The Boston Housing Authority (BHA) is a public agency dedicated to providing stable, quality affordable housing for low and moderate-income families and individuals. BHA achieves this through the effective management of public housing developments and the administration of rental assistance programs, such as Section 8. Serving over 58,000 residents, BHA works to create vibrant, healthy communities, foster resident engagement, and connect residents with economic, educational, and social opportunities. The authority is committed to preserving and expanding affordable housing options in the City of Boston, addressing housing insecurity, and promoting upward mobility for its diverse resident population.
The headquarters serves as the central hub for administration, policy development, financial management, resident services coordination, and strategic oversight of all BHA programs and properties.
The headquarters is situated in a multi-story office building within Boston's commercial district, facilitating easy access via public transportation. While the building itself is functional rather than an architectural landmark, its location is key to its operations.
The work culture at BHA is mission-driven and public service-oriented, characterized by a commitment to serving Boston's diverse communities. Employees often collaborate across departments to address complex housing challenges and improve resident outcomes. There is an emphasis on professionalism, regulatory compliance, and community impact.
BHA's headquarters is significant as the command center for one of the largest public housing authorities in the United States. Decisions made here directly impact the lives of tens of thousands of residents and shape the affordable housing landscape in Boston.
The Boston Housing Authority's operations and services are exclusively focused on serving residents within the City of Boston, Massachusetts, USA. It does not have a global presence in terms of international offices. However, BHA often collaborates with national and sometimes international housing organizations to share best practices and innovative solutions in affordable housing policy and management.
52 Chauncy Street
Boston
Massachusetts
USA
Address: Mildred C. Hailey Apartments Management Office, 120 South Huntington Ave, Jamaica Plain, MA 02130
Provides direct, localized support and management for one of BHA's significant housing communities in the Jamaica Plain neighborhood.
Address: Charlestown Development Management Office, 55 Bunker Hill St, Charlestown, MA 02129
Ensures effective on-site management and service delivery for BHA residents in the Charlestown area, tailoring support to local community needs.
Address: Mary Ellen McCormack Development Management Office, 345 Old Colony Ave, South Boston, MA 02127
Serves the residents of a historic and large public housing community in South Boston, addressing their specific housing needs and community development initiatives.
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As of April 2025, Boston Housing Authority' leadership includes:
Boston Housing Authority has been backed by several prominent investors over the years, including:
The most significant recent leadership transition involved the appointment of a new Administrator. While this transition began slightly outside the immediate 12-month window, it represents the latest major change at the top executive level.
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The Boston Housing Authority commonly uses the email format of [first_name].[last_name]@bostonhousing.org for its employees. This is a standard format for many public and governmental organizations.
[first_name].[last_name]@bostonhousing.org
Format
jane.doe@bostonhousing.org
Example
90%
Success rate
Boston.gov • June 5, 2024
The Boston Housing Authority, in partnership with the Massachusetts Department of Agricultural Resources (MDAR), announced plans to expand and improve community garden spaces at the Orient Heights public housing development in East Boston. This initiative aims to increase access to fresh produce and gardening opportunities for residents....more
Boston.gov • May 20, 2024
Mayor Michelle Wu and the Boston Housing Authority announced the selection of a development team for the next phase of the Mildred C. Hailey Apartments redevelopment in Jamaica Plain. This phase will focus on creating new affordable housing units and improving community amenities, continuing the comprehensive revitalization of the site....more
Boston Housing Authority • April 10, 2024
The Boston Housing Authority celebrated the completion of $12.7 million in renovations at the Franklin Field Elderly development. The upgrades include new kitchens, bathrooms, windows, and accessibility improvements for senior residents....more
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