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Big Apple Buddy's Overview

Total employees3
HeadquartersNew York
Founded2014

Big Apple Buddy is a New York-based shopping concierge service founded in 2014. It assists international customers in purchasing products from U.S. online and physical stores that do not offer international shipping or do not accept non-U.S. credit cards. The company acts as a personal shopper, buying items on behalf of clients and then shipping them to over 100 countries worldwide. They handle the entire process, from procurement to international logistics, making U.S.-exclusive products accessible globally. Their service is popular for electronics, fashion items, and limited-edition goods.

Where is Big Apple Buddy's Headquarters?

HQ Function

Serves as the main operational hub, managing customer orders, procurement from US retailers, international shipping logistics, customer support, and business development.

Notable Features:

As a service-oriented company with a strong online presence, their physical 'headquarters' is likely a registered business address and operational office rather than a large corporate campus. The key 'facility' is their access to New York's retail and shipping infrastructure.

Work Culture:

Likely a fast-paced, customer-centric, and agile environment focused on problem-solving and efficient logistics. Given its global clientele, it probably fosters strong communication and international awareness.

HQ Significance:

Being located in New York City, a global commerce and fashion hub, allows Big Apple Buddy to efficiently access a wide array of products and shipping partners, which is crucial for their international personal shopping service.

Values Reflected in HQ: Accessibility (making US products available globally), Customer Focus (providing personalized shopping assistance), Efficiency (streamlining international purchasing and shipping).

Location:

While physically headquartered in New York, USA, Big Apple Buddy's operational presence is global. They serve customers in over 100 countries, including Australia, Canada, the UK, Singapore, Germany, France, the UAE, and many others across Europe, Asia, the Middle East, and Oceania. Their function is to bridge the gap between US retailers and international consumers by handling purchasing, consolidation, and international shipping globally.

Street Address:

228 Park Ave S, #71480

City:

New York

State/Province:

NY

Country:

USA

Big Apple Buddy's Global Presence

Buying Intent Signals for Big Apple Buddy

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Big Apple Buddy

As of April 2025, Big Apple Buddy' leadership includes:

Phillis Chan - Co-Founder
Ben Chaung - Co-Founder

Investors of Big Apple Buddy

Big Apple Buddy has been backed by several prominent investors over the years, including:

Primarily bootstrapped/privately funded. Specific external institutional investors are not publicly disclosed.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

No public announcements regarding executive new hires or exits have been made by Big Apple Buddy in the last 12 months. The company is led by its co-founders.

Technology (Tech Stack) used by Big Apple Buddy

Discover the tools Big Apple Buddy uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Big Apple Buddy Email Formats and Examples

Big Apple Buddy likely uses common email formats for their business operations and customer communication. For direct team member contact, formats such as [first]@bigapplebuddy.com or [first].[last]@bigapplebuddy.com are plausible.

[first]@bigapplebuddy.com

Format

help@bigapplebuddy.com

Example

90%

Success rate

News and media

The AustralianDecember 28, 2020

Big Apple Buddy cashes in on Aussies buying from US stores

The Australian reported on the increased use of services like Big Apple Buddy by Australians to purchase items from U.S. retailers, particularly for tech gadgets and fashion not easily available locally or at competitive prices....more

ForbesOctober 26, 2017

This Entrepreneur Helps International Shoppers Buy From The U.S.

Forbes featured Big Apple Buddy and co-founder Phillis Chan, highlighting how the service was started to solve the problem of U.S. stores not shipping internationally, enabling global consumers to access American products....more

news.com.auNovember 21, 2021

Big Apple Buddy mentioned as a way to source PS5s in Australia

News.com.au mentioned Big Apple Buddy as one of the services Australians were turning to in order to acquire the PlayStation 5 console from the US amidst severe local stock shortages....more

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