Auto-Owners Insurance is a Fortune 500 mutual insurance company offering a wide range of property & casualty and life insurance products. Founded in 1916 and headquartered in Lansing, Michigan, Auto-Owners serves policyholders in 26 states exclusively through a network of over 48,000 independent agents. The company is known for its financial strength, customer service, and commitment to its 'No Problem' claims service.
Serves as the central hub for all corporate operations, including executive leadership, underwriting strategy, claims oversight, IT infrastructure, finance, marketing, and human resources for the entire organization.
A large, modern corporate campus featuring extensive office space, advanced training facilities, data centers, and various employee amenities designed to foster collaboration and well-being. The campus has undergone expansions to accommodate growth.
Auto-Owners is known for its stable, supportive, and community-oriented work environment. It emphasizes long-term careers, associate development, and a 'family-like' atmosphere, often reflected in its reputation as a good place to work and low employee turnover.
The headquarters is the nerve center of Auto-Owners' multi-state operations, symbolizing its long-standing presence in the insurance industry and its commitment to serving policyholders and independent agents effectively.
Auto-Owners Insurance primarily operates within the United States, serving customers and partnering with independent agents across 26 states. Its operations, including underwriting, claims, and customer service, are focused on the domestic U.S. market. The company does not have a significant physical operational presence outside of the United States.
6101 Anacapri Blvd
Lansing
MI
USA
Address: 8001 Assembly Ct, Montgomery, AL 36117
To deliver localized insurance services tailored to the specific needs of the Alabama market, support the regional agency force with training and resources, and ensure efficient policyholder service and prompt claims management for customers in the area.
Address: 6210 Clarity Pointe, Lakewood Ranch, FL 34240
To cater to the unique insurance landscape of Florida, including specific risk exposures like hurricanes, by providing specialized underwriting, claims expertise, and dedicated support to its network of Florida-based independent agents.
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As of April 2025, Auto-Owners Insurance' leadership includes:
Auto-Owners Insurance has been backed by several prominent investors over the years, including:
Auto-Owners Insurance is known for leadership stability, often promoting from within. In a notable recent transition (January 2023), Jeff Tagsold, already CEO, also assumed the role of Chairman, succeeding Jeff Harrold who retired as Chairman. Significant external C-suite hires or unexpected departures are uncommon.
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Auto-Owners Insurance commonly utilizes the [first].[last]@[auto-owners.com] email format for its employees. For example, an employee named Jane Doe would likely have an email address such as jane.doe@auto-owners.com. While this is a prevalent pattern, other formats might be used in specific cases.
[first].[last]@auto-owners.com
Format
john.smith@auto-owners.com
Example
90%
Success rate
WLNS / Crain's Detroit Business • February 20, 2024
Auto-Owners Insurance revealed plans for a significant $26 million expansion of its headquarters in Delta Township, Michigan. The project is expected to add 150 new jobs, further solidifying its commitment to the region and accommodating company growth....more
J.D. Power / PR Newswire • May 30, 2023
Auto-Owners Insurance earned the highest ranking for auto insurance customer satisfaction in both the Florida and North Central regions according to the J.D. Power 2023 U.S. Auto Insurance Study. This recognition highlights the company's strong commitment to service and positive policyholder experiences....more
Auto-Owners Insurance Newsroom • March 6, 2024
Auto-Owners Insurance announced the declaration of a policyholder dividend for eligible Life Insurance policyholders, returning a portion of premiums due to favorable company performance. This reflects its mutual company structure where profits benefit policyholders....more
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