BH Telecom d.d. Sarajevo is the incumbent and leading telecommunications operator in Bosnia and Herzegovina. It offers a wide range of services including fixed and mobile telephony, broadband internet, IPTV (Moja TV), and ICT solutions for residential and business customers. The company plays a pivotal role in the digitalization of Bosnia and Herzegovina, continuously investing in new technologies and infrastructure, including the development of 5G networks.
Serves as the primary administrative and strategic center for the company, housing key departments like executive management, finance, technology development, marketing, and human resources. It coordinates national operations and long-term planning.
A prominent and modern office building in a key business district of Sarajevo, equipped with advanced telecommunications infrastructure. It often serves as a landmark for the company.
The work culture at BH Telecom headquarters is generally professional, technology-focused, and collaborative, driven by the demands of the fast-evolving telecommunications industry. There's an emphasis on innovation, customer service, and maintaining national communication infrastructure.
The headquarters is significant as it represents the nerve center of the country's largest telecom operator, influencing national communication policies, technological adoption, and economic development through digital services.
BH Telecom's primary operations and infrastructure are concentrated within Bosnia and Herzegovina. While it doesn't have physical offices globally in the traditional sense, its global presence is maintained through international roaming agreements with numerous telecom operators worldwide, partnerships for international wholesale voice and data services, and by providing connectivity solutions for international businesses operating in Bosnia and Herzegovina. They also engage with global technology partners for network development and service innovation.
Franca Lehara 7
Sarajevo
Sarajevo Canton
Bosnia and Herzegovina
Address: Aleja Alije Izetbegovića 29, 75000 Tuzla
To provide comprehensive telecommunication services and support to customers in northeastern Bosnia and Herzegovina, ensuring network quality and accessibility, and driving regional business development.
Address: Masarykova 46, 72000 Zenica
To serve as the main operational hub for BH Telecom in central Bosnia, ensuring reliable service provision, network expansion, and customer satisfaction in a significant industrial and residential area.
Address: Maršala Tita bb, 88000 Mostar
To cater to the specific telecommunication needs of the Herzegovina region, supporting tourism, local businesses, and residential customers with robust connectivity and advanced telecom solutions.
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As of April 2025, BH Telecom' leadership includes:
BH Telecom has been backed by several prominent investors over the years, including:
As of early 2024, the top executive team led by General Manager Sedin Kahriman appears relatively stable. Elvedin Kanafija serves as Acting Executive Director for Investments, which may indicate a recent transition or an ongoing search for a permanent appointee in that role. Significant widespread news of other major C-suite changes in the immediate past 12 months is not prominent.
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BH Telecom primarily utilizes the first_name.last_name@bhtelecom.ba email format for its employees. This is a common convention in many corporations for professional communication.
ime.prezime@bhtelecom.ba (first_name.last_name@bhtelecom.ba)
Format
john.doe@bhtelecom.ba
Example
90%
Success rate
Indikator.ba • March 01, 2024
BH Telecom reported a net profit of 63.2 million KM for the fiscal year 2023, indicating a successful business year. This financial result was published on the Sarajevo Stock Exchange....more
Klix.ba • February 28, 2024
BH Telecom and Huawei have signed a Memorandum of Understanding during MWC Barcelona 2024 to collaborate on digital transformation, focusing on cloud solutions, AI, and the development of an intelligent society in Bosnia and Herzegovina....more
BH Telecom Official Website • December 21, 2023
BH Telecom announced an enhanced online bill payment system, allowing customers to easily pay their bills through the company's website, improving convenience and accessibility for users....more
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