Birchbox is a beauty and grooming discovery commerce platform that redefined the way consumers shop for beauty products. Founded in 2010, it pioneered the beauty subscription box model, sending subscribers a monthly curated selection of personalized deluxe samples of makeup, skincare, haircare, and fragrance items. This 'try-before-you-buy' approach allows customers to explore new products conveniently. After being acquired by Retention Brands in 2023, Birchbox continues its mission to help customers discover brands and products that work for them, with a focus on revitalizing its subscription service and e-commerce experience.
Serves as the central operational and strategic hub for Birchbox under Retention Brands, overseeing brand management, marketing, e-commerce operations, customer experience, and financial planning.
Modern office facilities designed to support a dynamic team focused on e-commerce and brand management. Likely features collaborative workspaces and technology infrastructure for digital operations.
The work culture is expected to align with Retention Brands' ethos, emphasizing data-driven decision-making, agility, customer-centricity, and a focus on sustainable growth for direct-to-consumer brands. A collaborative and results-oriented environment is anticipated.
This location signifies a new chapter for Birchbox, leveraging Retention Brands' expertise in scaling and revitalizing e-commerce businesses. It's central to the strategy of strengthening Birchbox's market position and customer loyalty.
Birchbox initially expanded its operations to several international markets, including the UK, Ireland, France, Spain, and Belgium. However, its European arm was sold in 2022 and subsequently rebranded. Currently, under the ownership of Retention Brands, Birchbox primarily focuses on the U.S. market. Global functions would largely involve sourcing products from international brands for its subscription boxes and e-commerce platform, and managing any international shipping capabilities offered to customers outside the primary service region.
1 E. Carmel Drive, Suite 160
Carmel
IN
USA
Address: Previously at locations including 28 E 28th St, New York, NY 10016
Served as the nerve center for US operations, brand building, media relations, and forging partnerships within the beauty and tech industries. Post-acquisition by Retention Brands, operations are more centralized at the Carmel, IN headquarters.
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As of April 2025, Birchbox' leadership includes:
Birchbox has been backed by several prominent investors over the years, including:
The most significant executive-level event for Birchbox in the last 12 months was its acquisition by Retention Brands in July 2023 from the bankrupt FemTec Health. This resulted in a complete change of ultimate oversight, with Retention Brands' leadership, helmed by CEO Zohar Ravid, now managing the Birchbox brand. Specific high-profile executive hires or departures solely for Birchbox-dedicated roles under the new ownership have not been prominently publicized.
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Birchbox, like many companies, likely utilizes standard corporate email address formats. Common patterns include [first_initial][last]@birchbox.com or [first].[last]@birchbox.com. These formats are typical for direct communication with company employees.
[first_initial][last]@birchbox.com or [first].[last]@birchbox.com
Format
jdoe@birchbox.com or jane.doe@birchbox.com
Example
70%
Success rate
Forbes • February 14, 2024
Retention Brands, the new owner of Birchbox, outlines its strategy to revitalize established direct-to-consumer brands. The approach involves leveraging data analytics, optimizing operational efficiencies, and enhancing customer retention to breathe new life into brands like Birchbox, aiming to restore their growth and profitability....more
Beauty Independent • July 26, 2023
Birchbox, a pioneer in beauty subscription services, has been acquired by Retention Brands, an e-commerce company specializing in revitalizing direct-to-consumer brands. This acquisition follows the bankruptcy of Birchbox's previous parent company, FemTec Health. Retention Brands plans to take over all Birchbox operations and focus on its core subscription model....more
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