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Birdeye's Overview

Total employees1457
HeadquartersPalo Alto
Founded2012

Birdeye is a leading all-in-one Experience Marketing platform that empowers businesses to transform customer feedback into a powerful growth engine. It provides a comprehensive suite of tools for managing online reputation, collecting and showcasing reviews, engaging with customers through messaging and webchat, sending surveys, launching referral programs, and processing payments. By centralizing customer interactions and insights, Birdeye helps local businesses and enterprises get found online, convert leads, delight customers, and improve operations, ultimately fostering loyalty and driving revenue.

Where is Birdeye's Headquarters?

HQ Function

Serves as the global headquarters, housing key leadership, engineering, product development, marketing, and strategic operations.

Notable Features:

Modern, collaborative workspace designed to foster innovation, featuring open office layouts, state-of-the-art technology in meeting rooms, and amenities focused on employee well-being. Its location offers proximity to other tech companies and talent pools.

Work Culture:

Characterized by a fast-paced, innovative, and customer-obsessed environment. Birdeye promotes teamwork, ownership, data-driven decision-making, and continuous learning, typical of a high-growth Silicon Valley tech company.

HQ Significance:

Its strategic location in Silicon Valley provides unparalleled access to top tech talent, venture capital, and a dynamic ecosystem of innovation, serving as the nerve center for strategic decisions and global operations.

Values Reflected in HQ: The headquarters reflects Birdeye's core values of innovation, customer obsession, collaboration, and excellence, evident in its prime location and workplace design aimed at attracting and retaining top talent.

Location:

Birdeye supports businesses globally with a significant presence in North America, Asia-Pacific (especially India and Australia), and a growing footprint in Europe. Its platform and support services are designed for an international client base, with strategically located offices and distributed teams ensuring localized assistance, product relevance, and market-specific solutions worldwide. Key functions supported globally include sales, customer success, engineering, product development, and marketing.

Street Address:

3000 El Camino Real, Bldg 4, Suite 200

City:

Palo Alto

State/Province:

CA

Country:

USA

Birdeye's Global Presence

Dallas, TX, USA

Address: 5000 Quorum Dr Suite 100, Dallas, TX 75254

Serves as a key center for customer-facing teams and market expansion in North America.

Tempe, AZ, USA

Address: 2330 W. University Drive, Suite 100, Tempe, AZ 85281

Supports North American operations and customer engagement, tapping into regional talent.

Gurugram, Haryana, India

Address: Plot No. 40, Sector 18, Udyog Vihar Industrial Area Phase IV, Gurugram, Haryana 122015, India

Drives global product innovation and provides essential operational support for international clients.

Melbourne, VIC, Australia

Address: Level 2 Riverside Quay, 1 Southbank Blvd, Southbank, VIC 3006, Australia

Spearheads growth and customer success in the ANZ market.

Denver, CO, USA

Address: 1621 18th St Suite 30, Denver, CO 80202

Enhances coverage and support for clients in the Mountain West region of the USA.

Buying Intent Signals for Birdeye

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Birdeye

As of April 2025, Birdeye' leadership includes:

Naveen Gupta - Co-founder & Chief Executive Officer
Neeshant Gupta - Co-founder & Chief Product Officer
David Lehman - President & Chief Operating Officer
Joe Militello - Chief Financial Officer
Yang Chao - Chief Technology Officer
Justin Angsuwat - Chief People Officer
Pouyan Salehi - Chief Information Security Officer

Investors of Birdeye

Birdeye has been backed by several prominent investors over the years, including:

Accel
Trinity Ventures
Salesforce Ventures
World Innovation Lab (WiL)
SoftBank Vision Fund 2
Insight Partners

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

In the last 12 months, Birdeye notably strengthened its executive leadership by appointing a new Chief Financial Officer to support its ongoing growth and strategic financial planning. No other major executive departures or hires were prominently announced during this period.

New Appointments:

Joe Militello, Joe Militello joined Birdeye as the new Chief Financial Officer, tasked with overseeing the company's financial operations and contributing to its strategic expansion.

Technology (Tech Stack) used by Birdeye

Discover the tools Birdeye uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Birdeye Email Formats and Examples

Birdeye primarily uses the [first].[last]@birdeye.com email format for its employees. This is a common structure in many tech companies, facilitating easy contact.

[first].[last]@birdeye.com

Format

jane.doe@birdeye.com

Example

90%

Success rate

News and media

PR NewswireMarch 12, 2024

Birdeye Named #1 in 20 Categories in G2's Spring 2024 Reports

Birdeye announced its recognition as the #1 leader in 20 categories in G2's Spring 2024 Grid® Reports, including Online Reputation Management, Experience Management, and Local SEO, highlighting its continued market leadership and customer satisfaction....more

Business WireJanuary 10, 2024

Birdeye Announces Appointment of Joe Militello as Chief Financial Officer

Birdeye appointed Joe Militello as its new Chief Financial Officer. Militello brings over 20 years of financial leadership experience in technology companies to support Birdeye's next phase of growth and financial strategy....more

GlobeNewswireOctober 25, 2023

Birdeye Launches Industry-First AI Everywhere Initiative, Integrating Generative AI Across Its Entire Platform

Birdeye announced its 'AI Everywhere' initiative, integrating generative AI capabilities across its entire suite of products. This move aims to automate tasks, provide deeper insights, and enhance personalized customer interactions for businesses using the platform....more

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