Bongo International, founded in 2007, was a prominent global e-commerce solutions provider that specialized in international package forwarding, shopping assistance, and comprehensive cross-border logistics. It empowered international consumers to purchase goods from US and European online retailers that did not offer direct international shipping. Core services included providing customers with US, UK, or EU shipping addresses, consolidating packages to save on shipping costs, and managing the complexities of international shipping, customs, and compliance. In December 2014, Bongo International was acquired by FedEx and its services and technology were integrated into what is now known as FedEx Cross Border, significantly enhancing FedEx's capabilities in the global e-commerce market.
Served as the main operational and administrative center, overseeing global logistics, customer service, technology development, and business strategy for its international parcel forwarding services.
The St. Petersburg facility was a key logistics processing center with significant warehousing and office space. While specific architectural details are not widely publicized, its functionality for efficient international shipping operations was its primary feature.
As a fast-growing technology and logistics company in the e-commerce space, Bongo International likely fostered an innovative, fast-paced, and customer-centric work environment. Emphasis would have been on problem-solving for cross-border trade and operational efficiency.
The St. Petersburg headquarters was crucial for managing Bongo International's extensive US-based operations, which was a major source market for its 'shop from the US' services. It was central to the company's growth, service delivery, and its eventual strategic acquisition by FedEx.
Prior to its acquisition, Bongo International established a significant global presence by enabling customers in over 200 countries and territories to shop from online retailers in the USA, UK, and Europe. Its core functions supported globally included: international address provision (virtual mailboxes in the US, UK, and EU), international package consolidation and forwarding, multi-carrier international shipping solutions, customs clearance and compliance management, and facilitating international payments. These capabilities were subsequently integrated into FedEx Cross Border, which leverages FedEx's extensive global transportation and logistics network.
7701 22nd Ave N
St. Petersburg
Florida
USA
Address: Near Brussels Airport, Zaventem, Belgium (Specific pre-2014 street address not readily available)
To provide a strategic European consolidation, processing, and shipping point, mirroring its US operations. This hub enabled Bongo to cater to the growing global demand for cross-border e-commerce originating from Europe and support its international customer base.
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As of April 2025, Bongo International' leadership includes:
Bongo International has been backed by several prominent investors over the years, including:
Bongo International was acquired by FedEx in December 2014 and ceased to operate as an independent entity. Its operations and leadership were integrated into FedEx (now FedEx Cross Border). Therefore, there have been no executive hires or exits directly attributable to 'Bongo International' as a standalone company in the last 12 months. Any relevant leadership changes would occur within the FedEx corporate structure.
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Prior to its 2014 acquisition by FedEx, Bongo International likely used standard corporate email formats based on its domain 'bongous.com'. Specific, verified formats from that period are not actively documented. Any current communication related to former Bongo International services would originate from FedEx, following FedEx's email formats (e.g., firstname.lastname@fedex.com).
[first_initial][last]@bongous.com or [first].[last]@bongous.com (Speculative examples for historical bongous.com domain)
Format
jsmith@bongous.com (Example, historical and now defunct)
Example
0 (The bongous.com domain is no longer active for Bongo International)%
Success rate
FedEx Newsroom • December 16, 2014
FedEx Corp. announced that its FedEx Trade Networks subsidiary acquired Bongo International, a leader in cross-border enablement technologies and solutions. This strategic acquisition aimed to expand FedEx's portfolio of global e-commerce services and provide customers with a comprehensive suite of tools for international online shopping and shipping....more
Business Wire • February 12, 2013
Bongo International announced it secured a strategic investment from EDBI, the corporate investment arm of the Singapore Economic Development Board. The funding was intended to accelerate Bongo's expansion into Asian markets and enhance its global e-commerce platform capabilities....more
PE Hub • August 1, 2012
Bongo International secured $12 million in a growth equity funding round led by Kayne Anderson Growth Capital. The capital was aimed at supporting the company's continued growth, expansion of its international shipping solutions, and further development of its technology platform for cross-border e-commerce....more
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