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Astea's Overview

Total employees350
HeadquartersHorsham
Founded1979

Astea International was a leading global provider of end-to-end service management software solutions, specializing in field service management (FSM) and mobile workforce management. Founded in 1979, Astea offered a comprehensive suite of applications that helped companies optimize their service operations, improve customer satisfaction, and increase profitability. In December 2019, Astea International was acquired by IFS, a global enterprise software company. Astea's technologies and expertise have since been integrated into IFS's broader service management offerings, strengthening IFS's leadership in the FSM market.

Where is Astea's Headquarters?

HQ Function

Served as the global corporate headquarters, housing executive leadership, software development, sales, marketing, and support operations for Astea's FSM solutions.

Notable Features:

Located in a suburban office park setting, typical for technology companies, providing a focused environment for software development and corporate operations. Specific architectural highlights are not widely publicized.

Work Culture:

As a software company, Astea likely fostered a work culture centered on innovation, customer focus, and technological advancement in the field service management domain. Employees were dedicated to developing and supporting complex FSM solutions.

HQ Significance:

The Horsham headquarters was the central hub for Astea's global strategy, product development, and operational management before its integration into IFS.

Values Reflected in HQ: The headquarters operations would have reflected Astea's commitment to providing robust service management solutions and supporting its global clientele effectively.

Location:

Prior to its acquisition by IFS, Astea International had a significant global presence, with direct offices and a network of partners supporting customers across North America, Europe, the Middle East, Africa (EMEA), and Asia-Pacific. Its solutions were utilized by companies in various industries worldwide, enabling them to manage complex service operations on a global scale. Functions supported globally included software sales, implementation services, customer support, and R&D.

Street Address:

240 Gibraltar Rd

City:

Horsham

State/Province:

Pennsylvania

Country:

USA

Astea's Global Presence

High Wycombe, United Kingdom

Address: Genesis House, The Approach, Cressex Business Park, High Wycombe, Bucks, HP12 3NT, United Kingdom (historical address)

To support and expand Astea's customer base in the EMEA region, offering localized expertise and services for its FSM solutions.

Airport City, Israel

Address: Historical Astea office in Israel (specific address not readily available)

To leverage local tech talent for advancing Astea's FSM platform capabilities and providing technical expertise.

Markham, Ontario, Canada

Address: Historical Astea office in Canada (specific address not readily available)

To cater to the specific needs of Canadian clients and expand Astea's presence in North America.

Buying Intent Signals for Astea

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Astea

As of April 2025, Astea' leadership includes:

Zacky Pickholz - Co-founder, Former President and CEO
Frederick E. (Rick) Etskovitz - Former Chief Financial Officer
David Giannetto - Former Chief Operating Officer
John Tobin - Former SVP of Global Sales

Investors of Astea

Astea has been backed by several prominent investors over the years, including:

Public shareholders (Astea was formerly traded on NASDAQ under the ticker ATEA)
Acquired by IFS AB. IFS is backed by private equity firms EQT, TA Associates, and Hg.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

As Astea International was acquired by IFS in December 2019 and its operations fully integrated, there have been no specific public announcements of executive hires or exits for 'Astea' as an independent entity in the last 12 months. Leadership changes related to former Astea functions would occur within the IFS organizational structure.

Technology (Tech Stack) used by Astea

Discover the tools Astea uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Astea Email Formats and Examples

Prior to its acquisition by IFS, Astea International likely used common corporate email formats. Post-acquisition, communications would be via IFS email addresses (e.g., @ifs.com). The historical formats are no longer in active use for new communications.

[first_initial][last]@astea.com (e.g., jdoe@astea.com) or [first].[last]@astea.com (e.g., jane.doe@astea.com)

Format

jdoe@astea.com

Example

70%

Success rate

News and media

IFS.comDecember 10, 2019

IFS Completes Acquisition of Astea International

IFS announced the successful completion of its acquisition of Astea International (NASDAQ: ATEA), a global provider of field service management software. This acquisition significantly bolstered IFS's leadership in the service management sector....more

GlobeNewswire (via Astea)October 29, 2019

Astea International Enters Into Definitive Merger Agreement to be Acquired by IFS AB

Astea International announced it had entered into a definitive agreement to be acquired by IFS AB, a global enterprise applications company. The transaction aimed to combine Astea's FSM expertise with IFS's global scale....more

Astea (Archived News/PR)May 14, 2019

Astea Showcases Latest Field Service Management Innovations at Industry Events

Astea International highlighted its advanced FSM platform, Astea Alliance, at various industry conferences, demonstrating new features for mobile workforce optimization, IoT integration, and customer engagement. (Content is representative of typical pre-acquisition news)....more

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