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Auto-Owners Insurance's Overview

Total employees5168
HeadquartersLansing
Founded1916

Auto-Owners Insurance is a Fortune 500 mutual insurance company offering a wide range of property & casualty and life insurance products. Founded in 1916 and headquartered in Lansing, Michigan, Auto-Owners serves policyholders in 26 states exclusively through a network of over 48,000 independent agents. The company is known for its financial strength, customer service, and commitment to its 'No Problem' claims service.

Where is Auto-Owners Insurance's Headquarters?

HQ Function

Serves as the central hub for all corporate operations, including executive leadership, underwriting strategy, claims oversight, IT infrastructure, finance, marketing, and human resources for the entire organization.

Notable Features:

A large, modern corporate campus featuring extensive office space, advanced training facilities, data centers, and various employee amenities designed to foster collaboration and well-being. The campus has undergone expansions to accommodate growth.

Work Culture:

Auto-Owners is known for its stable, supportive, and community-oriented work environment. It emphasizes long-term careers, associate development, and a 'family-like' atmosphere, often reflected in its reputation as a good place to work and low employee turnover.

HQ Significance:

The headquarters is the nerve center of Auto-Owners' multi-state operations, symbolizing its long-standing presence in the insurance industry and its commitment to serving policyholders and independent agents effectively.

Values Reflected in HQ: The headquarters' design and operations reflect values of stability, reliability, associate well-being, technological advancement, and a commitment to long-term community presence and growth.

Location:

Auto-Owners Insurance primarily operates within the United States, serving customers and partnering with independent agents across 26 states. Its operations, including underwriting, claims, and customer service, are focused on the domestic U.S. market. The company does not have a significant physical operational presence outside of the United States.

Street Address:

6101 Anacapri Blvd

City:

Lansing

State/Province:

MI

Country:

USA

Auto-Owners Insurance's Global Presence

Montgomery, Alabama/USA

Address: 8001 Assembly Ct, Montgomery, AL 36117

To deliver localized insurance services tailored to the specific needs of the Alabama market, support the regional agency force with training and resources, and ensure efficient policyholder service and prompt claims management for customers in the area.

Lakewood Ranch, Florida/USA

Address: 6210 Clarity Pointe, Lakewood Ranch, FL 34240

To cater to the unique insurance landscape of Florida, including specific risk exposures like hurricanes, by providing specialized underwriting, claims expertise, and dedicated support to its network of Florida-based independent agents.

Buying Intent Signals for Auto-Owners Insurance

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Auto-Owners Insurance

As of April 2025, Auto-Owners Insurance' leadership includes:

Jeffrey (Jeff) Tagsold - Chairman & Chief Executive Officer (CEO)
Daniel J. Thelen - President & Chief Operating Officer (COO)
Andrew P. Harris - Senior Vice President, Chief Financial Officer (CFO) & Treasurer
Audrey L. Lersch - Senior Vice President, Secretary & General Counsel
Cindy L. Wagner - Senior Vice President, Life Operations

Investors of Auto-Owners Insurance

Auto-Owners Insurance has been backed by several prominent investors over the years, including:

As a mutual insurance company, Auto-Owners Insurance is owned by its policyholders. It does not have external shareholders or private investors in the traditional sense; its primary accountability is to its members (policyholders).

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

Auto-Owners Insurance is known for leadership stability, often promoting from within. In a notable recent transition (January 2023), Jeff Tagsold, already CEO, also assumed the role of Chairman, succeeding Jeff Harrold who retired as Chairman. Significant external C-suite hires or unexpected departures are uncommon.

Departures

Jeff Harrold, Jeff Harrold retired from his position as Chairman of the Board at Auto-Owners Insurance.

New Appointments:

Jeff Tagsold, Jeff Tagsold, current CEO, was appointed to the additional role of Chairman of the Board.

Technology (Tech Stack) used by Auto-Owners Insurance

Discover the tools Auto-Owners Insurance uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Auto-Owners Insurance Email Formats and Examples

Auto-Owners Insurance commonly utilizes the [first].[last]@[auto-owners.com] email format for its employees. For example, an employee named Jane Doe would likely have an email address such as jane.doe@auto-owners.com. While this is a prevalent pattern, other formats might be used in specific cases.

[first].[last]@auto-owners.com

Format

john.smith@auto-owners.com

Example

90%

Success rate

News and media

WLNS / Crain's Detroit BusinessFebruary 20, 2024

Auto-Owners Insurance Announces $26 Million Expansion of Delta Township HQ, Creating 150 Jobs

Auto-Owners Insurance revealed plans for a significant $26 million expansion of its headquarters in Delta Township, Michigan. The project is expected to add 150 new jobs, further solidifying its commitment to the region and accommodating company growth....more

J.D. Power / PR NewswireMay 30, 2023

Auto-Owners Insurance Recognized for Top Auto Insurance Customer Satisfaction by J.D. Power

Auto-Owners Insurance earned the highest ranking for auto insurance customer satisfaction in both the Florida and North Central regions according to the J.D. Power 2023 U.S. Auto Insurance Study. This recognition highlights the company's strong commitment to service and positive policyholder experiences....more

Auto-Owners Insurance NewsroomMarch 6, 2024

Auto-Owners Insurance Declares Policyholder Dividend

Auto-Owners Insurance announced the declaration of a policyholder dividend for eligible Life Insurance policyholders, returning a portion of premiums due to favorable company performance. This reflects its mutual company structure where profits benefit policyholders....more

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