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Bond Brand Loyalty's Overview

Total employees632
HeadquartersToronto
Founded1980

Bond Brand Loyalty is a global leader specializing in customer experience, loyalty marketing, and employee engagement. They partner with leading brands to design, build, and operate data-driven solutions that foster stronger relationships and drive measurable business growth. Their services encompass loyalty program development, customer strategy, data analytics, and engagement platforms, aiming to create enduring bonds between companies and their customers or employees.

Where is Bond Brand Loyalty's Headquarters?

HQ Function

Serves as the global hub for strategic leadership, innovation, client management, and development of customer loyalty and engagement solutions.

Notable Features:

Situated in Toronto's vibrant Riverside district, known for its mix of historic architecture and modern creative/tech businesses. The office likely features contemporary, collaborative workspaces designed to foster innovation.

Work Culture:

A dynamic, client-focused, and innovative work environment. Emphasis is placed on collaboration, data-driven insights, creativity, and fostering employee growth to deliver cutting-edge loyalty solutions.

HQ Significance:

The Toronto headquarters is central to Bond's global strategy, housing key leadership and core teams that drive the company's vision and expansion in the customer engagement and loyalty market worldwide.

Values Reflected in HQ: The headquarters' environment likely reflects Bond's core values such as human-centricity, innovation, collaboration, accountability, and a passion for building strong brand relationships.

Location:

Bond Brand Loyalty operates globally, with primary offices in Canada (Toronto, Mississauga) and the USA (Cleveland). They serve an international client base, delivering customer experience, loyalty, and employee engagement solutions to brands across North America and other key markets. Their capabilities support multinational corporations in diverse sectors including retail, financial services, automotive, and telecommunications.

Street Address:

68 Broadview Avenue, Suite 500

City:

Toronto

State/Province:

ON

Country:

Canada

Bond Brand Loyalty's Global Presence

Mississauga, ON, Canada

Address: 2000 Argentia Road, Plaza 3, Suite 100, Mississauga, ON L5N 1V9, Canada

Supports a wide range of Canadian clients and national programs, working in tandem with the Toronto global headquarters to deliver comprehensive loyalty solutions.

Cleveland, OH, USA

Address: 6100 Oak Tree Blvd., Suite 200, Cleveland, OH 44131, USA

Drives growth and manages operations within the key US market, tailoring solutions for American businesses across various industries.

Buying Intent Signals for Bond Brand Loyalty

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Bond Brand Loyalty

As of April 2025, Bond Brand Loyalty' leadership includes:

Bob Macdonald - President and CEO
Morana Bakula - Executive Vice President, Customer Solutions & General Manager, US
Anne Bowie - Executive Vice President, People & Values
Sean Claessen - Executive Vice President, Strategy & Innovation
Mike Festa - Executive Vice President, Technology & Chief Information Officer
Stephen Andrews - Executive Vice President, Client Services

Investors of Bond Brand Loyalty

Bond Brand Loyalty has been backed by several prominent investors over the years, including:

Maritz Holdings Inc.

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

In the past 12 months, Bond Brand Loyalty has focused on strengthening its governance and strategic leadership, highlighted by an addition to its Board of Directors. The company maintains a stable core executive team, complemented by strategic appointments to drive growth and innovation.

New Appointments:

Richard L. Garnick, Richard L. Garnick was appointed to Bond Brand Loyalty's Board of Directors, contributing his extensive industry expertise to guide the company's growth and strategic initiatives.

Technology (Tech Stack) used by Bond Brand Loyalty

Discover the tools Bond Brand Loyalty uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Bond Brand Loyalty Email Formats and Examples

Bond Brand Loyalty primarily uses the 'first.last' email format for its employees. Other formats may exist but are less common.

first.last@bondbrandloyalty.com

Format

jane.doe@bondbrandloyalty.com

Example

85%

Success rate

News and media

PR NewswireMarch 14, 2024

Bond Named a Leader in Loyalty Solutions by Independent Research Firm for Sixth Consecutive Time

Bond Brand Loyalty announced its recognition as a Leader in The Forrester Wave™: Loyalty Solutions, Q1 2024. This marks the sixth consecutive time Bond has achieved this distinction, underscoring its strong performance in loyalty strategy, technology, and customer engagement services....more

PR NewswireSeptember 7, 2023

Bond Brand Loyalty Appoints Richard L. Garnick to Board of Directors

Bond Brand Loyalty announced the appointment of Richard L. Garnick to its Board of Directors. Garnick, an experienced executive in loyalty and marketing technology, is expected to provide strategic guidance to support Bond's continued growth and innovation....more

PR NewswireJune 13, 2023

Bond's Annual Loyalty Report Reveals Brands Are Struggling to Keep Pace with Evolving Consumer Expectations

Bond Brand Loyalty released its 13th annual Loyalty Report, based on extensive consumer research. The 2023 findings highlight shifts in consumer expectations, emphasizing the need for brands to deliver personalized, human-centric experiences and build trust through transparent data practices to foster lasting loyalty....more

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