Botswana Savings Bank (BSB) is a government-owned financial institution established to mobilize national savings and provide inclusive financial services to the people of Botswana. Originally founded as the Post Office Savings Bank in 1992 under the Botswana Savings Bank Act, it has since evolved into a significant player in the country's banking sector. BSB is dedicated to fostering a culture of saving and offers a range of products including various savings accounts, personal loans, mortgage loans, and SME banking solutions. The bank plays a crucial role in financial inclusion, particularly for underserved communities, and contributes to the economic development of Botswana by providing accessible and affordable banking services.
The headquarters serves as the central administrative hub, overseeing strategic planning, corporate governance, risk management, product development, and overall operations of the bank's national branch network.
Tshomarelo House is a modern office building equipped with facilities to support the bank's core functions, including customer service points for head office clients and administrative offices for its departments.
The work culture at BSB HQ emphasizes professionalism, customer-centricity, collaboration, and a commitment to ethical banking practices and national development goals.
The headquarters is significant as it symbolizes BSB's growth and stability as a key financial institution in Botswana, driving its mission of financial inclusion and economic empowerment from a central point.
Botswana Savings Bank's operations are primarily concentrated within the Republic of Botswana. It serves the domestic market with a network of branches and ATMs across the country. While it may engage in correspondent banking relationships with international financial institutions for specific services like international money transfers, it does not have physical branches or direct operations outside Botswana.
Tshomarelo House, Plot 53796, Corner of Lekgarapa and Mmaraka Road, Broadhurst Mall
Gaborone
South-East District
Botswana
Address: Plot 428, Blue Jacket Street, Francistown
To serve the financial needs of the population and businesses in northern Botswana, promoting savings and providing access to credit and banking facilities.
Address: BSB Building, Next to Post Office, Maun
To support the economic activities of the Ngamiland District, offering financial solutions to a diverse clientele in this key tourist and agricultural region.
Address: Plot 252, Along A1 Road, Palapye
To facilitate financial transactions and savings for the expanding population and industrial activities in the Central District.
Address: Main Mall, Serowe
To provide accessible banking services to the local community, supporting personal finance and small-scale enterprises.
Address: Main Road, Next to Post Office, Kanye
To support financial inclusion and economic activity in southern Botswana.
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As of April 2025, Botswana Savings Bank' leadership includes:
Botswana Savings Bank has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major executive hires or exits announced by Botswana Savings Bank in the immediate past 12 months. The leadership team appears relatively stable.
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Botswana Savings Bank commonly uses the email format combining the first initial and last name of the employee, followed by @bsb.bw. Other formats might exist but this is a prevalent one.
[first_initial][last]@bsb.bw
Format
nmarumoloa@bsb.bw
Example
80%
Success rate
Mmegi Online • October 20, 2023
Botswana Savings Bank (BSB) has launched its BSB Smart App, a mobile application aimed at providing customers with convenient and secure access to their banking services. The app allows users to perform transactions, check balances, pay bills, and manage their accounts from their mobile devices, aligning with BSB's strategy to enhance digital banking and customer experience....more
DailyNews Botswana • August 9, 2023
Botswana Savings Bank (BSB) announced a profit before tax of P22.4 million for the financial year ending March 2023. This marks a significant turnaround for the bank, attributed to strategic initiatives, increased customer deposits, and growth in the loan book. The CEO highlighted the bank's commitment to continued growth and service improvement....more
BSB Website News • November 15, 2022
Botswana Savings Bank announced the appointment of Ms. Keletso K. Rakhudu as the new Chairperson of its Board of Directors, effective November 1, 2022. Ms. Rakhudu brings extensive experience in finance and corporate governance to her new role....more
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