Booktopia
Booktopia's Overview
Booktopia is Australia's largest locally owned and operated online bookstore, offering a vast selection of books, eBooks, audiobooks, DVDs, stationery, and gifts. Founded in 2004, Booktopia has grown rapidly, driven by a passion for books and a commitment to providing excellent customer service and fast delivery across Australia and New Zealand. Their mission is to make all books accessible to all Australians, fostering a love for reading nationwide. The company operates a large, state-of-the-art distribution centre in Sydney to efficiently manage its extensive inventory.
Where is Booktopia's Headquarters?
HQ Function
The Lidcombe facility serves as Booktopia's main corporate headquarters, customer service hub, and primary distribution center, handling the storage, processing, and shipping of millions of items annually.
Notable Features:
The Lidcombe distribution centre is a large facility (expanded to approximately 20,000 sqm including mezzanine levels) equipped with advanced automation and logistics technology to manage an extensive inventory and ensure efficient order fulfillment for customers across Australia and New Zealand.
Work Culture:
The work culture at Booktopia emphasizes efficiency, collaboration, and a shared passion for books and customer satisfaction. It's a dynamic, fast-paced e-commerce environment, particularly within logistics, focused on meeting delivery promises and enhancing the customer experience.
HQ Significance:
This centralized Lidcombe location is critical to Booktopia's operations, enabling them to stock a wide range of titles, offer competitive pricing, and provide fast shipping, which are key pillars of their business model.
Values Reflected in HQ: The scale, technological investment, and efficiency of the Lidcombe HQ reflect Booktopia's commitment to customer service, accessibility of books, operational excellence, and its ambition to be the leading book retailer in the region.
Location:
Booktopia's primary market focus is Australia and New Zealand. While it sources books from international suppliers to offer a wide selection, its direct sales, marketing, and distribution infrastructure are concentrated on serving customers within these two countries. It does not maintain significant physical operational offices or distribution centers outside of Australia.
Street Address:
Unit E1, 3-29 Birnie Avenue
City:
Lidcombe
State/Province:
New South Wales
Country:
Australia
Booktopia's Global Presence
Sydney, New South Wales, Australia
Address: Primarily integrated within the Lidcombe HQ; specific separate address for publishing arm not widely publicized.
To support Booktopia's strategic interest in book publishing, focusing on local Australian authors and content, as well as distributing selected international titles under its own banner, complementing its core retail operations.
Buying Intent Signals for Booktopia
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Executive Team of Booktopia
As of April 2025, Booktopia' leadership includes:
Investors of Booktopia
Booktopia has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Booktopia has undergone key leadership changes in its executive team over the past 12-18 months, notably with appointments for the CEO and CFO roles, to guide the company's strategy and financial management.
Departures
New Appointments:
Technology (Tech Stack) used by Booktopia
Discover the tools Booktopia uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Booktopia Email Formats and Examples
Booktopia's most common email format for employees is 'first.last@booktopia.com.au'. While other formats might exist within the organization, this pattern is frequently observed. For customer service and general inquiries, specific email addresses like 'support@booktopia.com.au' are used.
first.last@booktopia.com.au
Format
jane.doe@booktopia.com.au
Example
75%
Success rate
News and media
Booktopia Investor Centre / ASX • February 28, 2024
Booktopia H1 FY24 Results: Revenue Dips, EBITDA Improves on Cost Measures
Booktopia reported its financial results for the first half of FY24, noting a 15% decrease in revenue to $100.1 million. However, the company achieved a positive underlying EBITDA of $4.1 million, a significant improvement from the prior corresponding period, attributed to cost-saving initiatives and a focus on profitable sales....more
Booktopia Investor Centre / ASX • February 20, 2024
Booktopia Appoints Fiona Levens as Chief Financial Officer
Booktopia announced the appointment of Ms Fiona Levens to the role of Chief Financial Officer, effective 13 May 2024. Ms Levens brings over 20 years of experience in finance and leadership roles across various industries, and her appointment is a key step in strengthening the company's executive team....more
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