Big Apple Buddy is a New York-based shopping concierge service founded in 2014. It assists international customers in purchasing products from U.S. online and physical stores that do not offer international shipping or do not accept non-U.S. credit cards. The company acts as a personal shopper, buying items on behalf of clients and then shipping them to over 100 countries worldwide. They handle the entire process, from procurement to international logistics, making U.S.-exclusive products accessible globally. Their service is popular for electronics, fashion items, and limited-edition goods.
Serves as the main operational hub, managing customer orders, procurement from US retailers, international shipping logistics, customer support, and business development.
As a service-oriented company with a strong online presence, their physical 'headquarters' is likely a registered business address and operational office rather than a large corporate campus. The key 'facility' is their access to New York's retail and shipping infrastructure.
Likely a fast-paced, customer-centric, and agile environment focused on problem-solving and efficient logistics. Given its global clientele, it probably fosters strong communication and international awareness.
Being located in New York City, a global commerce and fashion hub, allows Big Apple Buddy to efficiently access a wide array of products and shipping partners, which is crucial for their international personal shopping service.
While physically headquartered in New York, USA, Big Apple Buddy's operational presence is global. They serve customers in over 100 countries, including Australia, Canada, the UK, Singapore, Germany, France, the UAE, and many others across Europe, Asia, the Middle East, and Oceania. Their function is to bridge the gap between US retailers and international consumers by handling purchasing, consolidation, and international shipping globally.
228 Park Ave S, #71480
New York
NY
USA
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As of April 2025, Big Apple Buddy' leadership includes:
Big Apple Buddy has been backed by several prominent investors over the years, including:
No public announcements regarding executive new hires or exits have been made by Big Apple Buddy in the last 12 months. The company is led by its co-founders.
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Big Apple Buddy likely uses common email formats for their business operations and customer communication. For direct team member contact, formats such as [first]@bigapplebuddy.com or [first].[last]@bigapplebuddy.com are plausible.
[first]@bigapplebuddy.com
Format
help@bigapplebuddy.com
Example
90%
Success rate
The Australian • December 28, 2020
The Australian reported on the increased use of services like Big Apple Buddy by Australians to purchase items from U.S. retailers, particularly for tech gadgets and fashion not easily available locally or at competitive prices....more
Forbes • October 26, 2017
Forbes featured Big Apple Buddy and co-founder Phillis Chan, highlighting how the service was started to solve the problem of U.S. stores not shipping internationally, enabling global consumers to access American products....more
news.com.au • November 21, 2021
News.com.au mentioned Big Apple Buddy as one of the services Australians were turning to in order to acquire the PlayStation 5 console from the US amidst severe local stock shortages....more
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