Astralife, officially PT Asuransi Jiwa Astra, is a prominent life insurance company in Indonesia. As a subsidiary of PT Astra International Tbk, Astralife is committed to providing a diverse range of life insurance solutions, including traditional life insurance, health insurance, sharia-compliant products, and investment-linked policies. The company aims to bring peace of mind to millions of Indonesians by offering innovative, accessible, and customer-centric financial protection products. Astralife leverages technology and a multi-channel distribution network to reach its customers effectively across the nation.
Serves as the central hub for strategic decision-making, corporate operations, product development, underwriting policy, customer service management, and overall business administration for Astralife's national insurance activities.
Located in Menara FIF, a modern office tower in a prominent business district of South Jakarta, offering contemporary office facilities and infrastructure conducive to a dynamic work environment.
The work culture at Astralife's headquarters is professional, collaborative, and customer-focused, reflecting the core values of the Astra Group. There is an emphasis on innovation in financial services, employee development, and integrity.
The headquarters is crucial for coordinating Astralife's nation-wide operations, maintaining brand consistency, developing new insurance products, and driving the company's growth strategy in the competitive Indonesian insurance market.
Astralife's operations are primarily focused on the Indonesian domestic market. As a member of the Astra International group, which has a broader regional footprint, Astralife's core insurance services are specifically tailored for and distributed within Indonesia. The company supports essential functions such as sales, customer service, underwriting, and claims processing across the Indonesian archipelago through an extensive network of physical offices, customer care centers, and digital platforms to serve its national customer base.
Menara FIF, Lantai 16, Jl. T.B. Simatupang Kav. 15
Jakarta Selatan
DKI Jakarta
Indonesia
Address: Astralife Customer Care Center Surabaya, Ruko Grand City B-12, Jl. Walikota Mustajab, Ketabang, Kec. Genteng, Surabaya, Jawa Timur 60272 (Address may be subject to change; verify on official website)
To strengthen Astralife's presence and market penetration in East Java, providing localized support and services to policyholders and distribution partners, and ensuring greater accessibility for customers in the region.
Address: Astralife Customer Care Center Medan, Komplek Ruko Centre Point Blok M No. 12, Jl. Jawa, Gg. Buntu, Kec. Medan Timur, Medan, Sumatera Utara 20231 (Address may be subject to change; verify on official website)
To expand Astralife's reach and service capabilities in North Sumatra, catering to the growing demand for life and health insurance products and supporting the company's distribution network in this key Indonesian island.
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As of April 2025, Astra Life' leadership includes:
Astra Life has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major C-suite executive hires or departures prominently announced for Astralife in the last 12 months, suggesting leadership stability at the highest levels. Minor changes in lower executive ranks or non-publicized transitions may have occurred.
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Astralife likely uses common corporate email formats. The most probable patterns include [first].[last]@[companydomain] or [first_initial][last]@[companydomain]. For Astralife, the domain is astralife.co.id.
[first].[last]@astralife.co.id or [f][last]@astralife.co.id
Format
jane.doe@astralife.co.id
Example
85%
Success rate
Media Asuransi • March 7, 2024
PT Asuransi Jiwa Astra (Astralife) announced a total premium income of IDR 5.6 trillion throughout 2023. This achievement was significantly driven by its bancassurance channel and ongoing digital innovations to enhance customer experience and product accessibility....more
Kontan.co.id • October 26, 2023
Astralife introduced a new critical illness insurance product named Asuransi Flexi Critical Illness. This product offers affordable premiums starting from IDR 30,000, aiming to provide accessible financial protection against a range of critical illnesses for the Indonesian public....more
Investor.id • February 28, 2024
Astralife launched AVA iPlus Protection, a life insurance product linked to investment (PAYDI) that offers flexibility, including the ability to withdraw funds at any time. This product is designed to meet diverse customer needs for protection and investment....more
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