BrightStar Care is a national private duty home care and medical staffing franchise with a mission to provide a higher standard of care. They offer a comprehensive range of services, including companion care, personal care, skilled nursing care for individuals of all ages (from infants to seniors), as well as medical staffing solutions for healthcare facilities. BrightStar Care emphasizes compassionate, person-centered care, delivered by professionally trained caregivers and nurses, ensuring peace of mind for families. Each location is independently owned and operated, and many are Joint Commission accredited, reflecting a commitment to quality and safety.
The headquarters supports the nationwide network of BrightStar Care franchisees by providing training, operational guidance, marketing strategies, and IT infrastructure. It's the core for brand management and strategic development.
The Gurnee headquarters likely features modern office spaces designed for collaboration, training facilities for franchisees and corporate staff, and advanced technology infrastructure to support its network.
The work culture at BrightStar Care's headquarters is expected to be mission-driven, focusing on supporting franchisees to deliver 'A Higher Standard of Care.' It likely fosters collaboration, innovation in healthcare services, and a strong sense of community impact.
As the nerve center for a large franchise system, the headquarters is crucial for maintaining brand consistency, driving innovation, ensuring quality standards across all locations, and facilitating the growth of the BrightStar Care network.
BrightStar Care primarily operates in the United States, with a significant and growing network of franchise locations. They also have a presence in Canada. The company's global functions are centered around supporting these North American operations, including franchise development, training, marketing, and maintaining clinical quality standards across all locations.
1325 Tri State Parkway, Suite 400
Gurnee
Illinois
USA
Address: BrightStar Care operates through a network of over 380 independently owned and operated franchise locations across the United States and in Canada. Specific addresses vary by individual franchise.
To provide accessible, high-quality in-home care and medical staffing services tailored to the unique needs of their local communities, ensuring adherence to BrightStar Care's national standards and 'A Higher Standard of Care' philosophy.
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As of April 2025, BrightStar Care' leadership includes:
BrightStar Care has been backed by several prominent investors over the years, including:
Publicly available information regarding specific executive new hires or exits at BrightStar Care in the last 12 months is limited. Private companies often manage these transitions internally or through industry-specific channels. The core leadership team appears stable.
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BrightStar Care corporate email addresses likely follow common business patterns. For reaching corporate employees, formats such as [first].[last]@brightstarcare.com or [first_initial][last]@brightstarcare.com are typical. For franchise locations, email addresses may vary.
first.last@brightstarcare.com (e.g., jane.doe@brightstarcare.com) or flast@brightstarcare.com (e.g., jdoe@brightstarcare.com)
Format
peter.first@brightstarcare.com (example based on common format for CEO, actual email may vary)
Example
80%
Success rate
Franchise Update Media • March 7, 2024
BrightStar Care was identified by Franchise Business Review as being one of only 50 franchises to qualify as a 2024 Top Franchise for Women. This recognition is based on satisfaction ratings from women franchise owners....more
PR Newswire • February 20, 2024
BrightStar Care announced its ranking in Entrepreneur magazine's Franchise 500®, a prestigious list recognizing outstanding performance in areas including unit growth, financial strength and stability, and brand power....more
Franchise Times • October 12, 2023
BrightStar Care was included in the Franchise Times Top 400, an annual ranking of the largest U.S.-based franchise systems by global systemwide sales. This highlights their significant scale and financial performance in the franchise industry....more
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