HQ Function

Serves as the central command for all operations, including 24/7 dispatch (Communications Center), flight operations, aircraft maintenance, medical crew coordination, training, simulation, and administrative services.

Notable Features:

State-of-the-art Communications Center (Comm-Center) for dispatch and flight following, aircraft hangars for helicopter and fixed-wing aircraft maintenance and storage, advanced medical simulation labs for continuous crew training, and administrative offices.

Work Culture:

A highly mission-driven and collaborative environment characterized by a profound commitment to patient care, safety, and clinical excellence. The culture demands precision, resilience, continuous learning, and strong teamwork among medical crews, pilots, mechanics, and support staff in high-stakes situations.

HQ Significance:

Strategically located at Hanscom Field, providing central access to major highways and airspace across New England, enabling rapid deployment of assets. It houses the critical infrastructure necessary for coordinating complex medical transports and maintaining a constant state of readiness.

Values Reflected in HQ: The headquarters reflects Boston MedFlight's core values of safety, clinical excellence, rapid response, collaboration (with consortium hospitals and EMS partners), and unwavering dedication to patient outcomes.

Location:

Boston MedFlight's primary operational scope is regional, intensely focused on serving the New England states: Massachusetts, New Hampshire, Maine, Rhode Island, Vermont, and occasionally extending services to Connecticut and New York. Its 'global' impact is measured by its life-saving critical care transport services across this significant U.S. region, rather than international corporate operations. The organization collaborates with a network of hospitals and EMS agencies throughout this area to provide seamless patient care.

Street Address:

1010 East Street

City:

Bedford

State/Province:

MA

Country:

USA