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Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®. With 19 distinct brands and approximately 4,300 hotels in over 100 countries and territories worldwide, Best Western provides a diverse range of accommodation options catering to both leisure and business travelers. Known for its commitment to quality, service, and value, the company operates on a unique member-owned model, meaning individual hotels are independently owned and operated while adhering to Best Western's global brand standards.
The headquarters serves as the central command for global operations, brand management, marketing strategies, technology development, and provides comprehensive support services to its member hotels worldwide.
The Phoenix headquarters is a modern corporate office facility designed to support a large workforce and foster collaboration. While not famed for specific architectural marvels, it's equipped with contemporary amenities for its employees.
The work culture at Best Western's headquarters is often described as member-focused, collaborative, and supportive, reflecting its hospitality roots. There's an emphasis on teamwork and delivering value to both guests and hotel owners.
This location is pivotal as it houses the core leadership and operational teams that drive the global strategy, maintain brand consistency, and innovate for the entire network of Best Western branded properties.
Best Western Hotels & Resorts, as part of BWH Hotel Group, supports a vast global network of approximately 4,300 hotels in over 100 countries and territories. Globally, the company provides functions such as international reservations systems, global marketing campaigns, quality assurance programs, training, and operational support to its independently owned and operated member hotels, ensuring a consistent brand experience for travelers worldwide.
20400 N. 29th Avenue
Phoenix
Arizona
USA
Address: BWH Hotel Group, 71 Sir John Rogerson’s Quay, Dublin 2, Ireland
The Dublin office strategically positions Best Western to effectively manage and grow its portfolio in the diverse EMEA market, adapting global strategies to local needs and capitalizing on regional travel and hospitality trends.
Address: BWH Hotel Group Regional Head Office – Asia, Unit 5A-2, 5/F, Gaysorn Tower, 127 Gaysorn Road, Lumpini, Pathumwan, Bangkok 10330, Thailand
The Bangkok office enables Best Western to cater to the rapidly growing and dynamic Asian hospitality market, providing localized support and driving expansion efforts tailored to the unique characteristics of various Asian countries.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Best Western Hotels & Resorts' leadership includes:
Best Western Hotels & Resorts has been backed by several prominent investors over the years, including:
In the past year, BWH Hotel Group (parent of Best Western) has seen strategic leadership appointments, notably strengthening its Human Resources division with a key promotion, reflecting an ongoing commitment to talent development and organizational excellence.
Discover the tools Best Western Hotels & Resorts uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Best Western Hotels & Resorts (BWH Hotel Group) commonly uses standard corporate email formats. The most prevalent patterns are firstname.lastname@bwhhotelgroup.com or firstname.lastname@bestwestern.com. Variations might exist depending on the department or region.
firstname.lastname@bwhhotelgroup.com (or @bestwestern.com)
Format
jane.doe@bwhhotelgroup.com
Example
75%
Success rate
Hospitality Net • May 16, 2024
Best Western Hotels & Resorts announced the opening of the Best Western Plus South Padre Island, a newly renovated property offering 80 rooms and modern amenities for travelers visiting the popular Texas coastal destination....more
Hospitality Net • April 10, 2024
BWH Hotels (parent company of Best Western) announced the addition of 15 new hotels to its global portfolio across North America, Europe, and Asia in the first quarter of 2024, highlighting continued growth across its diverse brands....more
Best Western Press Release • February 27, 2024
BWH Hotel Group announced a successful 2023, achieving $1.1 billion in revenue for its loyalty program and $2.1 billion in total revenue, alongside significant growth in its loyalty program membership....more
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