HQ Function

Serves as the central administrative and operational hub, overseeing strategic planning, member services, insurance operations, marketing, and support functions for all BCAA services across the province.

Notable Features:

Modern office building designed to foster collaboration, featuring open-concept workspaces, advanced technological infrastructure for member support, and employee amenities such as a fitness centre and cafeteria. It reflects BCAA's commitment to a positive and efficient work environment.

Work Culture:

BCAA's headquarters fosters a collaborative, member-focused, and community-oriented work culture. Employees are encouraged to innovate and contribute to the organization's mission of serving British Columbians. Emphasis is placed on teamwork, professional development, wellness programs, and a supportive atmosphere dedicated to safety and service.

HQ Significance:

The Burnaby headquarters is significant as it anchors BCAA's extensive operations throughout British Columbia, enabling the delivery of essential services to over 1 million members. It's the nerve center for one of BC's most recognized and trusted brands, driving innovation and member satisfaction.

Values Reflected in HQ: The headquarters reflects BCAA's core values: 'We embrace a culture of care,' 'We are trustworthy,' 'We are relentlessly driven to serve,' and 'We are team BCAA.' The infrastructure supports efficient operations, collaboration, and a positive employee experience, enabling them to deliver on these values.

Location:

BCAA primarily operates within British Columbia, Canada. While it does not have physical international offices, its services support members globally through affiliations. For example, BCAA membership provides reciprocal roadside assistance benefits across North America (through CAA/AAA) and many countries worldwide. Similarly, BCAA Travel Insurance offers global coverage, supporting members wherever their travels take them. Evo Car Share, while based in BC, is part of a broader car-sharing concept with partnerships that may extend service utility in other regions.

Street Address:

4567 Canada Way

City:

Burnaby

State/Province:

British Columbia

Country:

Canada