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Birchbox's Overview

Total employees59
HeadquartersCarmel
Founded2010

Birchbox is a beauty and grooming discovery commerce platform that redefined the way consumers shop for beauty products. Founded in 2010, it pioneered the beauty subscription box model, sending subscribers a monthly curated selection of personalized deluxe samples of makeup, skincare, haircare, and fragrance items. This 'try-before-you-buy' approach allows customers to explore new products conveniently. After being acquired by Retention Brands in 2023, Birchbox continues its mission to help customers discover brands and products that work for them, with a focus on revitalizing its subscription service and e-commerce experience.

Where is Birchbox's Headquarters?

HQ Function

Serves as the central operational and strategic hub for Birchbox under Retention Brands, overseeing brand management, marketing, e-commerce operations, customer experience, and financial planning.

Notable Features:

Modern office facilities designed to support a dynamic team focused on e-commerce and brand management. Likely features collaborative workspaces and technology infrastructure for digital operations.

Work Culture:

The work culture is expected to align with Retention Brands' ethos, emphasizing data-driven decision-making, agility, customer-centricity, and a focus on sustainable growth for direct-to-consumer brands. A collaborative and results-oriented environment is anticipated.

HQ Significance:

This location signifies a new chapter for Birchbox, leveraging Retention Brands' expertise in scaling and revitalizing e-commerce businesses. It's central to the strategy of strengthening Birchbox's market position and customer loyalty.

Values Reflected in HQ: Efficiency, strategic brand stewardship, customer focus, innovation in e-commerce, and sustainable growth are values likely reflected in the operational environment.

Location:

Birchbox initially expanded its operations to several international markets, including the UK, Ireland, France, Spain, and Belgium. However, its European arm was sold in 2022 and subsequently rebranded. Currently, under the ownership of Retention Brands, Birchbox primarily focuses on the U.S. market. Global functions would largely involve sourcing products from international brands for its subscription boxes and e-commerce platform, and managing any international shipping capabilities offered to customers outside the primary service region.

Street Address:

1 E. Carmel Drive, Suite 160

City:

Carmel

State/Province:

IN

Country:

USA

Birchbox's Global Presence

New York, NY, USA (Historically)

Address: Previously at locations including 28 E 28th St, New York, NY 10016

Served as the nerve center for US operations, brand building, media relations, and forging partnerships within the beauty and tech industries. Post-acquisition by Retention Brands, operations are more centralized at the Carmel, IN headquarters.

Buying Intent Signals for Birchbox

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Birchbox

As of April 2025, Birchbox' leadership includes:

Zohar Ravid - CEO, Retention Brands (Overseeing Birchbox)

Investors of Birchbox

Birchbox has been backed by several prominent investors over the years, including:

Accel
First Round Capital
Forerunner Ventures
Lerer Hippeau Ventures
Viking Global Investors
Aspect Ventures
Comcast Ventures

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

The most significant executive-level event for Birchbox in the last 12 months was its acquisition by Retention Brands in July 2023 from the bankrupt FemTec Health. This resulted in a complete change of ultimate oversight, with Retention Brands' leadership, helmed by CEO Zohar Ravid, now managing the Birchbox brand. Specific high-profile executive hires or departures solely for Birchbox-dedicated roles under the new ownership have not been prominently publicized.

Technology (Tech Stack) used by Birchbox

Discover the tools Birchbox uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Birchbox Email Formats and Examples

Birchbox, like many companies, likely utilizes standard corporate email address formats. Common patterns include [first_initial][last]@birchbox.com or [first].[last]@birchbox.com. These formats are typical for direct communication with company employees.

[first_initial][last]@birchbox.com or [first].[last]@birchbox.com

Format

jdoe@birchbox.com or jane.doe@birchbox.com

Example

70%

Success rate

News and media

ForbesFebruary 14, 2024

Birchbox news title: Retention Brands Gives Legacy DTC Brands Like Birchbox And Others A Second Life

Retention Brands, the new owner of Birchbox, outlines its strategy to revitalize established direct-to-consumer brands. The approach involves leveraging data analytics, optimizing operational efficiencies, and enhancing customer retention to breathe new life into brands like Birchbox, aiming to restore their growth and profitability....more

Beauty IndependentJuly 26, 2023

Birchbox news title: Birchbox Acquired By E-Commerce Aggregator Retention Brands From Bankrupt FemTec Health

Birchbox, a pioneer in beauty subscription services, has been acquired by Retention Brands, an e-commerce company specializing in revitalizing direct-to-consumer brands. This acquisition follows the bankruptcy of Birchbox's previous parent company, FemTec Health. Retention Brands plans to take over all Birchbox operations and focus on its core subscription model....more

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