What Does Braze Do?

Total employees1921
HeadquartersNew York
Founded2011

Braze is a leading comprehensive customer engagement platform that powers memorable, relevant, and personalized interactions between consumers and brands. It enables brands to ingest and process customer data in real time, orchestrate and optimize contextually relevant cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. Braze helps marketers foster human connection through technology, driving growth and customer loyalty for businesses worldwide.

Where Is Braze's Headquarters?

HQ Function

Serves as the central hub for global operations, product innovation, engineering, marketing, sales leadership, and corporate strategy, driving the company's vision and growth.

Notable Features:

Modern office space designed for collaboration and innovation, featuring open layouts, advanced technology infrastructure, and amenities that support employee well-being. Offers panoramic city views and spaces reflecting its tech-forward culture.

Work Culture:

Characterized by a fast-paced, innovative, and collaborative environment. Employees often describe it as inclusive, with a strong emphasis on learning, growth, and making an impact. Values teamwork, transparency, and customer-centricity.

HQ Significance:

The New York City headquarters is pivotal as it anchors Braze in a major global business and technology center, facilitating access to talent, investment, and a diverse customer base. It's the birthplace of many of Braze's core innovations and strategic initiatives.

Values Reflected in HQ: The headquarters' design and operations reflect Braze's values of innovation ('Be a Pioneer'), collaboration ('Win Together'), customer obsession ('Seek to Understand'), and fostering human connections ('Be Human'), both internally among employees and externally with clients.

Location:

Braze supports its global customer base through a network of strategically located offices across North America, Europe, and Asia-Pacific. These offices provide sales, customer success, engineering, product development, marketing, and support functions, ensuring localized expertise and timely assistance for brands worldwide. This distributed presence allows Braze to cater to diverse market needs and help companies of all sizes deliver personalized customer experiences on a global scale.

Street Address:

330 West 34th Street, 18th Floor

City:

New York

State/Province:

NY

Country:

USA

Where Else Does Braze Operate Around the World?

London, UK

Address: Second Floor, The Bower, 207 Old Street, London, EC1V 9NR, UK

Supports Braze's expansion in the European market, providing localized expertise and fostering relationships with regional brands leveraging customer engagement technologies.

San Francisco, California, USA

Address: 100 California Street, Suite 650, San Francisco, CA 94111, USA

Taps into the rich talent pool of Silicon Valley and strengthens Braze's connection with the vibrant tech ecosystem, driving product advancements and strategic partnerships.

Singapore, Singapore

Address: 182 Cecil Street, #27-01 Frasers Tower, Singapore 069547

Facilitates Braze's growth in the APAC region, offering tailored solutions and support to brands looking to enhance customer engagement in this dynamic economic area.

Chicago, Illinois, USA

Address: 20 W Kinzie St, 17th Floor, Chicago, IL 60654, USA

Strengthens Braze's presence in the central United States, providing closer support to a diverse enterprise client base and tapping into regional talent.

Berlin, Germany

Address: Potsdamer Platz 1, 12th Floor, 10785 Berlin, Germany

Expands Braze's engineering capabilities in Europe and provides localized support and innovation for European clients, particularly in the tech-savvy German market.

Austin, Texas, USA

Address: 300 W 6th Street, Suite 1600, Austin, TX 78701, USA

Leverages Austin's burgeoning tech scene for talent and market opportunities, enhancing Braze's service capabilities across North America.

Paris, France

Address: 40 Rue du Colisée, 75008 Paris, France

Strengthens Braze's footprint in continental Europe, catering to the specific needs of French-speaking and Southern European businesses.

Sydney, Australia

Address: Level 24, Tower 3, International Towers, 300 Barangaroo Avenue, Sydney NSW 2000, Australia

Drives Braze's growth in the ANZ market, providing dedicated support and solutions for brands in this important Asia-Pacific sub-region.

Tokyo, Japan

Address: WeWork Marunouchi Kitaguchi, 1-6-5 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan

Addresses the unique needs and opportunities within the sophisticated Japanese market, fostering strong relationships with local enterprises.

Buying Intent Signals for Braze

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Braze? Meet the Executive Team

As of April 2025, Braze' leadership includes:

Bill Magnuson - Co-Founder & Chief Executive Officer
Jon Hyman - Co-Founder & Chief Technology Officer
Isabelle Winkles - Chief Financial Officer
Astha Malik - Chief Customer Officer
Dan Head - Chief Revenue Officer
Susan Wiseman - Chief People Officer
Kari Taylor - Chief Legal Officer
Rod McLeod - Chief Marketing Officer
Kevin Wang - SVP, Product

Who's Investing in Braze?

Braze has been backed by several prominent investors over the years, including:

ICONIQ Growth
Battery Ventures
Meritech Capital Partners
Spark Capital
Blumberg Capital
AllianceBernstein
Cross Creek

What Leadership Changes Has Braze Seen Recently?

Hire3
Exits3

Braze has seen significant executive team refreshment in the past year, appointing new leaders in key roles such as Chief Customer Officer, Chief Legal Officer, and Chief Marketing Officer, while some long-serving executives transitioned out of their roles. These changes aim to steer the company's next phase of growth and market leadership.

Departures

Myles Kleeger, Myles Kleeger transitioned from his role as President & Chief Customer Officer.
Susan Stick, Susan Stick departed as Chief Legal Officer.
Doug Pepper, Doug Pepper departed as Chief Marketing Officer.

New Appointments:

Astha Malik, Astha Malik appointed as Chief Customer Officer.
Kari Taylor, Kari Taylor appointed as Chief Legal Officer.
Rod McLeod, Rod McLeod appointed as Chief Marketing Officer.

What Technology (Tech Stack) Is Used byBraze?

Discover the tools Braze uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Braze Email Formats and Examples

Braze, like many modern tech companies, primarily uses a consistent professional email format for its employees. The most common format is based on employee names. Understanding these patterns can be helpful for professional communication.

The most common email format for Braze employees is `[first].[last]@braze.com`. Another possible, though less common, format is `[first_initial][last]@braze.com`.

Format

jane.doe@braze.com

Example

90%

Success rate

What's the Latest News About Braze?

Business Wire • May 30, 2024

Braze Reports Fiscal First Quarter 2025 Results

Braze announced financial results for its fiscal first quarter ended April 30, 2024, reporting total revenue of $135.5 million, up 33% year-over-year, and surpassing analyst expectations. The company highlighted strong customer growth and continued platform innovation....more

Braze.com • April 16, 2024

Braze Appoints Rod McLeod as Chief Marketing Officer

Braze announced the appointment of Rod McLeod as its new Chief Marketing Officer. McLeod brings extensive experience in scaling global marketing operations and will lead Braze's worldwide marketing strategy to drive growth and brand presence....more

Braze.com • February 27, 2024

Braze Releases 2024 State of Personalization Report Highlighting AI's Role

Braze published its annual 'State of Personalization Report,' revealing key trends in how consumers expect personalized experiences from brands and the increasing role of AI in delivering them effectively. The report offers insights for marketers aiming to enhance customer engagement....more

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