Braintree
Braintree's Overview
Braintree, a service of PayPal, is a full-stack payments platform that makes it easy for businesses of all sizes to accept, process, and split payments online. It provides merchants with a seamless checkout experience for their customers, supporting a wide array of payment methods including credit/debit cards, PayPal, Venmo, Apple Pay, Google Pay, and local payment options across numerous countries. Braintree is known for its developer-friendly tools, robust fraud protection, and scalability, catering to startups and large enterprises alike.
Where is Braintree's Headquarters?
HQ Function
Serves as a major hub for Braintree's product development, engineering, sales, and support operations, focusing on its global payment processing solutions.
Notable Features:
Located in The Merchandise Mart, an iconic commercial building in Chicago, offering a modern and collaborative workspace with views of the Chicago River. The space is designed to foster innovation and teamwork.
Work Culture:
Emphasizes a collaborative, innovative, and engineering-driven culture. As part of PayPal, it blends a startup-like agility with the resources of a large fintech organization, focusing on solving complex payment challenges for merchants.
HQ Significance:
The Chicago office is significant as Braintree's birthplace and a testament to its growth into a leading global payments platform before and after its acquisition by PayPal. It remains a key talent and innovation center for PayPal's merchant services.
Values Reflected in HQ: Innovation, collaboration, customer focus, and technological excellence, aligning with PayPal's broader corporate values.
Location:
As a PayPal service, Braintree supports merchants in over 45 countries/regions and enables payments in more than 130 currencies. Its global presence is facilitated through PayPal's international infrastructure, supporting functions like payment processing, fraud management, merchant onboarding, technical support, and business development worldwide. Braintree helps businesses expand globally by offering a wide range of international payment methods and localized checkout experiences.
Street Address:
222 W Merchandise Mart Plaza, Suite 800
City:
Chicago
State/Province:
Illinois
Country:
USA
Braintree's Global Presence
San Jose, California, USA
Address: 2211 North First Street, San Jose, CA 95131 (PayPal Global HQ)
Serves as the global headquarters for PayPal, directing worldwide operations including those of Braintree, and is a key hub for innovation in Silicon Valley.
London, United Kingdom
Address: One New Change, London, EC4M 9AF, UK (Major PayPal Office)
Acts as a major hub for PayPal's and Braintree's activities in the EMEA region, catering to a diverse range of merchants and payment preferences.
Sydney, Australia
Address: Level 24, 1 Farrer Place, Sydney, NSW 2000 (PayPal Australia Office)
Key operational center for PayPal and Braintree in the Asia-Pacific, driving growth and adoption of digital payment solutions in the region.
Buying Intent Signals for Braintree
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Braintree
As of April 2025, Braintree' leadership includes:
Investors of Braintree
Braintree has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the last 12 months, PayPal has seen significant leadership transitions, including a new CEO, Alex Chriss, who joined in September 2023. This has been followed by several other C-suite and senior leadership changes as part of a broader organizational refresh aimed at driving growth and innovation across its services, including Braintree. Specific Braintree-unit leadership changes are typically managed within PayPal's internal structure.
Departures
New Appointments:
Technology (Tech Stack) used by Braintree
Discover the tools Braintree uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Braintree Email Formats and Examples
Employees at Braintree, as a service of PayPal, primarily use PayPal corporate email addresses. The most common email format for PayPal employees is [first].[last]@paypal.com. While some legacy @braintreepayments.com addresses might exist or forward, communications typically originate from @paypal.com.
[first].[last]@paypal.com
Format
jane.doe@paypal.com
Example
85%
Success rate
News and media
PayPal Newsroom • April 30, 2024
PayPal Reports First Quarter 2024 Results, Highlighting Growth in Total Payment Volume
PayPal announced its Q1 2024 financial results, reporting an increase in total payment volume (TPV) to $403.9 billion, up 14% YoY. The company highlighted ongoing efforts to innovate its checkout experiences and expand merchant services, which include Braintree's offerings. CEO Alex Chriss discussed strategic priorities focusing on profitable growth and enhancing value for merchants and consumers....more
PYMNTS.com • February 27, 2024
PayPal's 'Fastlane' Aims to Speed Guest Checkout for Merchants Using Braintree, PayPal Platforms
PayPal is rolling out 'Fastlane by PayPal,' a new guest checkout experience designed to significantly speed up transaction times for first-time guests. Merchants using PayPal platforms, including Braintree, can integrate this feature to reduce cart abandonment and improve conversion rates by recognizing guest customers and auto-filling their information securely....more
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