BetterHelp
BetterHelp's Overview
BetterHelp is the largest online therapy platform worldwide, founded with the mission to make professional counseling accessible, affordable, and convenient. It connects individuals facing life's challenges with licensed, accredited, and experienced therapists via a secure and private online environment. Users can communicate with their therapists through messaging, live chat, phone calls, and video conferencing. BetterHelp aims to remove traditional barriers to mental health services, offering a path to well-being for people globally.
Where is BetterHelp's Headquarters?
HQ Function
Serves as the primary operational and administrative hub for the BetterHelp platform, including technology development, therapist network management, marketing, and customer support leadership.
Notable Features:
Modern office facilities within a Silicon Valley tech park, designed to support a technology-driven company. Likely includes collaborative workspaces and amenities typical of tech companies.
Work Culture:
A mission-driven and innovative environment focused on leveraging technology to expand access to mental healthcare. The culture likely reflects a blend of tech-company pace with a strong emphasis on empathy and user well-being, characteristic of the mental health sector.
HQ Significance:
Central to the development, management, and global scaling of the world's largest online therapy platform, significantly impacting how mental health services are accessed.
Values Reflected in HQ: Accessibility, innovation in mental healthcare, user privacy, and connecting individuals with professional support are reflected in its operations and focus.
Location:
BetterHelp provides its online therapy services to individuals globally, connecting them with licensed therapists from various countries. The platform supports multiple languages and aims to offer accessible mental health care regardless of geographical location, facilitated entirely through its web and mobile applications. While headquartered in the US, its user base and therapist network are international.
Street Address:
990 Villa St
City:
Mountain View
State/Province:
CA
Country:
USA
BetterHelp's Global Presence
Buying Intent Signals for BetterHelp
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of BetterHelp
As of April 2025, BetterHelp' leadership includes:
Investors of BetterHelp
BetterHelp has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
No specific major executive hires or exits publicly announced for distinct BetterHelp leadership roles within the last 12 months. Key leadership is integrated with Teladoc Health, and significant changes at that level would be part of Teladoc Health's broader announcements.
Technology (Tech Stack) used by BetterHelp
Discover the tools BetterHelp uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
BetterHelp Email Formats and Examples
BetterHelp, as part of Teladoc Health, likely uses standardized corporate email formats. While the exact common format for BetterHelp specific employees isn't publicly detailed, common professional structures are typically [first].[last]@betterhelp.com or [first_initial][last]@betterhelp.com. Communications are generally managed through their platform for therapy services or official support channels.
[first].[last]@betterhelp.com or [first_initial][last]@betterhelp.com
Format
jane.doe@betterhelp.com or jdoe@betterhelp.com
Example
70%
Success rate
News and media
PR Newswire • May 22, 2024
BetterHelp Study: Nearly Half of Americans See Improved Mental Health Access
A study commissioned by BetterHelp.com indicates that 48% of Americans feel access to mental health services has improved in the past five years, with telehealth options like BetterHelp often cited as a contributing factor to this perception....more
Fierce Healthcare • April 25, 2024
Teladoc Health Q1 2024 Earnings Report Shows BetterHelp Revenue Growth
Teladoc Health's Q1 2024 financial results indicated continued revenue growth for its mental health segment, primarily driven by BetterHelp. The company reported a narrowed net loss overall, with BetterHelp contributing significantly to its direct-to-consumer (BetterHelp) and business-to-business (Teladoc Mental Health) revenue streams....more
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