bet365 Group Ltd is a British online gambling company based in the United Kingdom. It was founded in 2000 by Denise Coates, who remains the majority shareholder and joint chief executive alongside her brother, John Coates. bet365 is one of the world's leading online gambling groups, providing sports betting, casino, poker, games, and bingo, as well as live video streams of sporting events. The company serves over 90 million customers globally and employs over 7,000 people. Renowned for its cutting-edge technology, user-friendly platform, and extensive in-play betting options, bet365 has established a formidable brand presence in numerous international markets.
The headquarters serves as the central nerve center for global operations, encompassing key departments such as technology and software development, product innovation, executive management, finance, marketing strategy, and international customer service oversight.
A modern, purpose-built campus featuring state-of-the-art facilities designed to support a large, technologically advanced workforce. It's a significant landmark in the Festival Park area of Stoke-on-Trent.
Characterized by a fast-paced, innovative, and technology-driven environment. There's a strong emphasis on teamwork, continuous improvement, and employee development, reflecting its position as a leader in the competitive online gambling industry.
The Stoke-on-Trent headquarters is pivotal to bet365's global identity and operational success. It underscores the company's commitment to its roots, serves as a major employer in the region, and drives the technological and strategic initiatives that define the brand.
bet365 supports its global operations through a network of international offices and remote teams. Key functions managed globally include multilingual customer support available 24/7, advanced technology development and platform maintenance, localized marketing and affiliate programs, robust payment processing systems for various currencies, and stringent regulatory compliance across diverse jurisdictions. This distributed model allows bet365 to cater effectively to its over 90 million customers worldwide.
Hillside, Festival Way
Stoke-on-Trent
Staffordshire
United Kingdom
Address: Spring Gardens, Manchester (general area for tech hubs)
Enhances technological capabilities and provides additional operational capacity within the UK, complementing the Stoke-on-Trent headquarters.
Address: World Trade Center Gibraltar (or similar business district)
Manages significant parts of bet365's international business, benefiting from Gibraltar's status as a major online gaming jurisdiction.
Address: Tech precinct or business center in Darwin
Serves as the main operational base for the Australian market, ensuring tailored services and adherence to regional gaming laws.
Address: Office park in Marlton or surrounding area (e.g., near Cherry Hill)
Spearheads expansion into the regulated US states, adapting products and services to meet American consumer preferences and legal frameworks.
Address: Business district in Sofia
Provides access to a skilled tech workforce in Eastern Europe, supporting global operations and development efforts.
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As of April 2025, bet365' leadership includes:
bet365 has been backed by several prominent investors over the years, including:
bet365, as a private company, does not frequently publicize executive movements. No major high-level executive hires or exits have been widely reported in the last 12 months. The company's leadership team, particularly the Coates family, has demonstrated long-term stability.
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bet365 typically uses standard corporate email formats for its employees. A common pattern is [first].[last]@bet365.com. Variations might exist depending on department or region.
[first].[last]@bet365.com
Format
john.doe@bet365.com
Example
80%
Success rate
Gambling News • May 23, 2024
bet365 has officially launched its online sportsbook in Louisiana, marking its expansion into another US state. The launch includes a promotional offer for new customers....more
SBC News • May 9, 2024
Bet365 has extended its partnership with Sports Information Services (SIS) to continue providing comprehensive greyhound racing content to its customers, underscoring its commitment to diverse betting markets....more
The Guardian • December 8, 2023
Denise Coates, the founder and joint chief executive of Bet365, received a salary and dividend package totaling nearly £271 million for the year ending March 2023, even as the company reported a pre-tax loss due to significant investment in global expansion....more
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