BigBasket
BigBasket's Overview
BigBasket is India's pioneering and largest online grocery delivery service, offering a vast selection of over 50,000 products across various categories including fresh fruits and vegetables, groceries, home and household essentials, pet care needs, organic products, beauty and hygiene, meats, and more. Acquired by Tata Digital, a subsidiary of Tata Sons, BigBasket aims to provide customers with a convenient, efficient, and reliable shopping experience, delivering quality products directly to their doorstep. They operate in numerous cities across India, leveraging a strong supply chain and technology infrastructure, including their quick commerce arm bbnow, to ensure timely deliveries and customer satisfaction.
Where is BigBasket's Headquarters?
HQ Function
The headquarters serves as the central command for strategic decision-making, technology innovation and development, national marketing campaigns, supply chain management, financial operations, human resources, and overall business administration for BigBasket's pan-India operations.
Notable Features:
Located in a prominent business park, the headquarters likely features modern office infrastructure, collaborative workspaces, and advanced technology to support its large-scale e-commerce and logistics network. It may house significant data centers and R&D facilities.
Work Culture:
The work culture at BigBasket's HQ is characterized by its fast-paced, dynamic, and customer-centric environment, typical of a leading tech-driven e-commerce company. There's a strong emphasis on innovation, agility, data-driven decisions, and, following the Tata acquisition, an increasing influence of Tata's corporate values and ethics.
HQ Significance:
Bengaluru HQ is pivotal to BigBasket's success, steering its nationwide strategy and operations. Its location in India's 'Silicon Valley' provides access to a rich talent pool in technology, analytics, and management, crucial for maintaining its competitive edge.
Values Reflected in HQ: The headquarters likely reflects BigBasket's core values such as customer obsession, innovation, operational excellence, integrity, and a commitment to quality and convenience, fostering an environment conducive to achieving these.
Location:
BigBasket's core operations, including online retail, delivery services, and physical infrastructure like fulfillment centers and dark stores, are exclusively concentrated within India. While it does not operate retail services internationally, its business model, technological innovations in e-grocery and quick commerce, and supply chain management practices are studied globally. As a part of Tata Digital and the broader Tata Group, BigBasket benefits from global expertise and standards, but its customer-facing services remain dedicated to the Indian market. It may engage in global sourcing for certain products to offer a wider selection to its Indian customers.
Street Address:
Innovative Retail Concepts Private Limited, Ground Floor, Fairway Business Park, Survey Nos.10/1, 11/2 & 12/2A of Challaghatta Village, Varthur Hobli
City:
Bengaluru
State/Province:
Karnataka
Country:
India
BigBasket's Global Presence
Mumbai, Maharashtra, India
Address: Multiple fulfillment centers, dark stores (for bbnow), and regional operational offices strategically located across the Mumbai Metropolitan Region (MMR). Addresses are primarily for logistics and hyperlocal operations.
To cater to the high-density, high-demand online grocery market in Mumbai and its suburbs, ensuring rapid delivery, maintaining product freshness, and managing complex urban logistics to provide a seamless customer experience.
Gurugram, Haryana, India (NCR)
Address: Numerous distribution centers, dark stores, and operational facilities spread across Gurugram and the wider National Capital Region (NCR). These locations are primarily for operational and supply chain functions.
To ensure efficient and reliable grocery delivery services across Delhi, Gurugram, Noida, and other parts of the NCR, utilizing technology for route optimization and rapid fulfillment to meet the demands of a large and diverse customer base.
Chennai, Tamil Nadu, India
Address: A network of warehouses, fulfillment centers, and bbnow dark stores located to serve Chennai and surrounding areas efficiently. Specific addresses are tied to logistical operations.
To serve the significant online grocery market in Chennai, focusing on timely delivery of a wide range of products, including regional specialties, and expanding quick commerce accessibility in the region.
Buying Intent Signals for BigBasket
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of BigBasket
As of April 2025, BigBasket' leadership includes:
Investors of BigBasket
BigBasket has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
BigBasket's top co-founding leadership team has maintained remarkable stability, especially following its acquisition by Tata Digital. Publicly announced C-suite executive changes have been minimal in the past 12 months. Any significant shifts are often internal promotions or strategic appointments at senior management levels, supporting the company's growth and integration within the Tata ecosystem, which may not always be highlighted in widespread public announcements.
Technology (Tech Stack) used by BigBasket
Discover the tools BigBasket uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
BigBasket Email Formats and Examples
BigBasket, like many large corporations, utilizes standardized email address formats for its employees to ensure professionalism and streamline communication. The most common patterns usually involve combinations of the employee's first name and last name. Knowing these patterns can be helpful for professional outreach.
A commonly observed email format is [first].[last]@bigbasket.com. For example, if an employee's name is Priya Sharma, the email could be priya.sharma@bigbasket.com.
Format
hari.menon@bigbasket.com (This is an illustrative example based on the common format for the CEO and is not a verified live email address for unsolicited communication)
Example
70%
Success rate
News and media
Business Standard • June 6, 2024
BigBasket's quick commerce arm BB Now to expand to 200 stores by year-end
BigBasket's quick commerce service, BB Now, is set to significantly expand its footprint by increasing its network of dark stores from the current 100 to 200 by the end of 2024. This strategic expansion aims to enhance its 10-30 minute delivery capabilities across more Indian cities, strengthening its position in the rapidly growing quick commerce segment....more
Entrackr • November 20, 2023
BigBasket’s FY23 revenue crosses Rs 10,000 Cr mark, losses up 89%
Innovative Retail Concepts Private Limited, the entity operating BigBasket, reported a substantial increase in revenue, surpassing Rs 10,000 crore in the fiscal year 2023. However, the company's losses also widened by 89% to Rs 1,535 crore during the same period, reflecting continued heavy investments in market expansion, technology, and its quick commerce vertical, BB Now....more
Reuters (via Business Standard) • September 26, 2023
Tata Digital's BigBasket planning IPO in 2025: Report
BigBasket, a key entity under Tata Digital, is reportedly exploring plans for an Initial Public Offering (IPO) by 2025. This strategic move would aim to raise capital for further growth and market consolidation, while also potentially providing an exit route for early investors, marking a significant step in the online grocer's journey....more
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