Autotask Corporation, founded in 2001, was a leading provider of cloud-based IT business management software, primarily known for its Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) solutions tailored for Managed Service Providers (MSPs) and IT service providers. Its flagship product, Autotask PSA, helped businesses streamline operations, manage projects, track time, and automate billing. In 2017, Autotask merged with Datto, a data protection company, which was subsequently acquired by Kaseya in June 2022. Today, Autotask PSA continues as a key offering within Kaseya's IT Complete platform, empowering MSPs worldwide to improve efficiency and profitability.
Historically, this facility served as the global headquarters, housing executive leadership, software development, sales, marketing, and customer support for Autotask's solutions.
The East Greenbush office was strategically located in New York's Tech Valley, a hub for technology and innovation. Specific architectural details of the former Autotask-occupied building are not widely publicized post-acquisition.
As an independent entity, Autotask was recognized for its dynamic and innovative work culture, focused on customer success within the MSP community. Employees are now part of the broader Kaseya corporate culture.
This location was pivotal as the command center for Autotask's global operations and product innovation before its acquisitions, cementing Autotask's reputation as a leader in the PSA market.
As an integral part of Kaseya's IT Complete platform, Autotask PSA leverages Kaseya's extensive global footprint. Kaseya serves customers in over 25 countries through a robust network of international offices and remote teams. This worldwide infrastructure ensures comprehensive sales, 24/7 customer support, ongoing development, and data center operations for Autotask PSA are accessible globally. It caters to MSPs and IT departments across North America, Europe, Asia-Pacific, and other key regions with localized product offerings and regional expertise.
26 Tech Valley Drive
East Greenbush
NY
USA
Address: 701 Brickell Ave, #400, Miami, FL 33131, USA
Central command for Kaseya's operations in the Americas and worldwide.
Address: 101 Merritt 7, Norwalk, CT 06851, USA
Major technology development and customer support hub for North America.
Address: Fora, 2 universality Way, London E20 1AY, United Kingdom
Supports Kaseya's customer base and partner ecosystem throughout the EMEA region.
Address: Level 13, 15 Castlereagh Street, Sydney, NSW 2000, Australia
Leads Kaseya's market expansion and customer engagement efforts in Asia-Pacific.
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As of April 2025, Autotask Corporation' leadership includes:
Autotask Corporation has been backed by several prominent investors over the years, including:
Kaseya has made strategic executive appointments in the past year, notably enhancing its marketing leadership, to support its ongoing growth and the integration of acquired entities. Significant departures at the top C-suite level have not been widely publicized in the last 12 months.
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Kaseya, the parent company of Autotask, primarily utilizes email formats combining the first name initial and last name, or first name and last name separated by a dot. These are common corporate email patterns.
f[last]@kaseya.com (e.g., jdoe@kaseya.com) and [first].[last]@kaseya.com (e.g., jane.doe@kaseya.com)
Format
jdoe@kaseya.com
Example
88%
Success rate
Kaseya Press Release • April 16, 2024
Kaseya announced its Q1 2024 product updates, featuring over 150 enhancements across its IT Complete platform. This includes updates to Autotask PSA and the introduction of the Cooper Intelligence Engine, designed to bring AI-powered insights and automation to Kaseya's solutions, including Autotask....more
Kaseya Press Release • February 20, 2024
Kaseya announced the appointment of Holly Gray as its new Chief Marketing Officer (CMO). Gray brings extensive experience to Kaseya and will lead the company’s global marketing strategy....more
ChannelE2E • October 17, 2023
At DattoCon Europe 2023, Kaseya showcased ongoing developments and integrations for Autotask PSA, emphasizing its role within the Kaseya IT Complete platform and introducing new features aimed at enhancing MSP efficiency and profitability....more
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