Assist America is a premier global provider of emergency medical services and travel assistance for individuals more than 100 miles (150 kilometers) away from home or in another country. Established in 1990, the company offers a comprehensive range of services including medical consultation and referral, emergency medical evacuation, medical repatriation, hospital admission assistance, prescription assistance, and compassionate visit coordination. Assist America aims to provide peace of mind and critical support to millions of members worldwide during medical emergencies while traveling.
Serves as the global operational hub, coordinating emergency medical services, managing a worldwide network of providers, and housing key administrative, sales, and customer support functions.
The headquarters facilitates 24/7/365 operations through its state-of-the-art Operations Center, crucial for global emergency response coordination.
A mission-driven environment focused on providing critical care and support, emphasizing responsiveness, empathy, and global collaboration. Employees are dedicated to assisting members in distress worldwide.
The Princeton headquarters is central to Assist America's ability to deliver timely and effective emergency assistance globally, acting as the nerve center for its worldwide operations and partner network.
Assist America supports its members globally through a network of owned and partnered resources. Key functions supported globally include 24/7 multilingual emergency hotlines, medical consultation and monitoring, emergency medical evacuations and repatriations, coordination with local medical facilities worldwide, and comprehensive travel assistance services. This is facilitated by its strategically located Operations Centers in the U.S., Philippines, and India, and an extensive network of healthcare providers and assistance partners across the globe.
2000 South Street
Princeton
New Jersey
USA
Address: Specific address not publicly listed, part of a global operations center network.
Enhances global service delivery with multilingual capabilities, supports round-the-clock operations, and provides regional expertise for medical and travel assistance.
Address: Specific address not publicly listed, part of a global operations center network.
Bolsters global operational capacity, offers multilingual support for a diverse member base, and contributes to the 24/7 'follow-the-sun' service model.
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As of April 2025, Assist America' leadership includes:
Assist America has been backed by several prominent investors over the years, including:
No specific high-profile executive hires or departures have been publicly announced by Assist America in the last 12 months. The company maintains a stable leadership team focused on its core mission.
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Assist America likely utilizes common corporate email formats. Based on standard practices, a probable format is the first initial followed by the last name @assistamerica.com.
f[last]@assistamerica.com
Format
jdoe@assistamerica.com
Example
75%
Success rate
Assist America Official Website / American Security Today • December 7, 2023
Assist America was recognized in American Security Today’s ‘ASTORS’ Homeland Security Awards Program, receiving an award for its emergency response solutions, highlighting its commitment to traveler safety and security, particularly for government travelers....more
Assist America Official Website • February 1, 2023
Assist America announced the launch of its enhanced mobile app, incorporating new features designed to improve user experience and access to emergency services. Key updates include streamlined navigation, tap-to-call for immediate assistance, and easier access to pre-trip information and alerts....more
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