Budget Mobile was a U.S. mobile virtual network operator (MVNO) that specialized in providing discounted or free wireless services through the federal Lifeline Assistance program. The program is designed to make communication services more affordable for eligible low-income consumers. Budget Mobile aimed to connect underserved communities by offering basic mobile phone plans, including voice minutes and text messages. The brand operated under entities such as Budget PrePay, Inc., Sage Telecom Communications, LLC, and was associated with TerraCom, Inc. and YourTel America, Inc. In 2017, substantially all of Budget PrePay, Inc.'s (d/b/a Budget Mobile) Lifeline assets were acquired by Telrite Holdings, Inc., which operates other Lifeline brands like Life Wireless.
This facility served as the main administrative, operational, and customer support hub for Budget Mobile's Lifeline services. Key functions included customer enrollment, service management, regulatory compliance, logistics, and business development.
As a company focused on providing budget-conscious services, the headquarters likely prioritized functional and efficient office space rather than elaborate architectural design. The focus would have been on supporting a large-scale customer service and distribution network.
The work culture at Budget Mobile would have been centered on serving a specific demographic needing essential communication services. This likely involved a customer-focused environment, with emphasis on efficiency, adherence to Lifeline program regulations, and problem-solving for subscribers. It was likely a dynamic environment managing a large volume of enrollments and support requests.
The Gallatin headquarters was significant as the operational core for Budget Mobile's efforts to provide vital communication links to eligible low-income individuals across numerous states, thereby playing a role in bridging the digital divide for its customers.
Budget Mobile's operations were confined to the United States. It provided Lifeline services in numerous states where it was approved as an Eligible Telecommunications Carrier (ETC). Its 'global presence' was its national footprint across these U.S. states and territories (like Puerto Rico, prior to acquisition). It did not have international operations outside of the U.S. Lifeline program scope.
1325 Wright's Lane Extension
Gallatin
TN
USA
Address: N/A (Specific addresses for minor historical regional offices are not widely publicized)
To facilitate customer acquisition, manage local distribution of devices, and provide regional support in compliance with state-specific Eligible Telecommunications Carrier (ETC) requirements for the Lifeline program.
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As of April 2025, Budget Mobile' leadership includes:
Budget Mobile has been backed by several prominent investors over the years, including:
As Budget Mobile's brand and operations were acquired by Telrite Holdings, Inc. in 2017, there are no direct executive hires or exits specifically for 'Budget Mobile' as an independent, active entity in the last 12 months. Any relevant leadership changes would occur at the parent company level (Telrite Holdings) or its active brands.
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Historically, email addresses associated with Budget Mobile would have used the budgetmobile.com domain. Common corporate email formats would likely have been variations of first name, last name, or initials. However, as the budgetmobile.com domain is no longer actively used by the original company, these formats are historical.
[first_initial][last]@budgetmobile.com (e.g., jsmith@budgetmobile.com) or [first].[last]@budgetmobile.com (e.g., john.smith@budgetmobile.com) were plausible common formats. Specific official formats are not verifiable for the defunct active operations.
Format
support@budgetmobile.com (historical example; domain is inactive for this purpose)
Example
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Fierce Wireless • October 26, 2017
Telrite Holdings, Inc. announced it acquired substantially all of Budget PrePay Inc.’s (d/b/a Budget Mobile) Lifeline customers and assets. The deal expanded Telrite's Lifeline operations significantly, adding Budget Mobile's footprint across 38 states and Puerto Rico to its existing brands like Life Wireless....more
Federal Communications Commission (FCC) • September 25, 2014
The FCC's Enforcement Bureau proposed a $51.1 million fine against YourTel America, Inc. and TerraCom, Inc. (which operated under names including Budget Mobile) for apparently enrolling tens of thousands of duplicate Lifeline subscribers and engaging in other practices that violated Lifeline program rules....more
PR Newswire (Press Release from Budget Mobile) • February 11, 2016
Budget Mobile announced its launch of Lifeline services in West Virginia, offering eligible residents free monthly cell phone service, including minutes, texts, and data. This marked an expansion of its service area for providing affordable communication options....more
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