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AXA Travel Insurance's Overview

Total employees7500
HeadquartersChâtillon
Founded1985

AXA Travel Insurance provides a wide array of travel protection plans designed to meet the diverse needs of travelers worldwide. Whether for leisure or business, their offerings typically include coverage for medical emergencies, trip cancellation or interruption, lost baggage, and personal liability. Backed by the global strength of the AXA Group, they offer 24/7 emergency assistance and a worldwide network of medical providers, ensuring support for travelers wherever they may be. AXA focuses on delivering straightforward, accessible insurance solutions with a commitment to customer care and efficient claims processing.

Where is AXA Travel Insurance's Headquarters?

HQ Function

Serves as a central operational hub for AXA Partners, coordinating global assistance services, including travel insurance, product development, and network management.

Notable Features:

Modern office facilities designed to support a global operational team, likely equipped with advanced communication and technology infrastructure for 24/7 assistance services.

Work Culture:

Reflects AXA's broader culture of customer-centricity, innovation, and teamwork, with a strong emphasis on providing support and assistance to customers globally. Likely a dynamic, fast-paced environment due to the nature of assistance services.

HQ Significance:

This hub is crucial for the delivery and management of AXA's travel insurance and assistance services worldwide, ensuring consistent service quality and operational efficiency.

Values Reflected in HQ: Customer first, integrity, courage, and 'One AXA' (collaboration), reflected in its mission to protect and support customers globally.

Location:

AXA Travel Insurance leverages the extensive global network of AXA Partners and the wider AXA Group to offer services in over 200 countries and territories. This worldwide presence ensures that travelers can access 24/7 multilingual emergency assistance, medical support, and claims services wherever they are. Key functions supported globally include emergency medical evacuation, repatriation, local medical referrals, claims handling, customer service, and risk management related to travel.

Street Address:

6 Rue André Gide

City:

Châtillon

State/Province:

Hauts-de-Seine

Country:

France

AXA Travel Insurance's Global Presence

Redhill, Surrey, United Kingdom

Address: The Quadrangle, 106-118 Station Rd, Redhill RH1 1PR, United Kingdom

Manages underwriting, claims processing, and customer service for the UK market, and supports the global assistance network.

Chicago, Illinois, USA

Address: 10 S Riverside Plaza, Chicago, IL 60606, USA

Supports the North American market with sales, service, and claims for travel insurance products, and coordinates assistance services within the region.

Singapore, Singapore

Address: 8 Shenton Way, #24-01, Singapore 068811

Oversees market development, product adaptation, and service delivery for travel insurance in the rapidly growing Asian travel market.

Buying Intent Signals for AXA Travel Insurance

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of AXA Travel Insurance

As of April 2025, AXA Travel Insurance' leadership includes:

Jef Van In - Group CEO, AXA Partners
Wassim Akhmouch - Group Chief Operating Officer, AXA Partners
Grégoire de Varax - Group Chief Financial Officer, AXA Partners
Paul Ratchford - Group Chief Sales & Distribution Officer, AXA Partners
Boriana Methode - Group Chief Human Resources Officer, AXA Partners

Investors of AXA Travel Insurance

AXA Travel Insurance has been backed by several prominent investors over the years, including:

AXA (parent company) is a publicly traded company on Euronext Paris under the ticker symbol 'CS'.
The shareholder structure primarily consists of institutional investors (approximately 71% as of year-end 2023).
Individual shareholders also form a significant portion (approximately 15% as of year-end 2023).
AXA employees and agents hold a stake through AXA Mutual Funds (approximately 8% as of year-end 2023).

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits1

AXA Partners has seen some key leadership appointments in the past year to strengthen its strategic and operational capabilities, including a new Group CEO and a Group Chief Strategy, Transformation & Data Officer.

Departures

Serge Morelli, Serge Morelli departed from his role as Group CEO of AXA Partners.

New Appointments:

Jef Van In, Jef Van In appointed as new Group CEO of AXA Partners, succeeding Serge Morelli.
Xavier Blanchard, Xavier Blanchard appointed as Group Chief Strategy, Transformation & Data Officer at AXA Partners.

Technology (Tech Stack) used by AXA Travel Insurance

Discover the tools AXA Travel Insurance uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

AXA Travel Insurance Email Formats and Examples

AXA commonly uses standardized email formats for its employees globally, typically based on first name and last name. The most prevalent format is firstname.lastname@axa.com. For specific entities like AXA Partners, the domain might be @axa-partners.com or @axa-assistance.com.

firstname.lastname@axa.com or firstname.lastname@axa-partners.com

Format

john.doe@axa.com or jane.doe@axa-partners.com

Example

85%

Success rate

News and media

CoveragerMay 2, 2024

AXA Partners with Wizz Air to Offer Travel Insurance

AXA Partners has announced a new partnership with Wizz Air, a prominent European low-cost airline. This collaboration enables Wizz Air customers to purchase AXA's travel insurance products directly when booking their flights, offering comprehensive coverage for various travel-related risks....more

ITIJ - International Travel & Health Insurance JournalFebruary 28, 2024

AXA Partners expands travel insurance offering with new solution for Spanish market

AXA Partners has launched a new, tailored travel insurance solution for the Spanish market. The offering is designed to meet local customer needs with flexible coverage options and enhanced digital services for travelers originating from Spain....more

CoveragerNovember 2, 2023

AXA and Hopper Expand Partnership in Europe for Travel Fintech Solutions

AXA XL and AXA Partners have broadened their strategic partnership with travel fintech company Hopper. This expanded collaboration aims to integrate innovative embedded travel insurance and financial technology solutions for Hopper's growing customer base across multiple European countries....more

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