Baystate Health is an integrated, not-for-profit healthcare system serving Western Massachusetts. It comprises hospitals, medical practices, home care, and hospice services. As a teaching hospital, Baystate Health is affiliated with UMass Chan Medical School–Baystate, training future generations of physicians and advancing medical research. The system is committed to providing high-quality, compassionate care and improving the health of the communities it serves, with a focus on innovation, equity, and patient-centered services.
Serves as the central hub for system-wide administration and is home to Baystate Medical Center, the region's only Level 1 Trauma Center and tertiary care referral hospital, providing comprehensive acute care, specialized medical services, and medical education.
The campus includes Baystate Medical Center, the Davis Family Heart & Vascular Center, Baystate Children's Hospital (a hospital-within-a-hospital), the D'Amour Center for Cancer Care, extensive research facilities, and the region's only Level 1 Trauma Center.
A patient-focused, collaborative environment that emphasizes teamwork, continuous learning, innovation, and compassionate care. As a major teaching institution, there's a strong academic and research-oriented culture.
The headquarters and flagship hospital are critical to the healthcare infrastructure of Western Massachusetts, serving as the largest healthcare provider, a major employer, and a center for advanced medical treatment and education in the region.
Baystate Health primarily focuses its operations and patient care services within Western Massachusetts. Its 'global' or broader impact is primarily achieved through its nationally recognized medical education programs via UMass Chan Medical School–Baystate, which trains physicians who may practice nationally and internationally. Additionally, its research initiatives contribute to the broader medical knowledge base, and it serves as a major referral center for complex medical cases within its extensive region.
759 Chestnut Street
Springfield
MA
USA
Address: 164 High Street, Greenfield, MA 01301
Serves as the primary acute care facility for residents in the northern tier of Baystate Health's service area, ensuring access to essential healthcare services closer to home.
Address: 115 West Silver Street, Westfield, MA 01085
Acts as a key community healthcare provider for the western part of Hampden County, offering accessible and quality medical services.
Address: 40 Wright Street, Palmer, MA 01069
Provides essential healthcare services to the eastern region of Baystate Health's service area, including specialized behavioral health programs.
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As of April 2025, Baystate Health' leadership includes:
Baystate Health has been backed by several prominent investors over the years, including:
Baystate Health has seen some key leadership transitions and appointments over the past year, reflecting its dynamic nature and commitment to strong leadership in healthcare and academics. These changes support the organization's strategic goals in patient care, research, and education.
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Baystate Health primarily uses the [first initial][last name] or [first name].[last name] format for employee email addresses. For example, if an employee is named Jane Doe, her email address could be jdoe@baystatehealth.org or jane.doe@baystatehealth.org. The latter is more common for general communication.
first.last@baystatehealth.org
Format
jane.doe@baystatehealth.org
Example
90%
Success rate
Baystate Health Newsroom • February 26, 2024
Baystate Health announced it will host its annual National Cancer Survivor Day celebration in June, bringing together cancer survivors, caregivers, and healthcare providers for a day of community and hope....more
MassLive • January 18, 2024
Baystate Noble Hospital in Westfield unveiled a newly renovated $2.8 million medical-surgical unit, enhancing patient care with modern facilities and technology....more
BusinessWest • November 15, 2023
Baystate Medical Center, Baystate Franklin Medical Center, and Baystate Noble Hospital all received an 'A' grade for patient safety from The Leapfrog Group's fall 2023 Hospital Safety Grade, highlighting their commitment to protecting patients from preventable harm and errors....more
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