Kitopi (often associated with AWJ Investments as a key investor, leading to the 'AWJ-Kitopi' reference) is a state-of-the-art, managed cloud kitchen platform. Partnering with restaurants and F&B brands, Kitopi provides the infrastructure and technology to expand their delivery reach efficiently. They handle everything from supply chain, cooking, and delivery operations, allowing brands to scale rapidly without significant upfront capital investment in physical locations. Kitopi's model focuses on optimizing kitchen operations for delivery, leveraging data and technology to enhance customer experience and operational efficiency.
Serves as the central command for global strategy, technology development, operations management, finance, marketing, and corporate functions. It oversees the expansion and management of its network of satellite kitchens.
Located in a modern, prestigious business district, the headquarters likely features state-of-the-art office facilities, collaborative workspaces, and technology infrastructure reflecting its innovative and fast-paced nature.
Characterized by a fast-paced, entrepreneurial, and tech-driven environment. Emphasis on innovation, operational excellence, agility, and a customer-first approach to revolutionizing the food delivery industry.
Dubai's strategic geographic location, pro-business environment, and access to a diverse talent pool make it an ideal base for Kitopi's ambitious global expansion plans, particularly within the MEASA (Middle East, Africa, South Asia) region.
Kitopi supports a wide array of functions globally, primarily centered around its managed cloud kitchen model. These include: end-to-end kitchen operations (procurement, food preparation, quality control, packaging), technology platform development and management (SaaS for kitchen OS, analytics), supply chain management, marketing and brand partnerships, customer service, and regional business development. While headquartered in Dubai, its operational presence is strong across the GCC (UAE, KSA, Kuwait, Bahrain, Qatar) and it has explored other markets.
One Central, The Offices 2, Dubai World Trade Centre
Dubai
Dubai
United Arab Emirates
Address: Various operational kitchen hubs and potentially a regional office in a commercial district like King Abdullah Financial District or similar.
To cater to the significant and rapidly growing food delivery demand in Saudi Arabia, adapting services and brand portfolios to local consumer preferences.
Address: Operational kitchen hubs and a probable administrative office in a key business area.
To serve the dynamic Kuwaiti food delivery market, ensuring high-quality food preparation and efficient delivery for partner brands.
Address: Cloud kitchen facilities and a support office, likely in a commercial zone.
Expanding delivery options for F&B brands in Bahrain and tapping into the local consumer base.
Address: Network of smart kitchens and a coordinating office.
Serving the Qatari market with a diverse range of F&B brands through an optimized delivery network.
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As of April 2025, AWJ' leadership includes:
AWJ has been backed by several prominent investors over the years, including:
Kitopi, as a dynamic scale-up, occasionally reshuffles its executive team to align with strategic priorities and growth phases. While specific high-profile changes are not always widely publicized for private companies, any significant appointments or departures are typically aimed at strengthening operational capabilities or driving new market entries. No major widely reported executive changes in the last 12 months could be immediately confirmed beyond typical company evolution.
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Kitopi most likely utilizes common corporate email formats. The most probable structure is [first].[last]@kitopi.com or [first_initial][last]@kitopi.com. These are standard in many tech and international companies.
[first].[last]@kitopi.com
Format
mohamad.ballout@kitopi.com
Example
80%
Success rate
Caterer Middle East • July 11, 2023
Kitopi announced a strategic partnership with IKEA to manage its food and beverage operations across the GCC region. This collaboration will leverage Kitopi's tech-powered, multi-brand kitchens to enhance IKEA's food service efficiency and customer experience....more
Bloomberg • February 15, 2023
Kitopi, the SoftBank Vision Fund-backed cloud kitchen startup, reportedly cut more than 100 jobs, or about 10% of its non-kitchen workforce, as part of a restructuring effort to improve efficiency and focus on profitability amid changing market conditions....more
TechCrunch • July 1, 2021
Kitopi announced a $415 million Series C funding round led by SoftBank Vision Fund 2, elevating the company to unicorn status. The funds were earmarked for continued expansion into Southeast Asia and to further invest in its technology and talent....more
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