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BIGGBY COFFEE's Overview

Total employees2178
HeadquartersEast Lansing
Founded1995

Biggby Coffee is a prominent American coffee franchise company, founded in East Lansing, Michigan, in 1995 by Bob Fish and Michael McFall. With a strong focus on community, customer engagement, and a fun, approachable atmosphere ('B Happy' philosophy), Biggby Coffee offers a wide variety of specialty coffee drinks, teas, smoothies, and food items. The company is committed to supporting its franchisees and providing a welcoming experience for customers, aiming to be the 'best coffee shop in your neighborhood.' Their core values emphasize loving people, drinking great coffee, supporting their communities, and having fun while doing it. Biggby Coffee has grown to hundreds of locations across several U.S. states and is actively pursuing international expansion.

Where is BIGGBY COFFEE's Headquarters?

HQ Function

Serves as the central hub for corporate operations, franchise support and development, marketing strategy, product innovation, training programs, and strategic planning for the Biggby Coffee brand.

Notable Features:

The headquarters is a modern office space designed to foster collaboration and reflect the company's energetic and community-focused brand. While not a public-facing landmark, it's the core of their franchise operations.

Work Culture:

The work culture at Biggby Coffee's headquarters is reported to be dynamic, inclusive, and collaborative, aligned with its 'B Happy' philosophy. It emphasizes employee well-being, personal growth, community involvement, and a shared passion for the brand's mission.

HQ Significance:

The East Lansing headquarters is significant as it's the birthplace of the Biggby Coffee brand. It remains central to its identity, operational control, and culture, guiding its national and international expansion efforts and ensuring consistency across the franchise system.

Values Reflected in HQ: The headquarters aims to reflect Biggby Coffee's core values such as approachability, community, innovation, support for franchisees and employees, and a positive, energetic environment.

Location:

Biggby Coffee is predominantly based in the United States, with a strong and expanding presence across many states. The company is actively pursuing international expansion through master franchise agreements, notably with recent agreements for markets like Indonesia. Global functions supported include international franchise development, brand adaptation for new markets, supply chain coordination, and training support for international partners, typically spearheaded from their US headquarters.

Street Address:

2501 Coolidge Rd, Suite 302

City:

East Lansing

State/Province:

Michigan

Country:

USA

BIGGBY COFFEE's Global Presence

Various, USA & Internationally

Address: N/A (Primarily Franchised Retail Locations and Regional Support)

Individual franchised locations deliver the Biggby Coffee experience locally, manage store operations, and engage with their communities. Regional support focuses on ensuring franchisee success, maintaining operational consistency, upholding brand standards, and assisting with local marketing efforts.

Buying Intent Signals for BIGGBY COFFEE

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of BIGGBY COFFEE

As of April 2025, BIGGBY COFFEE' leadership includes:

Michael J. McFall - Co-Founder & Co-CEO
Robert (Bob) Fish - Co-Founder & Co-CEO
Jaime Balazy - Chief Operating Officer
Tony DiPietro - Chief Marketing Officer
Dr. Adam G. Noyes - Chief Development Officer
Brandon Galloup - Chief Technology Officer
Kortney Kocur - Chief Franchise Officer
Michelle D. (White) Benjamin - Chief People Officer

Investors of BIGGBY COFFEE

BIGGBY COFFEE has been backed by several prominent investors over the years, including:

Founder-Owned (Privately Held)
Global Orange Development (Affiliate)
Undisclosed Investment Partner (as of 2023)

Executive New Hires/Exits in the Last 12 Months

Hire3
Exits0

Over the past year, Biggby Coffee has focused on strengthening its leadership by promoting key internal talent to executive positions to support continued growth and franchise operations. Notable changes include new appointments to Chief Development Officer, Chief Technology Officer, and Chief Franchise Officer through internal promotions.

New Appointments:

Dr. Adam G. Noyes, Dr. Adam G. Noyes promoted to Chief Development Officer from a previous leadership role within Biggby Coffee.
Brandon Galloup, Brandon Galloup promoted to Chief Technology Officer from a previous technology leadership role within Biggby Coffee.
Kortney Kocur, Kortney Kocur promoted to Chief Franchise Officer from a previous franchise operations role within Biggby Coffee.

Technology (Tech Stack) used by BIGGBY COFFEE

Discover the tools BIGGBY COFFEE uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

BIGGBY COFFEE Email Formats and Examples

Biggby Coffee corporate email addresses generally follow standard professional patterns, typically combining an employee's name with the @biggby.com domain. For customer service or specific inquiries, it's best to use the contact forms or dedicated email addresses provided on their official website.

[firstinitial][lastname]@biggby.com

Format

mmcfall@biggby.com (example based on Co-CEO Michael McFall)

Example

75%

Success rate

News and media

QSR MagazineApril 29, 2024

Biggby Coffee to Open First Massachusetts Location

Biggby Coffee announced its expansion into Massachusetts, with the first store planned for an unspecified town. This move marks the brand's entry into a new state, continuing its growth across the U.S. and demonstrating its ongoing expansion strategy....more

PR NewswireNovember 1, 2023

BIGGBY COFFEE Announces Master Franchise Agreement for Republic of Indonesia

BIGGBY COFFEE has signed a master franchise agreement to bring the popular coffee chain to Indonesia. This partnership with a local franchisee aims to open multiple locations, marking a significant step in Biggby Coffee's international expansion strategy and its first major foray into the Asian market....more

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