BitForex is a global cryptocurrency exchange launched in 2017, providing a wide range of digital asset trading services. These include spot trading, perpetual contracts, and other financial derivatives. The platform aims to offer users secure, professional, and convenient trading experiences, supporting a diverse portfolio of cryptocurrencies. BitForex caters to both individual retail traders and institutional clients, emphasizing technological innovation, platform stability, and user asset security. It strives to be a leading service provider in the digital asset industry by continuously expanding its offerings and global reach.
The registered office handles corporate registration and legal compliance. Operational functions like platform development, customer support, marketing, and strategic planning are managed by a distributed global team.
As a company with a significant distributed workforce, its 'headquarters' is more conceptual, focusing on digital infrastructure and global coordination rather than a single notable physical building.
Likely characterized by a fast-paced, innovative, and remote-first or hybrid work culture, typical of modern fintech and cryptocurrency companies. Emphasis is on collaboration across time zones, agility, and a strong focus on blockchain technology and financial markets.
The Seychelles registration provides a legal framework, while the distributed operational model allows BitForex to tap into global talent and maintain 24/7 operations for its international clientele.
BitForex serves a global audience, with its platform accessible to users in numerous countries where cryptocurrency trading is permitted. Functions supported globally include cryptocurrency spot and derivatives trading, digital asset custody, multilingual customer support, and platform maintenance. Its infrastructure is designed to handle international traffic and provide localized services where appropriate.
Registered Office in Seychelles (Specific street address not publicly detailed for operational HQs)
Victoria (typical for Seychelles registration)
Mahe
Seychelles
Address: Not Applicable (Primarily Remote & Distributed Operations)
To ensure 24/7 platform uptime, provide localized support to a diverse international user base, and navigate the complex regulatory landscapes of different regions in the cryptocurrency sector.
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As of April 2025, BitForex' leadership includes:
BitForex has been backed by several prominent investors over the years, including:
Publicly available information regarding specific executive new hires or departures at BitForex in the last 12 months is limited. Cryptocurrency exchanges, particularly those with a private status, often do not extensively publicize internal senior management changes.
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While BitForex's specific internal email format patterns are not publicly confirmed, common conventions in the technology and financial sectors often include formats like [first].[last]@[companydomain].com or [first_initial][last]@[companydomain].com. For official communication or support, users should always use the contact methods provided on the official BitForex website.
[first].[last]@bitforex.com or [first_initial][last]@bitforex.com (common patterns)
Format
jane.doe@bitforex.com or jdoe@bitforex.com
Example
60%
Success rate
CoinDesk • October 26, 2023
Hong Kong's Securities and Futures Commission (SFC) has warned the public about cryptocurrency exchange BitForex, adding it to its alert list of suspicious virtual asset trading platforms. The regulator stated that BitForex is not licensed by or registered with the SFC to conduct any regulated activity in Hong Kong....more
CryptoSlate • February 27, 2024
Cryptocurrency exchange BitForex has reportedly halted withdrawals for at least three days, with users unable to access their accounts and the official website displaying an error message. The exchange's team has remained silent, fueling fears of a potential exit scam following an outflow of $56 million from its hot wallets....more
The Block • March 5, 2024
Hong Kong-based crypto exchange BitForex has gone offline and halted withdrawals after an alleged $57 million hot wallet hack. The exchange’s website is inaccessible, and its team has not provided any official communication, leading to user concerns....more
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