AXA Travel Insurance provides a wide array of travel protection plans designed to meet the diverse needs of travelers worldwide. Whether for leisure or business, their offerings typically include coverage for medical emergencies, trip cancellation or interruption, lost baggage, and personal liability. Backed by the global strength of the AXA Group, they offer 24/7 emergency assistance and a worldwide network of medical providers, ensuring support for travelers wherever they may be. AXA focuses on delivering straightforward, accessible insurance solutions with a commitment to customer care and efficient claims processing.
Serves as a central operational hub for AXA Partners, coordinating global assistance services, including travel insurance, product development, and network management.
Modern office facilities designed to support a global operational team, likely equipped with advanced communication and technology infrastructure for 24/7 assistance services.
Reflects AXA's broader culture of customer-centricity, innovation, and teamwork, with a strong emphasis on providing support and assistance to customers globally. Likely a dynamic, fast-paced environment due to the nature of assistance services.
This hub is crucial for the delivery and management of AXA's travel insurance and assistance services worldwide, ensuring consistent service quality and operational efficiency.
AXA Travel Insurance leverages the extensive global network of AXA Partners and the wider AXA Group to offer services in over 200 countries and territories. This worldwide presence ensures that travelers can access 24/7 multilingual emergency assistance, medical support, and claims services wherever they are. Key functions supported globally include emergency medical evacuation, repatriation, local medical referrals, claims handling, customer service, and risk management related to travel.
6 Rue André Gide
Châtillon
Hauts-de-Seine
France
Address: The Quadrangle, 106-118 Station Rd, Redhill RH1 1PR, United Kingdom
Manages underwriting, claims processing, and customer service for the UK market, and supports the global assistance network.
Address: 10 S Riverside Plaza, Chicago, IL 60606, USA
Supports the North American market with sales, service, and claims for travel insurance products, and coordinates assistance services within the region.
Address: 8 Shenton Way, #24-01, Singapore 068811
Oversees market development, product adaptation, and service delivery for travel insurance in the rapidly growing Asian travel market.
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As of April 2025, AXA Travel Insurance' leadership includes:
AXA Travel Insurance has been backed by several prominent investors over the years, including:
AXA Partners has seen some key leadership appointments in the past year to strengthen its strategic and operational capabilities, including a new Group CEO and a Group Chief Strategy, Transformation & Data Officer.
Discover the tools AXA Travel Insurance uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
AXA commonly uses standardized email formats for its employees globally, typically based on first name and last name. The most prevalent format is firstname.lastname@axa.com. For specific entities like AXA Partners, the domain might be @axa-partners.com or @axa-assistance.com.
firstname.lastname@axa.com or firstname.lastname@axa-partners.com
Format
john.doe@axa.com or jane.doe@axa-partners.com
Example
85%
Success rate
Coverager • May 2, 2024
AXA Partners has announced a new partnership with Wizz Air, a prominent European low-cost airline. This collaboration enables Wizz Air customers to purchase AXA's travel insurance products directly when booking their flights, offering comprehensive coverage for various travel-related risks....more
ITIJ - International Travel & Health Insurance Journal • February 28, 2024
AXA Partners has launched a new, tailored travel insurance solution for the Spanish market. The offering is designed to meet local customer needs with flexible coverage options and enhanced digital services for travelers originating from Spain....more
Coverager • November 2, 2023
AXA XL and AXA Partners have broadened their strategic partnership with travel fintech company Hopper. This expanded collaboration aims to integrate innovative embedded travel insurance and financial technology solutions for Hopper's growing customer base across multiple European countries....more
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