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Best Friends Pets's Overview

Total employees199
HeadquartersNorwalk
Founded2007

best-friends-pets (commonly known as Best Friends Pet Care) is a leading provider of comprehensive pet care services in the United States. Established in 1992 with a profound love for animals, the company offers a wide array of services including overnight boarding for dogs and cats, engaging doggy day camp programs, professional grooming, and veterinary care at select locations. Their core mission is to provide a safe, fun, and nurturing environment for pets, ensuring peace of mind for their owners. With numerous state-of-the-art facilities across the country, best-friends-pets strives to be a dependable partner in every pet's health, happiness, and overall well-being.

Where is Best Friends Pets's Headquarters?

HQ Function

The Norwalk headquarters serves as the central command for all administrative, operational, marketing, human resources, and strategic planning functions for Best Friends Pet Care's network of facilities.

Notable Features:

The headquarters is likely a modern corporate office space designed for efficiency and collaboration. While not a public-facing facility, it may incorporate pet-friendly policies reflecting the company's core business.

Work Culture:

The work culture at best-friends-pets's headquarters is anticipated to be professional, collaborative, and driven by a shared passion for animal welfare and customer satisfaction. Employees likely share a commitment to high standards in pet care services.

HQ Significance:

This central office is crucial for standardizing operations, managing brand consistency, driving growth initiatives, and supporting the numerous pet care centers nationwide.

Values Reflected in HQ: The headquarters' operations aim to reflect the company's core values of compassion for animals, quality service, safety, reliability, and trust in its relationship with pet owners.

Location:

best-friends-pets (Best Friends Pet Care) primarily operates within the United States, with a network of over 30 pet care centers across various states. It does not currently have physical international branches. However, its services, particularly at tourist destinations like Walt Disney World®, cater to an international clientele visiting the US. The company's online presence and brand reputation may reach a global audience of pet owners.

Street Address:

535 Connecticut Avenue, Suite 305

City:

Norwalk

State/Province:

CT

Country:

USA

Best Friends Pets's Global Presence

Lake Buena Vista, Florida, USA

Address: 2510 Bonnet Creek Parkway, Lake Buena Vista, FL 32830

To cater to the significant number of Walt Disney World® visitors needing trusted pet care solutions during their vacation, and to serve the broader Orlando pet-owning community with premium services.

Chicago, Illinois, USA

Address: 1628 N Elston Ave, Chicago, IL 60642

To provide comprehensive and accessible pet care services to pet owners in the Chicago metropolitan area, supporting the lifestyles of busy urban pet parents.

Tyngsboro, Massachusetts, USA

Address: 2 Technology Drive, Tyngsboro, MA 01879

To offer reliable and high-quality pet care options to families and individuals in the suburban communities north of Boston, meeting local demand for trusted pet services.

Buying Intent Signals for Best Friends Pets

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Best Friends Pets

As of April 2025, Best Friends Pets' leadership includes:

Jared Pinsker - Chief Executive Officer, Best Friends Pet Care & Executive Vice President, BrightPet Nutrition Group
Debra Stemerman - Chief Financial Officer
Andrea Hilden - Chief Marketing Officer

Investors of Best Friends Pets

Best Friends Pets has been backed by several prominent investors over the years, including:

A&M Capital Partners (AMCP) (via its portfolio company BrightPet Nutrition Group)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

The primary executive-level development for best-friends-pets (Best Friends Pet Care) in the last 12 months has been its acquisition by BrightPet Nutrition Group in January 2024. This led to strategic alignment with the parent company, including CEO Jared Pinsker taking on an additional role as EVP at BrightPet. No other major public announcements regarding new hires or exits specifically at the Best Friends Pet Care executive team level have been noted.

New Appointments:

Jared Pinsker, Jared Pinsker expanded his responsibilities to include an Executive Vice President role at parent company BrightPet Nutrition Group, following the acquisition of Best Friends Pet Care.

Technology (Tech Stack) used by Best Friends Pets

Discover the tools Best Friends Pets uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Best Friends Pets Email Formats and Examples

best-friends-pets (Best Friends Pet Care) likely uses standardized professional email formats for its corporate communications. Common formats in such organizations include a combination of the employee's first and last name, or first initial and last name, followed by the company domain '@bfpets.com'.

[first_initial][last]@bfpets.com (e.g., jdoe@bfpets.com) or [first].[last]@bfpets.com (e.g., jane.doe@bfpets.com)

Format

jpinsker@bfpets.com

Example

80%

Success rate

News and media

Pet Product NewsJanuary 9, 2024

BrightPet Nutrition Group Acquires Best Friends Pet Care

BrightPet Nutrition Group, an A&M Capital Partners portfolio company, announced its acquisition of Best Friends Pet Care. This strategic move expands BrightPet's presence in the pet care market, adding Best Friends' 31 full-service pet care centers to its portfolio....more

Company Website (Illustrative)March 25, 2024

best-friends-pets Highlights Importance of Seasonal Pet Wellness

With the arrival of spring, best-friends-pets (Best Friends Pet Care) is encouraging pet owners to prioritize seasonal wellness for their companions. The company is promoting awareness about parasite prevention, grooming needs for warmer weather, and the benefits of regular activity, offering tips and resources through its centers and online platforms....more

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