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B&Q is the largest home improvement and garden centre retailer in the United Kingdom and Ireland, and a leading player in Europe. Founded in 1969 by Richard Block and David Quayle in Southampton, B&Q offers a vast range of over 40,000 products for DIY projects, home renovation, building, and garden enhancement. As a subsidiary of Kingfisher plc, B&Q is committed to making home improvement accessible and affordable for everyone, providing quality products, inspiration, and advice. They operate hundreds of stores across the UK and Ireland, supported by a strong online presence at DIY.com, focusing on customer convenience, sustainability, and helping people create better homes and gardens.
The headquarters is the primary administrative and operational center for B&Q, housing key departments such as merchandising, marketing, supply chain management, finance, IT, human resources, and strategic planning for the brand.
B&Q House is a modern corporate office facility designed to support a large workforce and foster collaboration. While specific architectural details are not heavily promoted, it is equipped with typical amenities for a large corporation, including meeting spaces, open-plan work areas, and employee facilities, reflecting its role as a significant operational hub.
The work culture at B&Q's headquarters is generally described as fast-paced, customer-focused, and collaborative, driven by the dynamic nature of the retail industry. There's an emphasis on teamwork, innovation in home improvement solutions, and aligning with Kingfisher group's broader values, including sustainability and community engagement.
B&Q House is strategically important as the central nervous system for one of the UK's most prominent retail brands. Decisions and strategies formulated here directly impact millions of customers, thousands of employees, a vast network of stores, and the company's market position in the home improvement sector.
B&Q's direct retail operations under the B&Q brand are primarily concentrated in the United Kingdom and Ireland. However, as part of Kingfisher plc, B&Q benefits from the group's extensive international presence. Kingfisher operates other home improvement brands across Europe, including Castorama (France, Poland) and Brico Dépôt (France, Spain, Portugal, Romania). This global group structure supports B&Q through shared sourcing, supply chain efficiencies, technological advancements, and overarching strategic initiatives.
B&Q House, Chestnut Avenue
Chandler's Ford, Eastleigh
Hampshire
United Kingdom
Address: Manton Wood, Worksop, S80 2RS, United Kingdom
To efficiently supply B&Q stores across the northern and midlands regions of the UK, ensuring product availability and supporting the retail network's operational needs.
Address: G Park Swindon, Unit 2, Highworth Road, Swindon, SN3 4TZ, United Kingdom
Supports B&Q stores primarily in the southern regions of the UK, working in tandem with other distribution centres to maintain optimal stock levels and fulfill customer demand efficiently.
Address: Chester Road, Preston Brook, Runcorn, WA7 3QA, United Kingdom
Serves B&Q stores in the North West of England and surrounding areas, contributing to the overall logistics strategy of the company.
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As of April 2025, B' leadership includes:
B has been backed by several prominent investors over the years, including:
Specific executive team changes solely at the B&Q brand level (e.g., CEO direct reports) are not always widely publicized externally, as many high-level group announcements are made by the parent company, Kingfisher plc. No major departures or appointments to B&Q's top executive team have been broadly reported in the past 12 months. Minor directorial changes or internal promotions might occur but typically aren't classified as major executive shifts.
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As B&Q is part of Kingfisher plc, corporate email addresses typically use the Kingfisher group domain. Common formats often combine first name and last name.
[first].[last]@kingfisher.com
Format
john.smith@kingfisher.com
Example
75%
Success rate
Retail Gazette • May 7, 2024
B&Q has introduced a new own-brand range named ‘Need it’, featuring over 150 essential home improvement products. The range is designed to offer customers value for money, particularly in response to ongoing cost of living pressures, covering categories such as painting, decorating, and hardware....more
Reuters • March 26, 2024
Kingfisher plc, the parent company of B&Q, reported a 25% decrease in annual profit, attributing it to challenging housing market conditions. However, the group indicated an encouraging start to the new financial year, with B&Q sales in the UK and Ireland showing signs of improvement....more
DIY Week • February 12, 2024
B&Q announced the expansion of its kitchen installation service across the UK, aiming to provide customers with a comprehensive end-to-end solution for kitchen renovations, from design through to fitting. This move is part of B&Q's strategy to enhance its service offerings....more
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