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Banco Mercantil Santa Cruz's Overview

Total employees3010
HeadquartersSanta Cruz de la Sierra
Founded1905

Banco Mercantil Santa Cruz S.A. (BMSC) is Bolivia's largest and leading financial institution, resulting from the merger of Banco Mercantil (founded in 1905) and Banco Santa Cruz (founded in 1966) in 2006. With over a century of combined experience, BMSC offers a comprehensive range of banking products and services to individuals, SMEs, and large corporations. These include savings and checking accounts, loans, credit cards, foreign trade services, investments, and digital banking solutions. The bank is committed to innovation, customer satisfaction, and contributing to Bolivia's economic development, maintaining an extensive network of branches, ATMs, and digital channels across the country.

Where is Banco Mercantil Santa Cruz's Headquarters?

HQ Function

Serves as the primary corporate headquarters, housing key executive management, strategic planning, core banking operations, and administrative functions for its nationwide network.

Notable Features:

A modern office building strategically located in the city center, reflecting the bank's status. Specific architectural details are designed to support efficient banking operations and client services.

Work Culture:

Professional, customer-centric, and results-oriented, with a focus on ethical practices, continuous improvement, and technological adoption. Emphasizes teamwork and employee development within Bolivia's financial sector.

HQ Significance:

The headquarters in Santa Cruz de la Sierra underscores the bank's strong presence in Bolivia's primary economic region and serves as the central point for its decision-making and operational oversight.

Values Reflected in HQ: The headquarters design and operations likely reflect the bank's core values of trust, solidity, customer focus, innovation, and commitment to Bolivian progress.

Location:

Banco Mercantil Santa Cruz primarily operates within Bolivia, with an extensive national network. Its global presence is facilitated through correspondent banking relationships with international financial institutions. This network enables BMSC to offer international trade finance, foreign currency transactions, international transfers, and other global banking services to its Bolivian clients engaging in cross-border activities. The bank does not typically maintain its own branded physical branches outside of Bolivia.

Street Address:

Calle Junín N° 154, esquina Calle 21 de Mayo

City:

Santa Cruz de la Sierra

State/Province:

Santa Cruz

Country:

Bolivia

Banco Mercantil Santa Cruz's Global Presence

La Paz, La Paz/Bolivia

Address: Av. Camacho N° 1448 esq. Loayza, Edificio "TORRE AZUL" Oficina Nacional, La Paz

Supports nationwide operations and customer service, particularly for governmental relations and clients in the Andean region of Bolivia.

Cochabamba, Cochabamba/Bolivia

Address: Calle Nataniel Aguirre N° E-270, Acera Este, Cochabamba

To cater to the financial needs of central Bolivia, supporting local economic activities and expanding the bank's reach.

Buying Intent Signals for Banco Mercantil Santa Cruz

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Banco Mercantil Santa Cruz

As of April 2025, Banco Mercantil Santa Cruz' leadership includes:

Alberto Valdés Cardozo - Gerente General (General Manager/CEO)
Mauricio Porro Castillo - Gerente de División Banca Personas y Pymes (Retail & SME Banking Division Manager)
Andrea Monasterios Methfessel - Gerente de División Banca Empresas y Corporativa (Corporate & Business Banking Division Manager)
Gonzalo López Valda - Gerente de División Finanzas e Inversiones (Finance & Investments Division Manager)
Juan Pablo Ruiz Díaz - Gerente de División Operaciones y Tecnología (Operations & Technology Division Manager)
Graciela Hurtado de Oleinizak - Gerente de División Gestión y Desarrollo Humano (Human Management & Development Division Manager)

Investors of Banco Mercantil Santa Cruz

Banco Mercantil Santa Cruz has been backed by several prominent investors over the years, including:

Grupo de Inversiones Mercantil S.A.
Fundación Mercantil
Publicly traded on the Bolsa Boliviana de Valores (BBV), with shares held by various institutional and individual investors.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

As of mid-2024, there have been no widely publicized major new hires or departures at the highest executive levels (e.g., CEO, key Division Managers) of Banco Mercantil Santa Cruz in the past 12 months. The current executive team appears stable based on available public information.

Technology (Tech Stack) used by Banco Mercantil Santa Cruz

Discover the tools Banco Mercantil Santa Cruz uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Banco Mercantil Santa Cruz Email Formats and Examples

Banco Mercantil Santa Cruz's email format typically follows common corporate patterns. While not officially published, a likely format is combining the first initial and last name, or first name and last name separated by a dot, followed by the company domain.

[first_initial][last_name]@bmsc.com.bo or [first_name].[last_name]@bmsc.com.bo

Format

avaldes@bmsc.com.bo (example for Alberto Valdés)

Example

70%

Success rate

News and media

El DeberMay 15, 2024

Banco Mercantil Santa Cruz news title: BMSC destina US$ 350 millones para financiar al sector productivo y de vivienda (BMSC allocates US$350 million to finance the productive and housing sectors)

El Banco Mercantil Santa Cruz (BMSC) anunció la canalización de $us 350 millones en créditos destinados a impulsar el sector productivo y facilitar el acceso a la vivienda social en Bolivia. Esta iniciativa busca fortalecer la economía nacional y apoyar a las familias bolivianas....more

Página SieteMarch 7, 2024

Banco Mercantil Santa Cruz news title: Banco Mercantil Santa Cruz es reconocido por su solidez financiera y liderazgo en Bolivia (Banco Mercantil Santa Cruz is recognized for its financial strength and leadership in Bolivia)

Revistas financieras internacionales han destacado al Banco Mercantil Santa Cruz por su robustez financiera, liderazgo en el mercado boliviano y su constante innovación en servicios digitales durante el último año....more

BMSC Website Newsroom (example)February 20, 2024

Banco Mercantil Santa Cruz news title: BMSC Lanza Nueva Plataforma de Banca Móvil con Funcionalidades Avanzadas (BMSC Launches New Mobile Banking Platform with Advanced Features)

Banco Mercantil Santa Cruz continues its commitment to digital transformation by launching an upgraded mobile banking application, offering users enhanced security, a more intuitive interface, and new transactional capabilities to improve their banking experience....more

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