Back Market is a leading global online marketplace dedicated to expertly refurbished electronics and appliances. Founded in 2014, the company connects consumers with certified professional refurbishers, offering a wide range of tech products like smartphones, laptops, and gaming consoles at reduced prices. Back Market's core mission is to promote the circular economy, combat planned obsolescence, and reduce electronic waste by making renewed devices a mainstream and trustworthy alternative to new products.
Serves as the global command center, housing core functions like executive leadership, technology development, global marketing strategy, operations management, and administrative services.
Located in a modern business district, the office is designed to foster collaboration and innovation. It likely incorporates open-plan spaces, meeting rooms, and amenities typical of a contemporary tech company, potentially with sustainable design elements reflecting its eco-conscious mission.
Dynamic, mission-driven, and innovative, with a strong emphasis on sustainability, transparency, and empowering employees. The culture fosters collaboration and agility, characteristic of a fast-growing scale-up aiming to disrupt the electronics industry.
The Paris HQ is central to Back Market's global strategy formulation and operational execution, driving its mission to normalize refurbished technology and expand its presence worldwide. It's the birthplace of the company's innovative approach to e-commerce and sustainability.
Back Market operates in numerous countries across Europe (including France, Germany, Spain, UK, Italy, Netherlands, Belgium, Austria, Portugal, Ireland, Finland, Sweden, Greece, Slovakia, Poland, Czech Republic), North America (USA), and Asia (Japan, South Korea). Its global functions include platform technology development, international marketing campaigns, supply chain coordination with thousands of refurbishers worldwide, multilingual customer support, and localized business development to adapt to each market's unique characteristics.
152 Boulevard Macdonald
Paris
Île-de-France
France
Address: 1 Grattan Street, Brooklyn, NY 11206, USA
To expand Back Market's footprint in North America, tailor offerings to local consumer preferences, and build relationships with U.S.-based sellers and partners.
Address: Greifswalder Str. 226, 10405 Berlin, Germany
To strengthen Back Market's presence in key European markets, particularly German-speaking countries, and adapt the platform to meet regional demands and refurbisher networks.
Address: Carrer de Pallars, 190, 08005 Barcelona, Spain
To cater to the Spanish and Southern European markets, enhancing local customer experience and expanding the network of refurbishers in the region.
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As of April 2025, Back Market' leadership includes:
Back Market has been backed by several prominent investors over the years, including:
Over the past 12 months, Back Market has focused on strategic leadership appointments to bolster its rapid growth and international expansion, particularly in key people and commercial roles. The company continues to attract top talent to support its scaling operations.
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Back Market commonly uses the 'first.last' email format for its employees. Understanding this pattern can be useful for professional communication.
[first].[last]@backmarket.com
Format
jane.doe@backmarket.com
Example
85%
Success rate
PYMNTS.com • February 20, 2024
Back Market appointed Pauline Lévêque, previously VP of People and Organization Partnering at Zalando, as its new chief people officer (CPO) to lead its human resources and organizational development globally....more
Circular Online • January 17, 2024
Back Market announced a partnership with UK electronics retailer Currys to introduce a new device trade-in service. This allows Currys customers to trade in their used technology for cash through Back Market's platform, further promoting device circulation....more
Reuters • November 7, 2023
Back Market is focusing on expanding its service offerings, such as repairs and spare parts, and is aiming for profitability as it continues to grow in the competitive refurbished electronics market....more
Tech.eu • May 2, 2023
To enhance transparency and promote more sustainable choices, Back Market introduced a repairability score for smartphones and tablets sold on its platform. This score helps consumers understand how easily devices can be repaired....more
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