributing to Cabot's overall European footprint.
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As of April 2025, Cabot Credit Management' leadership includes:
Cabot Credit Management has been backed by several prominent investors over the years, including:
In the past year, Cabot Credit Management notably strengthened its executive leadership with the appointment of a new Group Chief Operating Officer. There have been no other major C-suite departures or hires widely publicized for Cabot Credit Management during this period.
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Cabot Credit Management primarily uses the firstname.lastname@cabotcm.com email format. This is a common structure for professional communication within the company.
firstname.lastname@cabotcm.com
Format
john.doe@cabotcm.com
Example
90%
Success rate
cabotcm.com • April 22, 2024
Cabot Credit Management announced the publication of its 2023 Sustainability Report, detailing the company's progress and commitments across environmental, social, and governance (ESG) factors. The report highlights initiatives related to ethical practices, customer well-being, and community engagement....more
businesswire.com (Encore Capital Group) • October 5, 2023
Encore Capital Group, Cabot's parent company, announced key leadership appointments, including Prasanna Gamatillake as Group Chief Operating Officer for Cabot Credit Management, to support its global growth strategy and enhance operational capabilities....more
encorecapital.com (Investor Relations) • February 29, 2024
Encore Capital Group, the parent company of Cabot Credit Management, reported its financial results for Q4 and full-year 2023. These reports often include performance insights related to its European operations, where Cabot is a major contributor....more
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