Backbase is a global fintech company that empowers financial institutions to accelerate their digital transformation and create superior customer experiences. Its Engagement Banking Platform provides a unified solution for banks, credit unions, and other financial service providers to design, build, and manage seamless journeys across all customer touchpoints. By 're-architecting banking around the customer,' Backbase helps its clients to innovate faster, improve operational efficiency, and stay competitive in a rapidly evolving digital landscape. The platform covers a wide range of capabilities, including omni-channel customer onboarding, digital banking, customer servicing, and backend integration, enabling institutions to unify their data and operations on a single, modern architecture.
Global headquarters, housing executive leadership, core product development, R&D, global strategy, marketing, and central operations. It serves as the central nervous system for Backbase's worldwide activities.
Located in 'The Cloud,' a modern, sustainable, and inspiring office building in the redeveloped Oostenburg island district. Features collaborative workspaces, state-of-the-art technology, and employee well-being amenities.
A dynamic, innovative, and international work environment. Emphasizes collaboration, agile methodologies, continuous learning, and a customer-centric approach. Known for its open culture and diverse workforce.
Symbolizes Backbase's growth and commitment to innovation. Its location in Amsterdam, a key European tech hub, provides access to top talent and a thriving ecosystem for fintech development. It's the birthplace of Backbase's strategic vision and product roadmap.
Backbase supports its global client base through a network of strategically located offices and a distributed workforce. Key functions supported globally include R&D and product development, sales and marketing, customer success and support, professional services for implementation and customization, and regional operations management. This global footprint enables Backbase to provide localized expertise and support to financial institutions across the Americas, Europe, Middle East & Africa (EMEA), and Asia-Pacific (APAC).
Jacob Bontiusplaats 9
Amsterdam
North Holland
The Netherlands
Address: Tower Place 100, 3340 Peachtree Rd NE, Suite 1800, Atlanta, GA 30326, USA
Strategic presence in a major U.S. financial and technology hub to closely serve the large North American market and drive regional growth.
Address: Guoco Tower, 1 Wallich Street, #16-03, Singapore 078881
To cater to the rapidly digitizing banking sector in APAC, providing localized solutions and support to financial institutions in the region.
Address: The Office Group, 2 Stephen Street, London, W1T 1AN, United Kingdom
To serve the mature and competitive UK financial market and provide a strategic base for European operations alongside the Amsterdam HQ.
Address: High5ive, Pawia 7, 31-154 Kraków, Poland
To leverage Poland's strong tech talent pool for software development and innovation, supporting global product capabilities.
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As of April 2025, Backbase' leadership includes:
Backbase has been backed by several prominent investors over the years, including:
In the past year, Backbase has strategically strengthened its leadership team with key C-suite appointments to spearhead its next phase of global growth, product innovation, and customer service excellence. These additions reflect the company's commitment to scaling its operations and enhancing its market-leading Engagement Banking Platform.
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Backbase primarily uses the `[first].[last]@backbase.com` email format for its employees. For example, an employee named John Doe would likely have the email address john.doe@backbase.com. This is the most common and successful structure for reaching Backbase personnel.
[first].[last]@backbase.com
Format
jouk.pleiter@backbase.com
Example
95%
Success rate
PR Newswire • February 20, 2024
Backbase announces a partnership with SavvyMoney to integrate its credit score solution into the Backbase Engagement Banking Platform, providing enhanced financial wellness tools for end-users of financial institutions....more
PR Newswire • January 17, 2024
Backbase strengthens its executive team with the appointments of Tim Rutten as Chief Services Officer (CSO) and Karan Oberoi as Chief Product Officer (CPO) to drive its next phase of growth and innovation....more
Backbase Newsroom • July 19, 2023
Independent research firm Forrester recognized Backbase as a Leader in its Q3 2023 Forrester Wave™ report on Digital Banking Engagement Platforms, citing its comprehensive platform capabilities and strong strategy....more
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