Belong is an Australian telecommunications company offering straightforward and affordable NBN internet and mobile plans. Launched in 2013 as a division of Telstra, Belong aims to provide simple, data-driven products with a focus on digital self-service and customer value. It operates on Telstra's extensive mobile and fixed network infrastructure, ensuring broad coverage and reliability for its customers across Australia. Belong is known for its no lock-in contracts and transparent pricing, catering to a customer base seeking flexibility and simplicity in their telco services.
Serves as the primary administrative, strategic planning, product development, and operational hub for Belong's internet and mobile services.
Co-located within Telstra's modern corporate headquarters, benefiting from state-of-the-art infrastructure, collaborative workspaces, and advanced technological resources.
Belong fosters an agile, innovative, and customer-centric work culture. It operates with a startup-like mentality focused on simplicity and value, leveraging the resources and stability of its parent company, Telstra.
The headquarters is the nerve center for Belong's operations, driving its mission to deliver simple and affordable telecommunications solutions to the Australian market.
Belong's services are exclusively focused on the Australian market, providing NBN and mobile plans nationwide. It operates using Telstra's extensive national network. While it relies on global internet backbone infrastructure and technology partnerships, its direct operational footprint and customer base are within Australia.
242 Exhibition St (Telstra HQ, where Belong is co-located)
Melbourne
VIC
Australia
Address: 400 George St, Sydney NSW 2000 (Leveraging Telstra's Office)
To ensure consistent service delivery, customer support, and network reliability for Belong customers in NSW and surrounding areas by leveraging the parent company's established presence and resources.
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As of April 2025, Belong' leadership includes:
Belong has been backed by several prominent investors over the years, including:
In July 2023, Aaliah Eggins-Bryson was appointed Head of Belong, succeeding Jana Kotatko who transitioned from the role. This marks a key leadership update for the Belong brand within Telstra.
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Belong, as part of Telstra, likely follows common corporate email patterns. While specific structures can vary, a common format for employees associated with the Belong brand might be [first].[last]@belong.com.au or a variation using initials.
[first].[last]@belong.com.au
Format
jane.doe@belong.com.au
Example
80%
Success rate
Canstar Blue • February 7, 2024
Belong has been awarded Canstar Blue’s Most Satisfied Customers – NBN Providers award for the fifth consecutive year, based on customer ratings for factors like value for money, customer service, and network performance....more
WhistleOut • January 29, 2024
Belong has reduced the monthly price of its NBN 250 plan, making its fastest home internet option more affordable for customers seeking high-speed connections....more
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