Azerbaijan Airlines (AZAL CJSC) is the national flag carrier of Azerbaijan, headquartered in Baku. It operates an extensive network of passenger and cargo services to destinations across Europe, Asia, the Middle East, and North America. As a member of the International Air Transport Association (IATA), AZAL is committed to providing high standards of safety and service, utilizing a modern fleet of aircraft. The airline plays a crucial role in connecting Azerbaijan with the world, supporting tourism, business, and cultural exchange.
The headquarters serves as the central command for Azerbaijan Airlines, overseeing all administrative, operational, commercial, and strategic functions of the national airline.
The headquarters is likely a modern office building equipped with facilities to manage a global airline. Its proximity to Heydar Aliyev International Airport, a state-of-the-art aviation hub, is a key feature.
The work culture at Azerbaijan Airlines HQ is expected to be professional, emphasizing safety, punctuality, customer satisfaction, and national pride, with strong inter-departmental collaboration essential for airline operations.
As the nerve center of Azerbaijan's flag carrier, the headquarters is vital for the nation's international connectivity, economic development through tourism and trade, and its global image.
Azerbaijan Airlines maintains a significant global presence through its network of international flights spanning Europe, Asia, the Middle East, and North America. This is supported by numerous international sales offices, general sales agents (GSAs), and partnerships in countries it serves. Key global functions include passenger and cargo transportation, international sales and marketing, customer service operations, and coordination of ground handling services at airports worldwide, effectively linking Azerbaijan with major global centers.
11 Heydar Aliyev Avenue
Baku
Baku City
Azerbaijan
Address: Platinum House, Suite 1.08, Great West Road, Brentford, Middlesex, TW8 9HH, UK
To strengthen Azerbaijan Airlines' presence in Western Europe, facilitate travel and tourism between the UK and Azerbaijan, and provide local support for its flight operations to/from London.
Address: Cumhuriyet Caddesi No 173/1 Harbiye, Şişli, İstanbul, Türkiye
To cater to the high demand for travel between Azerbaijan and Türkiye, manage frequent flight operations, and support strong bilateral tourism and business links.
Address: Kaiserstrasse 70, 60329 Frankfurt am Main, Germany
To enhance AZAL's connectivity within the European Union, particularly Germany, facilitating business and leisure travel to and from Azerbaijan.
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As of April 2025, AZAL - Azerbaijan Airlines' leadership includes:
AZAL - Azerbaijan Airlines has been backed by several prominent investors over the years, including:
The primary executive change at Azerbaijan Airlines in the past year involved the transition of its top leadership. Jahangir Askerov, the long-time President, was dismissed in September 2023, and Samir Rzayev was subsequently appointed as the new President in February 2024 after serving in an acting capacity and as First Vice-President.
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Specific individual employee email formats for Azerbaijan Airlines are not publicly advertised. For official communication, it's best to use the contact forms on their official website or designated departmental email addresses (e.g., for customer service, media inquiries).
[first_initial][last]@azal.az or [first].[last]@azal.az (Unconfirmed)
Format
callcenter@azal.az
Example
15%
Success rate
Trend News Agency • May 21, 2024
Azerbaijan Airlines (AZAL) has announced the launch of direct flights from Baku to Bucharest, Romania, starting from June 3, 2024. The flights will operate twice a week, expanding AZAL's European network and enhancing connectivity between Azerbaijan and Romania....more
Azernews • February 23, 2024
Samir Rzayev has been officially appointed as the President of Azerbaijan Airlines (AZAL) CJSC by a decree signed by the President of Azerbaijan, Ilham Aliyev. Rzayev had been serving as First Vice-President and acting head of AZAL prior to this permanent appointment....more
Report News Agency • April 16, 2024
Azerbaijan Airlines (AZAL) plans to launch direct flights on the Baku-Sofia-Baku route starting from June 7, 2024. Flights to the capital of Bulgaria will be operated twice a week, on Tuesdays and Fridays, further expanding AZAL's reach in Eastern Europe....more
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