BigONE is a global digital asset trading and trusteeship platform, offering users a comprehensive suite of services including spot trading, margin trading, futures trading, and wealth management products. Launched in 2017, the exchange prioritizes asset security, utilizing a multi-layered security system and transparent fund management. BigONE aims to provide a secure, stable, and user-friendly trading environment for cryptocurrency enthusiasts and investors worldwide, supporting a wide variety of digital assets and fiat gateways.
Coordinates global operations, platform development, security management, and strategic partnerships for the digital asset exchange.
As a primarily digital and globally distributed company, information on specific physical office features is not publicly available. The focus is on robust digital infrastructure.
Likely a fast-paced, innovative environment typical of the cryptocurrency industry, with a strong emphasis on remote collaboration, security, and adapting to market changes. Specific details are not publicly disclosed.
A key operational hub in Singapore allows BigONE to tap into a dynamic fintech ecosystem and access global talent. However, its distributed nature is more significant, enabling global reach and resilience.
BigONE Exchange supports users in numerous countries worldwide, offering localized services in multiple languages including English, Chinese, Korean, Japanese, and Russian. Its platform provides 24/7 access to trading, customer support, and community engagement across different time zones, reflecting its commitment to being a truly global digital asset exchange.
Not publicly disclosed for security and operational reasons.
Singapore
Singapore
Singapore
Address: Specific office addresses are not publicly disclosed.
To support a global user base 24/7 and draw talent from diverse international markets.
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As of April 2025, BigONE Exchange' leadership includes:
BigONE Exchange has been backed by several prominent investors over the years, including:
Publicly available information regarding executive new hires or exits at BigONE Exchange in the last 12 months is limited. Cryptocurrency exchanges often maintain privacy regarding internal leadership changes.
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BigONE Exchange likely uses common corporate email formats for its team members, such as [first].[last]@big.one or [first_initial][last]@big.one. However, specific email formats are not publicly disclosed by the company. For official communication or support, users are advised to utilize the official contact channels provided on the BigONE website and help center.
[first].[last]@big.one or f[last]@big.one
Format
jane.doe@big.one
Example
65%
Success rate
BigONE Zendesk Announcements • May 29, 2024
BigONE Exchange announced the listing of gram (GRAM) on May 29, 2024, with trading for the GRAM/USDT pair commencing at 17:00 (GMT+8) on the same day. Deposits for GRAM were opened at 15:00 (GMT+8) on May 29, 2024, while withdrawals will be available from 17:00 (GMT+8) on May 30, 2024. This listing expands the range of digital assets available to BigONE users....more
PR Newswire • October 26, 2023
BigONE Exchange marked its sixth anniversary with a series of events themed 'TradFi x DeFi Converge to Build a Prosperous Ecosystem.' The celebration included new product launches, trading competitions, and community engagement activities, highlighting the exchange's commitment to bridging traditional finance with decentralized finance and enhancing its platform offerings....more
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