Bamboo Airways is a Vietnamese airline established in 2017, originally by FLC Group. It commenced commercial flights in January 2019. The airline initially positioned itself as a 'hybrid' carrier, aiming to offer full-service quality while maintaining competitive fares. Following a significant restructuring phase in 2023-2024, Bamboo Airways has been reshaping its operations, fleet, and network, focusing on key domestic routes and select international services in Asia, while emphasizing operational efficiency and sustainable growth.
Serves as the central command for corporate management, strategic planning, financial operations, and overarching administrative functions of the airline.
Located in a modern high-rise, the Bamboo Airways Tower, reflecting a contemporary corporate presence in a key business district of Hanoi.
Undergoing transformation, with a focus on resilience, adaptability, and efficiency as it navigates its restructuring. Aims to maintain a service-oriented culture rooted in Vietnamese hospitality.
The headquarters is central to Bamboo Airways' identity and its operational nerve center, particularly vital during its ongoing restructuring and strategic realignment efforts.
Following its restructuring, Bamboo Airways primarily operates an extensive domestic network within Vietnam. Its international presence is now more focused, concentrating on key regional routes within Asia, connecting Vietnam with destinations in Northeast Asia (such as South Korea, Japan, Taiwan) and Southeast Asia (like Singapore, Thailand). This strategy aims to leverage strong regional travel demand and support tourism and business links to and from Vietnam.
22nd Floor, Bamboo Airways Tower, 265 Cau Giay Street, Dich Vong Ward, Cau Giay District
Hanoi
Hanoi
Vietnam
Address: 112 Ly Chinh Thang, Ward Vo Thi Sau, District 3, Ho Chi Minh City
Supports the airline's presence in Vietnam's largest city and economic hub, facilitating access for a large passenger base in the southern region.
Address: Lot A109-A110-A111, Vo Nguyen Giap Street, Khue My Ward, Ngu Hanh Son District, Da Nang City
Caters to the important tourism market in Da Nang and the central coastal region, connecting it with other parts of Vietnam.
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As of April 2025, Bamboo Airways' leadership includes:
Bamboo Airways has been backed by several prominent investors over the years, including:
Bamboo Airways experienced significant leadership turnover in the last 12 months (mid-2023 to mid-2024) amid a comprehensive restructuring. Key changes include the appointment of a new CEO and a new Chairman, reflecting efforts to stabilize and steer the airline towards a new operational model.
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Bamboo Airways typically uses a standard corporate email format. The most common patterns are likely [first_name].[last_name]@bambooairways.com or [first_initial][last_name]@bambooairways.com. For general inquiries, they have dedicated customer service email addresses.
[first_name].[last_name]@bambooairways.com
Format
sample.person@bambooairways.com
Example
70%
Success rate
VNExpress International • April 8, 2024
Bamboo Airways has stopped flying the Ho Chi Minh City-Hanoi route, Vietnam's busiest air corridor, as part of its ongoing restructuring plan. The airline stated it will focus on niche routes and charter flights....more
FlightGlobal • March 20, 2024
Bamboo Airways detailed its revised network strategy, which includes focusing on domestic trunk routes, specific international services to Northeast Asia, and charter operations. This follows a significant fleet reduction and the cessation of long-haul flights....more
Vietnam Investment Review • October 23, 2023
Mr. Luong Hoai Nam was officially appointed as the new Chief Executive Officer of Bamboo Airways, effective October 23, 2023. An experienced aviation professional, Nam is tasked with leading the airline through its complex restructuring process....more
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