HQ Function

Historically served as the central hub for Assistance Services Group's operations management, strategic planning, service delivery, and corporate functions for its Canadian assistance services. Now part of Foundever's network.

Notable Features:

Likely a modern office facility equipped with contact center infrastructure, training rooms, and administrative spaces, designed to support large-scale customer interaction and assistance program management.

Work Culture:

The work culture at ASG was likely characterized by a strong emphasis on customer service excellence, empathy, problem-solving, and teamwork, essential for delivering effective assistance services. This focus would be on supporting both clients and end-users in moments of need.

HQ Significance:

This location was historically significant as the core operational center for coordinating Assistance Services Group's specialized assistance programs across Canada, establishing its reputation in the Canadian market before its integration into Sykes and subsequently Foundever.

Values Reflected in HQ: The headquarters would have reflected values such as reliability, customer-centricity, efficiency, and professionalism in service delivery, critical to the assistance services industry.

Location:

Assistance Services Group itself was primarily focused on the Canadian market. However, through its parent company Sykes, and now as part of Foundever, its operational capabilities and service reach are part of a global network. Foundever supports clients worldwide with an extensive network of contact centers and remote associates, offering multilingual, omnichannel customer experience solutions across numerous industries. ASG's expertise contributes to Foundever's Canadian and North American operations within this global framework.

Street Address:

1255 Western Road

City:

London

State/Province:

Ontario

Country:

Canada