Avaya
Avaya's Overview
Avaya is a global technology company specializing in business communications and collaboration solutions. They provide a comprehensive portfolio of software and services for contact centers and unified communications, offered on-premise, in the cloud, or as a hybrid model. Avaya aims to help organizations enhance customer and employee experiences, improve productivity, and drive business growth through its Avaya Experience Platform™ and other innovative offerings. The company has a strong focus on enabling seamless interactions across multiple channels for businesses of all sizes.
Where is Avaya's Headquarters?
HQ Function
Serves as the central hub for corporate strategy, executive leadership, global operations management, and innovation.
Notable Features:
Modern office facilities designed to foster collaboration and showcase Avaya's communication technologies. Situated in a key technology and business hub.
Work Culture:
Avaya's headquarters fosters a culture of innovation, customer-centricity, and collaboration. Employees are encouraged to leverage Avaya's own technologies to connect and work efficiently, contributing to a dynamic and forward-thinking environment.
HQ Significance:
The Durham headquarters signifies Avaya's commitment to innovation and its strategic position within one of the USA's leading technology and research corridors. It centralizes key decision-making and product strategy.
Values Reflected in HQ: The headquarters reflects Avaya's values of innovation, agility, and a focus on creating seamless experiences, both for its customers and its employees.
Location:
Avaya operates globally, supporting sales, services, research and development, and customer support functions across the Americas, Europe, Middle East & Africa (EMEA), and Asia-Pacific (APAC). This extensive network of offices and partners allows Avaya to serve a diverse international customer base, from small businesses to large enterprises, providing localized expertise and support for its communication and collaboration solutions worldwide.
Street Address:
250 Sidney Marcus Blvd NE
City:
Atlanta
State/Province:
GA
Country:
USA
Avaya's Global Presence
Santa Clara, California, USA
Address: 4655 Great America Parkway, Santa Clara, CA 95054, USA
Drives product development and supports strategic accounts in the technology-rich Silicon Valley and broader Americas region.
Galway, Ireland
Address: Block C, Galway Business Park, Dangan, Galway, Ireland
Serves as a strategic center for Avaya's operations across Europe, the Middle East, and Africa, providing critical support and development functions.
Singapore
Address: 3 Anson Road, #09-01 Springleaf Tower, Singapore 079909
Manages Avaya's business growth and customer relationships across diverse markets in the APAC region, tailoring solutions to local needs.
Guildford, Surrey, UK
Address: Avaya House, Cathedral Hill, Guildford, Surrey, GU2 7YL, United Kingdom
Supports Avaya's presence and customer base in the United Kingdom and surrounding European countries.
Buying Intent Signals for Avaya
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Avaya
As of April 2025, Avaya' leadership includes:
Investors of Avaya
Avaya has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Avaya has seen some key executive appointments as part of its ongoing transformation and focus on the Avaya Experience Platform. Notable changes include strengthening its financial and product leadership.
New Appointments:
Technology (Tech Stack) used by Avaya
Discover the tools Avaya uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Avaya Email Formats and Examples
Avaya primarily uses the [firstinitial][lastname]@avaya.com email format. Variations might exist, but this is the most common structure for employee email addresses.
[firstinitial][lastname]@avaya.com
Format
jdoe@avaya.com
Example
90%
Success rate
News and media
Avaya Newsroom • May 14, 2024
Avaya News: Avaya Named a Leader in The Aragon Research Globe™ for Intelligent Contact Centers (ICC) 2024
Avaya announced it has been identified as a Leader in The Aragon Research Globe™ for Intelligent Contact Centers (ICC), 2024. This recognition highlights Avaya's strength in providing innovative solutions that enhance customer and employee experiences through its Avaya Experience Platform™....more
Avaya Newsroom • May 9, 2024
Avaya Reports Second Quarter Fiscal 2024 Financial Results
Avaya announced its financial results for the second quarter of fiscal year 2024, highlighting progress in its business model transformation, growth in its Avaya Experience Platform, and continued focus on innovation and customer success....more
Avaya Newsroom • April 16, 2024
Avaya Experience Platform™ Private Cloud Achieves “Ready” Status for the Federal Risk and Authorization Management Program (FedRAMP)
Avaya announced that Avaya Experience Platform (AXP) Private Cloud contact center solution has achieved “Ready” status for the Federal Risk and Authorization Management Program (FedRAMP) at the Moderate impact level, enabling U.S. federal government agencies to leverage Avaya's secure cloud contact center capabilities....more
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