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Austin Energy's Overview

Total employees1584
HeadquartersAustin
Founded1895

Austin Energy is the City of Austin's publicly owned electric utility, serving the Austin community for over 125 years. It provides electricity to more than 500,000 customer accounts and a population of more than one million. Austin Energy is committed to providing reliable and affordable power, with a strong focus on renewable energy, energy efficiency, and customer service. They are recognized as a leader in green power programs and aim for 100% carbon-free electricity generation by 2035, while also managing the city's street and area lighting.

Where is Austin Energy's Headquarters?

Austin Energy officeAustin Energy officeAustin Energy officeAustin Energy office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as a key administrative and operational hub, housing executive leadership, customer service management, engineering, planning, and strategic operations.

Notable Features:

The Town Lake Center building, part of the headquarters complex, is known for its proximity to Zilker Park and downtown Austin. Newer facilities like the Mueller office incorporate modern, energy-efficient designs.

Work Culture:

As a public utility, the work culture emphasizes community service, reliability, safety, and a commitment to public good. There's a strong focus on technical expertise, innovation in sustainable energy, and customer satisfaction.

HQ Significance:

The headquarters is central to managing the city's power grid, implementing energy policies, developing renewable energy projects, and engaging with the community and stakeholders. Its location in Austin facilitates collaboration with city government and local organizations.

Values Reflected in HQ: The headquarters and other facilities aim to reflect Austin Energy's commitment to reliability, community service, innovation, and sustainability through energy-efficient designs and operational practices.

Location:

Austin Energy is a community-owned utility primarily focused on serving the City of Austin and surrounding areas in Central Texas. Its operations and customer base are concentrated within its designated service territory. While Austin Energy is recognized nationally and sometimes internationally as a leader in renewable energy, energy efficiency programs, and smart grid technology, it does not have international offices or a direct global operational footprint. Its 'global' impact stems from its pioneering efforts in sustainable energy practices, which often serve as a model for other utilities worldwide.

Street Address:

721 Barton Springs Road

City:

Austin

State/Province:

Texas

Country:

USA

Austin Energy's Global Presence

Austin, Texas/USA

Address: 4815 Mueller Blvd, Austin, TX 78723

Serves as a major operational and customer support hub within the Mueller development, enhancing accessibility and service delivery for Austin residents and businesses.

Austin, Texas/USA

Address: 625 E 10th St, Austin, TX 78701

Provides a central, accessible downtown location for customers needing direct interaction with Austin Energy representatives for their utility accounts and services.

Austin, Texas/USA

Address: 4411-B Meinardus Dr, Austin, TX 78744

Ensures rapid response for power outages, maintenance, and infrastructure projects in South Austin, contributing to grid reliability and customer service.

Buying Intent Signals for Austin Energy

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Austin Energy

As of April 2025, Austin Energy' leadership includes:

Bob Kahn - General Manager
Lisa Martin - Deputy General Manager & Chief Operating Officer
Stuart Nelson - Chief Financial Officer
Elaina Ball - Deputy General Manager & Chief Administrative Officer
Mark Dombroski - Chief Information Officer & Vice President of Information Technology

Investors of Austin Energy

Austin Energy has been backed by several prominent investors over the years, including:

City of Austin (Publicly Owned Utility)

Executive New Hires/Exits in the Last 12 Months

Hire4
Exits1

Austin Energy has solidified its leadership team over the past 12-18 months. Key appointments include the permanent placement of the General Manager and several Deputy General Managers, alongside a new Chief Financial Officer. These changes aim to provide stable and focused leadership for the utility's strategic goals.

Departures

Jackie Sargent, Jackie Sargent resigned as General Manager of Austin Energy, leading to an interim appointment and subsequent permanent hire.

New Appointments:

Bob Kahn, Bob Kahn, who served as Interim General Manager, was appointed as the permanent General Manager for Austin Energy.
Stuart Nelson, Stuart Nelson joined Austin Energy as its new Chief Financial Officer, bringing extensive experience in utility finance.
Elaina Ball, Elaina Ball was confirmed as the permanent Deputy General Manager & Chief Administrative Officer after serving in an interim capacity.
Lisa Martin, Lisa Martin was appointed permanent Deputy General Manager & Chief Operating Officer, having previously served as interim.

Technology (Tech Stack) used by Austin Energy

Discover the tools Austin Energy uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Austin Energy Email Formats and Examples

Austin Energy typically uses a standard email format for its employees, which is firstname.lastname@austinenergy.com. This format is common for official communications.

firstname.lastname@austinenergy.com

Format

jane.doe@austinenergy.com

Example

90%

Success rate

News and media

austinenergy.comMay 9, 2024

Austin Energy Proposes Pass-Through Rate Updates

Austin Energy is proposing adjustments to two pass-through rates on customer bills: the Power Supply Adjustment (PSA) and the Regulatory Charge. If approved by Austin City Council, these changes would result in a net bill increase of $5.67 for a typical residential customer using 860 kWh per month, effective July 1, 2024....more

austinenergy.comApril 18, 2024

Austin Energy Named a 2024 Top Workplace by Austin American-Statesman

Austin Energy has been awarded a Top Workplaces 2024 honor by Austin American-Statesman Top Workplaces. This marks the sixth time Austin Energy has received this award, underscoring its positive work environment and commitment to its employees....more

austinenergy.comFebruary 27, 2024

Austin Energy and Austin Habitat for Humanity Partner to Build Affordable, Net-Zero Capable Homes

Austin Energy is collaborating with Austin Habitat for Humanity to construct 15 new affordable, net-zero energy capable homes in East Austin. These homes will feature solar panels, energy-efficient appliances, and smart thermostats, supporting both affordability and sustainability....more

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