HQ Function

Serves as the central administrative and operational hub for the credit union, housing executive offices, member support departments, IT, marketing, human resources, and other core functions that support its branch network and digital services.

Notable Features:

Modern office building designed to facilitate collaboration and efficient operations. Includes secure areas for financial processing and data management.

Work Culture:

Fosters a member-focused and community-oriented environment, emphasizing teamwork, professional development, and a commitment to the credit union philosophy of 'people helping people.' Employees actively participate in local community events and initiatives.

HQ Significance:

The headquarters is vital for strategic planning, decision-making, and coordinating services for all members. Its location in Capitola underscores its commitment to the local communities it serves.

Values Reflected in HQ: The headquarters' operations and design reflect Bay Federal's values of member service, community engagement, financial responsibility, innovation, and employee well-being.

Location:

While Bay Federal Credit Union's physical branches are concentrated in Santa Cruz, Monterey, and San Benito Counties in California, it supports its members globally through robust online and mobile banking platforms. Members can access their accounts, transfer funds, pay bills, and manage their finances from anywhere in the world with an internet connection. Additionally, Bay Federal participates in the CO-OP ATM and Shared Branching networks, providing members with surcharge-free access to thousands of ATMs and shared branch locations nationwide and in select international locations.

Street Address:

3333 Clares Street

City:

Capitola

State/Province:

CA

Country:

USA