Blue Cross Blue Shield of Tennessee (BCBST) is the state's largest and oldest not-for-profit health plan, dedicated to providing Tennesseans with peace of mind through affordable, high-quality health care. Founded in 1945 and headquartered in Chattanooga, BCBST is an independent licensee of the Blue Cross Blue Shield Association. The company offers a diverse range of health insurance products and related services for individuals, families, and employer groups, emphasizing community well-being, innovation in health solutions, and accessible care for its millions of members across Tennessee.
The headquarters serves as the central administrative and operational hub for BCBST, housing executive leadership, strategic planning, policy development, statewide operations management, member services oversight, and claims processing direction.
The Cameron Hill campus is renowned for its modern, sustainable architecture (LEED Gold certified), featuring extensive green spaces, an employee fitness center, on-site dining facilities, and advanced technology infrastructure. Its design incorporates natural light and offers panoramic views, contributing to a productive work environment.
The work culture at BCBST's headquarters is characterized by collaboration, a strong focus on member service, and a commitment to community health. Employees often describe an environment that supports professional growth, wellness initiatives, and active participation in local community programs.
The headquarters' location on Cameron Hill, a site of historical importance in Chattanooga, symbolizes BCBST's deep-rooted commitment to Tennessee and its residents. The facility represents a significant investment in the local economy and stands as a modern landmark in the city.
Blue Cross Blue Shield of Tennessee primarily focuses its operations on serving the residents and businesses within the state of Tennessee. As such, it does not maintain physical international offices for direct operations. However, many BCBST health plans offer members access to care when traveling or living abroad through the Blue Cross Blue Shield Global Core program or GeoBlue plans. This network provides access to doctors and hospitals in more than 190 countries and territories around the world, ensuring members have coverage for emergencies and urgent care while outside the United States.
1 Cameron Hill Circle
Chattanooga
Tennessee
USA
Address: 220 Athens Way, Suite 400, Nashville, TN 37228 (International Plaza - one of several Nashville area offices)
To provide localized support and services to members, employers, and healthcare providers in the Middle Tennessee region, ensuring responsiveness to regional healthcare needs and fostering local partnerships.
Address: 850 Ridge Lake Blvd, Memphis, TN 38120
To act as a primary hub for BCBST members, healthcare providers, and employer groups in West Tennessee, addressing unique regional health challenges and facilitating access to care and information.
Address: 12700 Kingston Pike, Suite 200, Knoxville, TN 37934 (serving the East Tennessee region)
To enhance BCBST's presence and service delivery in East Tennessee, ensuring members and partners in the region have accessible, responsive support for their health plan needs.
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As of April 2025, BlueCross BlueShield of Tennessee' leadership includes:
BlueCross BlueShield of Tennessee has been backed by several prominent investors over the years, including:
Over the past 12 months (calculated from May 2024), Blue Cross Blue Shield of Tennessee has announced key appointments to its senior leadership, enhancing its expertise in areas such as legal affairs, communications, and human resources. These changes support the company's strategic objectives and commitment to serving Tennesseans. No high-profile executive departures have been widely publicized during this period.
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Blue Cross Blue Shield of Tennessee primarily utilizes a couple of common email address formats for its employees. The most frequently observed patterns are [firstname]_[lastname]@bcbst.com and [firstinitial][lastname]@bcbst.com. Being aware of these formats can aid in professional communication.
[firstname]_[lastname]@bcbst.com or [firstinitial][lastname]@bcbst.com
Format
jane_doe@bcbst.com or jdoe@bcbst.com
Example
80%
Success rate
BCBST Newsroom • May 2, 2024
The BlueCross BlueShield of Tennessee Foundation announced a $1.5 million investment to support organizations statewide that provide mental health services and resources for children and adolescents. This initiative aims to address the critical need for youth mental healthcare in Tennessee....more
BCBST Newsroom • April 18, 2024
BlueCross BlueShield of Tennessee celebrated the grand opening of its new retail center in Jackson. The facility will offer in-person assistance to members and residents seeking information about health insurance plans, benefits, and wellness resources....more
BCBST Newsroom • February 27, 2024
The BlueCross BlueShield of Tennessee Foundation is committing $10 million over three years to support community health initiatives aimed at improving the overall health and well-being of Tennesseans through strategic partnerships and programs....more
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