Ashford Borough Council is the local authority responsible for providing a wide range of public services to the residents and businesses within the Borough of Ashford in Kent, UK. Key services include housing, planning and building control, waste collection and recycling, environmental health, leisure and culture, economic development, and community support. The council aims to enhance the quality of life for its citizens, promote sustainable development, and ensure efficient local governance.
The Civic Centre serves as the central hub for council operations, including public-facing services through the Gateway, council meetings, and administrative functions for all departments.
A modern, accessible building featuring council chambers, public service desks (Gateway Plus), meeting facilities, and office space for council staff. Designed to be a central point for community interaction with local government.
The work culture at Ashford Borough Council is focused on public service, community engagement, collaboration, and professionalism. Employees are dedicated to improving the borough and supporting its residents.
The headquarters is significant as the primary point of democratic accountability and service delivery for the borough, facilitating local decision-making and access to essential public services.
As a local government authority for a specific borough within the United Kingdom, Ashford Borough Council's remit and operations are focused exclusively on serving the community within its defined geographical area in Kent. It does not have an international or global operational presence.
Civic Centre, Tannery Lane
Ashford
Kent
United Kingdom
Address: Tenterden Gateway, 2 Manor Row, Tenterden, TN30 6HP
To extend the reach of council services and improve accessibility for residents living further from the main Civic Centre in Ashford, ensuring equitable service provision across the borough.
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As of April 2025, Ashford Borough Council' leadership includes:
Ashford Borough Council has been backed by several prominent investors over the years, including:
The most significant executive change in the last 12 months was the retirement of Chief Executive Tracey Kerly at the end of March 2024, and the appointment of Eve Roodhouse as the new Chief Executive starting April 2024. No other major senior executive (Director level) changes have been publicly announced during this period.
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Ashford Borough Council primarily uses the email format combining an employee's first name and last name, separated by a dot, followed by '@ashford.gov.uk'. For general inquiries, specific service-related email addresses may also be available on their website.
firstname.lastname@ashford.gov.uk
Format
jane.doe@ashford.gov.uk
Example
90%
Success rate
Kent Online • May 23, 2024
Ashford Borough Council has increased service charges for its housing tenants by an average of £5 per week, citing rising costs for maintenance and services for council-owned properties....more
Ashford Borough Council News • May 20, 2024
Councillor LinsetChecked Howard has been elected as the new Mayor of Ashford for the 2024-25 municipal year. Councillor Dr. Siby Sebastian Onayathu will serve as Deputy Mayor....more
Ashford Borough Council News • April 2, 2024
Eve Roodhouse has officially started her role as the new Chief Executive of Ashford Borough Council, succeeding Tracey Kerly who retired at the end of March....more
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