The Belastingdienst is the Tax and Customs Administration of the Netherlands, operating under the responsibility of the Ministry of Finance. It is tasked with levying and collecting taxes (including income, corporate, VAT, and others), paying out benefits (like healthcare and rent allowances, known as 'toeslagen'), and overseeing the import and export of goods (customs). Its mission is to ensure compliance with tax and customs laws, contributing to the funding of public services and the economic stability of the Netherlands. The Belastingdienst serves millions of individuals and hundreds of thousands of businesses.
Serves as the central hub for strategic management, policy development, legislative support, and oversight of the national tax and customs operations. Key decisions regarding tax administration and enforcement emanate from here.
The headquarters are situated within or in close proximity to the Ministry of Finance buildings, often in modern, secure government office complexes. The location in The Hague's government quarter signifies its national importance.
Characterized by a professional, public service-oriented environment with a strong emphasis on accuracy, integrity, legal compliance, and serving the public interest. The culture promotes collaboration between policy and operational departments.
The Hague headquarters is crucial as it forms the command center for the Dutch fiscal system, influencing national economic policy, international tax cooperation, and the financial well-being of the country and its citizens.
As the Netherlands' Tax and Customs Administration, the Belastingdienst's primary focus is national. However, it actively engages on an international level through several key functions: administering international tax treaties to prevent double taxation and fiscal evasion, customs cooperation with global partners to manage trade and security, exchanging tax information with other countries under agreements like CRS and FATCA, and participating in international organizations such as the OECD, EU, and World Customs Organization to shape and implement international fiscal standards. It also provides services to Dutch nationals residing or working abroad and to foreign individuals and businesses with tax obligations in the Netherlands.
Korte Voorhout 7
The Hague
South Holland
Netherlands
Address: Willem Dudokhof 1, 3545 RA Utrecht (also other major offices like Croeselaan 10, 3521 CA Utrecht)
Serves as a major operational hub for the central Netherlands, handling a high volume of tax affairs and providing accessible services to a large population and business community. Also houses some national functions.
Address: Walterboscomplex, Laan van Westenenk 550, 7334 DT Apeldoorn
Functions as a national technological backbone for the Belastingdienst, supporting all digital processes, data management, and IT services essential for the agency's operations nationwide.
Address: Professor Cobbenhagenstraat 1, 6411 CA Heerlen (Belastingdienst/Kantoor Buitenland & Toeslagen)
Serves as the national competence center for international tax issues, including for non-resident taxpayers and cross-border activities, and manages the administration and payment of various social benefits for the entire country.
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As of April 2025, Belastingdienst' leadership includes:
Belastingdienst has been backed by several prominent investors over the years, including:
The Belastingdienst has made key appointments at the Director-General level in the past 12-18 months, strengthening its executive capacity in crucial areas such as central administrative processes and information management. These appointments reflect ongoing efforts to enhance operational efficiency and technological capabilities.
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Email addresses at the Belastingdienst, similar to other Dutch government agencies, generally follow standardized patterns. The most common formats involve a combination of initials and last names. Official communication should primarily be directed through designated contact channels on their website.
Typical formats include [initial].[lastname]@belastingdienst.nl or [firstname].[lastname]@belastingdienst.nl. For example, an employee named Jan Smit might have an email like 'j.smit@belastingdienst.nl'.
Format
dg.smink@belastingdienst.nl (Note: This is an illustrative example based on common patterns for a Director-General; actual email addresses should be confirmed via official channels).
Example
70%
Success rate
NOS.nl • May 23, 2024
The Dutch Tax and Customs Administration (Belastingdienst) is reported to be facing significant delays in processing taxpayer objections, with tens of thousands of cases overdue. This issue impacts citizens and businesses awaiting resolution on their tax disputes and has drawn public and political attention....more
Belastingdienst.nl • May 7, 2024
The Belastingdienst announced an increased focus on income derived from private property rentals. This initiative aims to ensure accurate tax reporting and compliance among private landlords, involving enhanced scrutiny of declared rental income during income tax assessments....more
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