Assembled
Assembled's Overview
Assembled is a modern workforce management (WFM) platform specifically designed for customer support teams. It provides sophisticated tools for scheduling, forecasting, and real-time agent performance monitoring, integrating seamlessly with popular help desk and communication systems. Assembled empowers companies to improve operational efficiency, reduce costs, and enhance both agent and customer experiences by ensuring the right agents are in the right place at the right time.
Where is Assembled's Headquarters?
HQ Function
Serves as the official registered address for legal and administrative purposes. Core operations, including product development, sales, and customer support, are conducted by a distributed global team.
Notable Features:
N/A (Registered mailing address). The company's primary infrastructure is its cloud-based platform and digital collaboration tools that support its remote-first operational model.
Work Culture:
Assembled champions a remote-first work culture built on trust, autonomy, and asynchronous communication. It emphasizes impact, collaboration, and provides flexibility for employees to work effectively from diverse locations.
HQ Significance:
The registered address provides a formal U.S. base. However, Assembled's operational core and significance stem from its distributed talent network and its advanced digital platform, enabling global reach and diverse expertise.
Values Reflected in HQ: The remote-first model and registered address reflect values such as flexibility, efficiency, global talent acquisition, trust in distributed teams, and a focus on outcomes over physical colocation.
Location:
Assembled serves a global customer base with its cloud-based workforce management platform. While its registered address is in the USA, its operations are truly global, with a distributed team located across North America and Europe. This structure allows Assembled to support international clients and develop products with a worldwide perspective, making its solutions accessible to businesses anywhere.
Street Address:
548 Market St PMB 98473
City:
San Francisco
State/Province:
CA
Country:
USA
Assembled's Global Presence
Distributed across North America & Europe
Address: Remote
To leverage a diverse global talent pool, foster innovation through varied perspectives, and provide comprehensive support across multiple time zones for a worldwide customer base.
Buying Intent Signals for Assembled
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Assembled
As of April 2025, Assembled' leadership includes:
Investors of Assembled
Assembled has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Based on publicly available information, there have been no major C-suite executive hires or exits announced by Assembled in the last 12 months. The founding team continues to lead the company's strategic direction and growth.
Technology (Tech Stack) used by Assembled
Discover the tools Assembled uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Assembled Email Formats and Examples
Assembled primarily uses the email format [first name]@[companydomain.com] for its employees. This is a common pattern for technology companies, facilitating easy communication.
[first]@assembled.com
Format
ryan@assembled.com
Example
85%
Success rate
News and media
PR Newswire • February 7, 2024
Assembled Named to G2's 2024 Best Software Awards
Assembled announced it has been named to G2's 2024 Best Software Awards, specifically recognized in the Top 50 Customer Service Products and Top 50 HR Products categories. This recognition is based on authentic, timely reviews from real users on G2, the world's largest software marketplace....more
PR Newswire • May 9, 2023
Assembled Announces Generative AI-Powered Workforce Management Tools to Transform Customer Support Operations
Assembled unveiled new generative AI capabilities integrated into its workforce management platform. These tools are designed to automate and optimize scheduling, forecasting, and provide real-time assistance for customer support teams, aiming to significantly enhance operational efficiency and agent productivity....more
TechCrunch • January 25, 2022
Assembled raises $51M for its customer support workforce management platform
Assembled secured $51 million in a Series B funding round led by New Enterprise Associates (NEA), with participation from existing investors Emergence Capital and Basis Set Ventures. The funding is aimed at expanding its platform and scaling operations to meet growing demand....more
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