Attensity
Attensity's Overview
Attensity was a software company specializing in text analytics, social media monitoring, and customer engagement solutions. Its technology empowered businesses to understand customer sentiment, identify emerging trends, and improve overall customer experience by analyzing vast amounts of unstructured data from diverse sources such as social media platforms, online reviews, surveys, and call center interactions. Attensity was acquired by inContact in May 2016, and inContact itself was acquired by NICE later that same year. Attensity's sophisticated analytical capabilities have since been integrated into NICE's CXone platform, contributing significantly to its advanced AI-driven analytics for comprehensive customer experience management.
Where is Attensity's Headquarters?
HQ Function
Historically, this location served as a key center for Attensity's research and development, product strategy, global sales, marketing operations, and corporate leadership for its text analytics and social media intelligence software.
Notable Features:
The Palo Alto office would have been a typical Silicon Valley tech environment, focused on fostering innovation and collaboration. Specific architectural details of this historical office are not widely publicized. Operations are now integrated within NICE's facilities.
Work Culture:
As a company in the competitive analytics sector within Silicon Valley, Attensity likely cultivated a work culture centered on innovation, data-driven insights, agile development, and collaborative problem-solving.
HQ Significance:
The headquarters was pivotal as the main operational and strategic hub from which Attensity developed and marketed its pioneering text analytics and social media monitoring technologies before its acquisition and subsequent integration into NICE.
Values Reflected in HQ: The choice of a Silicon Valley location such as Palo Alto historically reflected Attensity's commitment to being at the forefront of technological innovation, accessing top-tier engineering and business talent, and its ambition in the enterprise software market.
Location:
Prior to its acquisition, Attensity provided its advanced analytics software and associated services to a global clientele. Its reach extended across various industries in North America, Europe, and other international markets, supported by direct sales operations, strategic partnerships, and customer support teams. Following its integration, Attensity's technological footprint contributes to NICE's global CXone platform, serving customers worldwide.
Street Address:
2479 E Bayshore Rd, Suite 150
City:
Palo Alto
State/Province:
California
Country:
USA
Attensity's Global Presence
Bellevue, Washington, USA
Address: Historical address not readily available; N/A
To expand Attensity's presence on the West Coast, engage with the tech ecosystem in the Seattle area, and provide localized support to regional customers.
Reston, Virginia, USA
Address: Historical address not readily available; N/A
To support Attensity's sales and service delivery for the East Coast market, and potentially to manage relationships with public sector or specific industry clients.
Buying Intent Signals for Attensity
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Executive Team of Attensity
As of April 2025, Attensity' leadership includes:
Investors of Attensity
Attensity has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Given that Attensity was acquired by inContact (now NICE) in 2016 and its operations were fully integrated, there have been no executive new hires or exits specifically for 'Attensity' as an independent entity in the last 12 months. Any leadership changes related to Attensity's technology would now occur within NICE's management structure.
Technology (Tech Stack) used by Attensity
Discover the tools Attensity uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Attensity Email Formats and Examples
Attensity is no longer an independent operating company, and its original email domain (attensity.com) redirects to nice.com. Historically, technology companies like Attensity often used common email patterns. The formats below are illustrative examples based on typical conventions and are not active for a standalone Attensity.
[first_initial][last]@attensity.com (e.g., jsmith@attensity.com) or [first].[last]@attensity.com (e.g., john.smith@attensity.com)
Format
jsmith@attensity.com (illustrative example, domain inactive)
Example
0 (The attensity.com domain no longer hosts active email for a standalone Attensity.)%
Success rate
News and media
NICE / inContact Press Release • May 9, 2016
inContact Completes Acquisition of Attensity
inContact (now part of NICE) officially announced the completion of its acquisition of Attensity, a leading provider of text-based analytics solutions. This strategic acquisition was aimed at bolstering inContact's cloud contact center platform with advanced Voice of the Customer (VoC) analytics and social media engagement tools, leveraging Attensity's sophisticated technology....more
Business Wire (Attensity Press Release Archive) • August 30, 2011
Attensity and Lithium Partner to Deliver Integrated Social CRM Solution
Attensity and Lithium Technologies announced a strategic partnership to integrate Attensity's powerful text analytics capabilities with Lithium's Social CRM platform. This collaboration was designed to provide enterprises with deeper insights from social media conversations, enabling enhanced customer service, brand management, and engagement strategies....more
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