Birdeye is a leading all-in-one Experience Marketing platform that empowers businesses to transform customer feedback into a powerful growth engine. It provides a comprehensive suite of tools for managing online reputation, collecting and showcasing reviews, engaging with customers through messaging and webchat, sending surveys, launching referral programs, and processing payments. By centralizing customer interactions and insights, Birdeye helps local businesses and enterprises get found online, convert leads, delight customers, and improve operations, ultimately fostering loyalty and driving revenue.
Serves as the global headquarters, housing key leadership, engineering, product development, marketing, and strategic operations.
Modern, collaborative workspace designed to foster innovation, featuring open office layouts, state-of-the-art technology in meeting rooms, and amenities focused on employee well-being. Its location offers proximity to other tech companies and talent pools.
Characterized by a fast-paced, innovative, and customer-obsessed environment. Birdeye promotes teamwork, ownership, data-driven decision-making, and continuous learning, typical of a high-growth Silicon Valley tech company.
Its strategic location in Silicon Valley provides unparalleled access to top tech talent, venture capital, and a dynamic ecosystem of innovation, serving as the nerve center for strategic decisions and global operations.
Birdeye supports businesses globally with a significant presence in North America, Asia-Pacific (especially India and Australia), and a growing footprint in Europe. Its platform and support services are designed for an international client base, with strategically located offices and distributed teams ensuring localized assistance, product relevance, and market-specific solutions worldwide. Key functions supported globally include sales, customer success, engineering, product development, and marketing.
3000 El Camino Real, Bldg 4, Suite 200
Palo Alto
CA
USA
Address: 5000 Quorum Dr Suite 100, Dallas, TX 75254
Serves as a key center for customer-facing teams and market expansion in North America.
Address: 2330 W. University Drive, Suite 100, Tempe, AZ 85281
Supports North American operations and customer engagement, tapping into regional talent.
Address: Plot No. 40, Sector 18, Udyog Vihar Industrial Area Phase IV, Gurugram, Haryana 122015, India
Drives global product innovation and provides essential operational support for international clients.
Address: Level 2 Riverside Quay, 1 Southbank Blvd, Southbank, VIC 3006, Australia
Spearheads growth and customer success in the ANZ market.
Address: 1621 18th St Suite 30, Denver, CO 80202
Enhances coverage and support for clients in the Mountain West region of the USA.
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As of April 2025, Birdeye' leadership includes:
Birdeye has been backed by several prominent investors over the years, including:
In the last 12 months, Birdeye notably strengthened its executive leadership by appointing a new Chief Financial Officer to support its ongoing growth and strategic financial planning. No other major executive departures or hires were prominently announced during this period.
Discover the tools Birdeye uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Birdeye primarily uses the [first].[last]@birdeye.com email format for its employees. This is a common structure in many tech companies, facilitating easy contact.
[first].[last]@birdeye.com
Format
jane.doe@birdeye.com
Example
90%
Success rate
PR Newswire • March 12, 2024
Birdeye announced its recognition as the #1 leader in 20 categories in G2's Spring 2024 Grid® Reports, including Online Reputation Management, Experience Management, and Local SEO, highlighting its continued market leadership and customer satisfaction....more
Business Wire • January 10, 2024
Birdeye appointed Joe Militello as its new Chief Financial Officer. Militello brings over 20 years of financial leadership experience in technology companies to support Birdeye's next phase of growth and financial strategy....more
GlobeNewswire • October 25, 2023
Birdeye announced its 'AI Everywhere' initiative, integrating generative AI capabilities across its entire suite of products. This move aims to automate tasks, provide deeper insights, and enhance personalized customer interactions for businesses using the platform....more
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