Brand USA is the destination marketing organization for the United States, established by the Travel Promotion Act. Its mission is to increase international visitation to the U.S., fuel the nation's economy, and enhance the image of the USA worldwide. Through global marketing and communication programs, Brand USA works in close partnership with the travel industry to showcase the diverse travel experiences and welcoming spirit available across all 50 states, five territories, and the District of Columbia.
The headquarters serves as the central hub for strategic planning, global marketing campaign development, operational management, financial oversight, and stakeholder engagement.
Modern office facilities designed to foster collaboration and equipped with technology for global communications and operations. The location provides easy access to key government and industry partners.
A dynamic, mission-driven, and collaborative environment focused on creativity, innovation, and effectiveness in promoting the United States as a premier travel destination. Employees are passionate about travel and tourism.
The D.C. headquarters is pivotal for coordinating national and international tourism efforts, liaising with government bodies, and representing the U.S. travel industry on a global stage.
Brand USA supports its mission through a robust global presence, operating via a network of representation firms in more than 40 international markets. These firms act as extensions of Brand USA, implementing marketing and communication strategies tailored to local cultures and travel preferences. Functions supported globally include consumer marketing campaigns (digital, TV, print), travel trade training and partnerships, public relations, media FAM trips, and participation in major international travel trade shows. This decentralized approach allows Brand USA to effectively reach key international audiences and inspire travel to the United States from around the world.
750 17th St NW, Suite 400
Washington
D.C.
USA
Address: Representation managed by Black Diamond
To inspire and increase travel visitation and spend from the UK and Ireland, which are historically significant inbound markets for the USA.
Address: Representation managed by traffic Gmbh
To grow the number of visitors from Germany, Austria, and Switzerland by highlighting diverse U.S. travel experiences.
Address: Representation managed by Aviareps
To rebuild and expand Japanese tourism to the United States, focusing on unique cultural and natural attractions.
Address: Representation managed by PingPong Digital / Mailman Group
To engage with the vast Chinese travel market and encourage discovery of U.S. destinations, adapting to evolving travel preferences.
Address: Representation managed by Connect Worldwide Canada
To maintain and grow Canada's position as a top source market for U.S. inbound travel through targeted campaigns highlighting proximity and diverse offerings.
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As of April 2025, Brand USA' leadership includes:
Brand USA has been backed by several prominent investors over the years, including:
No major C-suite executive hires or exits have been publicly announced for Brand USA in the last 12 months (June 2023 - June 2024), indicating a period of stability in its top leadership. Key appointments, such as the Chief Marketing Officer Staci Mellman (appointed May 2023), occurred prior to this specific 12-month period.
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Brand USA commonly uses the first initial followed by the last name for its email addresses. This is a standard format for many organizations, facilitating easy communication.
F[last]@thebrandusa.com (e.g., JSmith@thebrandusa.com)
Format
cthompson@thebrandusa.com
Example
90%
Success rate
TravelPulse • May 30, 2024
Brand USA announced the launch of two new shows on its GoUSA TV streaming platform: 'USA Sidan,' hosted by Swedish TV personality Sanna Sjöswärd, and new episodes of 'Atlas of Inspiration,' focusing on outdoor adventures....more
Travel Weekly • April 17, 2024
Brand USA's marketing efforts in fiscal year 2023 generated $85.9 billion in economic impact for the U.S., supporting over 51,000 jobs, according to a study by Tourism Economics....more
Skift • February 27, 2024
Brand USA President and CEO Chris Thompson expressed optimism that international visitor arrivals to the U.S. will return to pre-pandemic levels by 2025, driven by strong demand and targeted marketing campaigns....more
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